Fox channel not available
since yesterday, Fox (ch 28 in my area) shows "The broadcaster is currently experiencing technical difficulties" All tech support want to do is reset my stbs which achieves nothing ***EDITED LABELS***
since yesterday, Fox (ch 28 in my area) shows "The broadcaster is currently experiencing technical difficulties" All tech support want to do is reset my stbs which achieves nothing ***EDITED LABELS***
While resolving some Ignite issues last week, the rep informed me that I was eligible for a free upgrade of my gateway (from XB6 to XB7). This was scheduled to happen this morning. Since the tech came to swap the boxes, I no longer have any service...
I can run ignite tv with no problem on my Samsung A5 phone. It also runs fine on my daughters ipad. I can only view recorded shows on my Amazon fire tablet. On demand shows error out. When I try to ask for my channel guide I also error out. I can...
We recently set up parental controls with a list of blocked key words. Our reporting is showing that some have been used in searches. No one in our house has been searching these words. Is it possible to determine which device is searching for these ...
When my mother lived with us she loved tennis. We set a reminder for the US Open on all tvs and would like to remove it! Can someone help please? **Labels Added**
Anyone have any ideas? I'm only getting audio and a black screen on all channels. It's fine on my tv's . just my macbook. Works fine on other browsers. Re installed Chrome too and have latest version. Chatted with rep and he said he's never heard of ...
Ignite app won’t show guide or recordings on app only. Tv box works fine. Tried on multiple devices and seen other on people posting on twitter similar issue ***EDITED LABELS***
I've never posted on here but wanted to come on to share this story as I have seen a lot of frustrating posts on this issue and aside from the normal things to do a lot of people have not been able to get help. One of my TV boxes had been on the fr...
I’m unable to control the volume on my Ignite remote. The volume is stuck at 0. When I press the volume button to increase the volume, the numbers move higher and the volume increases. The second I take my finger off the volume button, the numbers ro...
We continue to have connection issues with our ignite. I then attempted to hardwire to the internet modem, seemed to be ok for a few days and now it's dropping again and the screen just keeps going black. I had another ignite box so I swapped them ou...
We have been using the ignite app and casting to our TV through a Chromecast for quite some time, suddenly yesterday the app stopped allowing us to cast. We have 2 TVs and 2 chroemcasts and both are doing the same thing. Is anyone else having the sam...
Hello The right channel selector button on my remote no longer works. How can I get a replacement please? ***Edited Labels***
We changed to Rogers Ignite last night. Is the Echo Dot- Alexa compatible with this service. How can I connect them? **Labels Added**
I was playing around with the remote, and must have hit a weird sequence. Now the guide scrolls very slowly. Page up and down change very slowly. The horizontal menu (off the ROGERS button) scroll horizontally from one item to another very slowly. ...
In the Ignite Home Connect App, is there a way to restart a device, like TV, without having to use the remote? Thanks in advance. ***Added Labels***
So apparently I subscribed to Stacktv this happened before I put the pin in for purchases and I must have been messing around a bit. Not that it matters I think I get the 1st month free, not sure, about that either. However, I can't seem to find wher...
5 hours with no services. Unacceptable!! ***Edited Labels***
Everything is down except my cell phone. Tv, phone, internet since 5ish. Used that useless Anna and said I was getting connected to a live agent. Fell asleep, went to bed for a nap. Still no live agent. Then my mom told me she got a text around 5 say...
We have been without service for 3 weeks since failed fiber ops install. At day 11 they did get us connected and then by mistake cancelled our account. I have spent over 30 hours on the phone.. They now say we are 10 more days for a potential tech to...
For about a week now, I've had bad sound only on one channel - Hollywood Suite Movie channel for 70's movies. The sound cuts out every other second which makes it hard to watch the channel.. This happens ONLY on this one movie channel and on no othe...