Hi. In the Help screen, what is the difference between Restart and System Refresh? "System Refresh" says no preferences, settings, nor recordings are deleted ... but can take 10-20 minutes to complete? **Labels Added**
Anyone else have an issue? Installed Ignite on my Smart TV. Once I paired it and shut it off. Every time I turn it on it goes to the input screen on the tv. I have to select the input each time before I can watch tv. ***Edited Labels***
I bought a new receiver (switched from Sony to Yamaha). My Ignite remote no longer controls the volume and power functions anymore. I need to clear the codes in the XR15 remote so I can pair it to my new receiver. Going into remote setup doesn't allo...
I currently have Rogers Communications Inc. providing Home Telephone, Cable TV and Internet Services through their Rogers Ignite TV bundled service. These work off a single Arris Modem Model G3482ER3, Part No. TG02DCW3482RG and a copper coax drop fr...
I have to TV Boxes and one of the boxes losses my network setting every couple of days. I have to go and find the wifi and set the password again and it works for another 2 days. I use my own router and have strong signals for both. I do not lose an...
Hi: Does the Ignite TV app support creating user profiles like Netflix? Would be nice to be able to set up different favourites list for different users! Thanks. Gary **Labels Added**
Everytime when changing channels theres a 20 second lag before the next channel comes on. Anyone experienced this. ***Edited Labels***
Hi, I have an offer to move to Ignite Services from my existing Rogers services and have some questions about the "Ignite Express Setup" listed: Is the equipment shipped or does a technician drop it off? How do I return the old equipment?Will there...
I just installed Ignite and have 3 tv's in the house. I initially set up my "primary" tv and added my favorites. When I connected my other 2 tv's I saw that they were all showing the same favorites. I would like the favorites to be individualized/spe...
Anybody know how to pair a Bomaker soundbar with the ignite TV remote (XR11) ?? Have tried walking through the codes with 992, but haven't found one that works. ***Edited Labels***
Hello, I hope someone can help me. I spent an hour on the phone with Rogers tech support, only to be disconnected when the initial tech went to speak with a supervisor or level 2 support and put me on hold for 10 min. The pics below should hope...
I just installed the ignite gateway.and.im trying to set.up my wifi security cameras, I need the up address to install but all I'm seeing is 10.0.0.5 wereas before it was 192.168.0.xxx:80How do I find the proper IP address so I can install these came...
This is a piddling kind of question but may as well ask since I am learning all kinds of features I never knew were there on my new Ignite setup. Just discovered that the right-arrow brings up the mini-guide, and see that there is an option to have i...
Good Evening, Is there a way to set the audio to only be dolby digital, I have an HDMI switch with an optical out and it only allows for dolby digital. However in the audio settings on the ignite box, I can do PCM or Auto which then defaults to d...
Hi, I just converted to Ignite TV and the tech dropped off 3 tv boxes. I tried to hook one up to my 15 year old Pioneer Plasma TV (PDP-5060HD) that has its own media receiver box (which is the only way to connect to the TV panel through the Pioneer r...
Hello Everyone: i hope someone reads this and responds. I've been looking for the feature that would allow a pin to be input to access the rogers ignite service. I have TV boxes that I want to lock out unless a PIN is provided. I've looked at the p...
Xi6-T ignite box-how to access video settings I have the Ignite box Xi6-T which a tech installed today, swapping out the old box because my RCA 4K tv only displayed a green screen & no sound. It worked great when he installed it about 4 hrs ago, bu...
Our Ignite tv boxes had to be relocated to different rooms & I'd like to rename them on my app. There doesn’t seem to be a way to do that....? **Labels Added**
So I have a TV that was stuck in the middle of the HD revolution. To be clear, this samsung has HDMI inputs and worked fine with our last cable box. Also to clear other possibilities, I have a 4k TV directly beside it that I tested and it works,...
I came across an interesting issue with the XB6 this morning. I tried to update some apps and do an Apple update on my iPad and when I click the update, it just sits there at requesting. I am able to browse the web so I know I am connected. Looki...