MyRogers & Rogers Apps
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Resolved! "Details not available"

Why am I getting this detail not available message on myrogers app? Is this a widespread problem, or is it just me with this problem?   ***Added Labels***

Unable to view MyRogers bill on Safari or Chrome

my mac does not allow me to view rogers PERSONAL BILL from either chrome or safari -browsers- I  tried changing the "user agent" on Develop tab - but still cant view my bill.:) I can pay it no problem (LOL ) but I cant see my bill. I heard Rogers sit...

crstone by I've been here awhile
  • 5589 Views
  • 10 replies
  • 0 likes

Can't view "My Services" tab on app or browser?

I just got Roger's Ignite 75 set up on August 24th and for some reason I cannot access the "My Services" tab on either my app or on my browser. I assume this is where I can see my usage information, etc.. is this normal for a new account?I can see my...

Laurali987 by I've been around
  • 3250 Views
  • 3 replies
  • 0 likes

Unable to use self serve options

Every time I want to make changes to my tv package, I get a message that states "Sorry, we are unable to load the data". It doesn't matter if I click add channels or change bonus channel. I have tried chrome, edge and firefox. Tried it from my phone ...

Mandatory MyRogers username change impossible

I have recently begun getting messages telling methat I have to change the email address I am usingas a user name to log in to MyRogers. But theemail address I am using is the ONLY email addressI have - my full rogers.com address. e.g. -fictitious_pe...

waking by I'm here a lot
  • 956 Views
  • 1 replies
  • 0 likes

Ignite TV App - Download & Go Feature

I am so sorry but this defies the whole purpose of using this app unless the purpose of the app is mainly to make money by using data. When I go the gym, I use the wifi provided there. Every time I use the app to watch something recorded, it keeps go...

AdamTFC by I've been here awhile
  • 3962 Views
  • 6 replies
  • 0 likes

MyRogers saying account is cancelled

i just called rogers today and got a new account with them, and ordered a phone. i registered with myrogers, and everything was fine. when i noticed i hadn’t received a confirmation email, i check myrogers account and it is now saying it has been can...

kenzmc6 by I've been around
  • 4098 Views
  • 6 replies
  • 0 likes

MyRogers App - Login Issues With reCAPTCHA

Sorry if this is a repost, but when I tried posting from my iPad things seemed to stall when I tried to submit.   Anyway, after months of getting an under maintenance message every time I tried the app from my iPad over wifi, with the latest version ...

dy1960 by I'm here a lot
  • 6695 Views
  • 19 replies
  • 0 likes

Unable to make a payment via MyRogers app

I tried making a payment on my Rogers account using the Rogers app on my iPhone. Funny, the app won't accept my card info (CVC code specifically). I hop onto my desktop Windows machine, log into Rogers and try to make a payment with my Visa debit car...

Data Manager

I have 2 lines on ShareEverything. Only primary one is assigned as a “data manager”. Is there a way to prevent second line from turning data “on”, once it turned off by data manager?       ***Added Labels***

Ametist by I've been here awhile
  • 4040 Views
  • 9 replies
  • 0 likes

Cannot View Data Usage on App or Browser

I am constantly getting this error on multiple browsers.   You don't seem to have that product Close We’re sorry, we can’t give you the information you requested as it seems you are not currently enrolled in that product.If you would like to add ...

jdf by I'm here a lot
  • 2594 Views
  • 4 replies
  • 0 likes

MyRogers error when linking account

Hi , i just had Rogers Ignite TV installed on March 14 and tried to link the account number i was given on MyRogers but it says the account number cannot be found. Tried a live chat with support but after 20+ minutes i got disconnected. Then tried ca...

JML7425 by I plan to stick around
  • 4104 Views
  • 9 replies
  • 0 likes

Resolved! Payment History Showing Incorrect Payment Amount.

Hi    I really need help for Myrogers account issue.  this is my first post here, if anyone can solve my concern i would arreciate, yesterday i logged in my intertnet account i found all my payments on payment history have wrong decimal place, for ex...

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gvo by I plan to stick around
  • 1679 Views
  • 4 replies
  • 0 likes