Ignite TV™
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Resolved! Dolby Atmos issues with Disney and Amazon

Anyone else having issues with Ignite not outputting Atmos when using Disney Plus or Amazon Prime will only do 5.1, however Atmos works fine with Netflix and Apple TV. Tried troubleshooting with support, but they said they couldn't find a cause. Not ...

Resolved! Xi6-T VS XiOne-SC (B) Bluetooth Specs

Can someone please tell me the Bluetooth difference between the 2 set top boxes? I have 2 different Bluetooth headphones. Both with BT 5.0 support Xi6: one headphone set pairs fine (JBL) and receives audio (although with frequent drops and skips) the...

bigdee2015 by I plan to stick around
  • 410 Views
  • 4 replies
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Please bring back text TV and Movie listings

I switched to Ignite recently and the first thing that jumped at me is how poorly TV and movie listings are designed. In my archaic legacy box I could switch listings to the text mode and it would show a very informative view - a list of titles on th...

andre_52 by I've been around
  • 140 Views
  • 1 replies
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Unable to login to Ignite TV on any computer.

I already reset my password & cleared my cache & browsing history on all browsers on all my computers. I still get the error message: "! Sorry! Something went wrong. Please try again or check back later. " I've had this error for 2 weeks now       **...

robpasia by I've been around
  • 224 Views
  • 2 replies
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Resolved! How to choose a TV that works with Ignite?

I am just going to install Rogers ignate next week replacing an old cable system that works fine for the last 20 years. I read the forum and noticed that Ignate has problems with some type of TV like: Samsung, amazon Fire, and several others. I am in...

ALDO2 by I've been around
  • 4214 Views
  • 7 replies
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Ignite popular tv package line-up printout

Hi, does anyone know where can I get an Ignite Popular TV package line-up printout for Mississauga? and also a comparison printout between the old Digital Plus vs the new Popular channels?   Thanks Trace     ***Added Labels***

TLC62 by I've been around
  • 1580 Views
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Resolved! Ignite and Yamaha Reciever Issues

I have Rogers ignite box hooked up to a Yamaha RX-V6A with a Samsung UN60ES7500 TV. For about a year everything worked perfectly - can control audio thru the receiver, power TV on and off, switch between devices without issues. Then a few months back...

BobbyV by I've been here awhile
  • 1606 Views
  • 7 replies
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Nextbox 3.0 (9865HD) to Ignite

Hi, I current have 3 nextboxes and last week all three of my boxes were stuck on 01 and no cable for almost a week was using my Roku USB stick to stream.. Figuring this has to be a signal issue on Rogers side, called support and they tried zapping th...

Paxton350 by I'm here a lot
  • 820 Views
  • 12 replies
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This Video Cannot Be Played (ErrorTVAPP-00281)

Was previously able to connect to ignite TV via my laptop. Have tried clearing cookies/cache, new browsers, etc and no luck. Now whenever I do, I get the above error message.    Have contacted Rogers MULTIPLE times and each agent tells me that they e...

replacement for Ignite TV Remote

Replacement required for Ignite TV Remote.  Remote skips ahead when using arrrow forward buttons.  Went to retail outlet and was directed to process request here.     ***Added Labels***

modela by I've been around
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Resolved! Ignite Remote

So while watching a show, the pause, fast forward and rewind buttons are obvious.  Where is the stop?  Just got this silly new system and it is far more convoluted for recordings both setting and watching.  Hate it.   **Labels Added**    

jinx8910 by I plan to stick around
  • 443 Views
  • 3 replies
  • 1 likes

Resolved! Using my Sony Smart TV with Ignite

Hi. I recently got Ignite and when the technician set it up on my Sony Smart TV there were two options: basic cable (Rogers) or Google TV. The technician set up basic cable so that I use only the Rogers remote. My question is as follows: If I want to...

don10 by I've been here awhile
  • 321 Views
  • 2 replies
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Unable to Load Ignite TV

When I try to access the site, the login screen shows for a split second, and then I just get the black screen with the 3 dots and the message "Now connecting to your entertainment experience" on my desktop   I have done the following with the same r...

OiyBoy by I've been here awhile
  • 535 Views
  • 6 replies
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Misled on Flex Channels

After doing some reading about the packages for Ignite Internet/TV, yesterday, I decided to sign up.   The process of arranging all of this at the Rogers store, was a somewhat painful and confusing process.  I had an existing account using the VIP TV...

BTorrens by I'm here a lot
  • 988 Views
  • 7 replies
  • 2 likes

Ignite TV Box Bluetooth not Auto-Connecting

I have a Bluetooth speaker that is only paired with the Ignite TV box and vice-versa.  Over the past many months, when I turn on the Bluetooth speaker, the ignite box auto-connects to it.    Starting a couple of weeks ago, this no longer happens.  I ...

jstew by I've been around
  • 570 Views
  • 2 replies
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Ignite TV remote?

what is the best remote?I was provided with the XR 15 V2 modelI find I have to press really hard on each button, which aggravates some tendinitis from too much typing.And it’s impossible to see in the dark…Any suggestion?   **Labels Added**

ChuckTO by I plan to stick around
  • 249 Views
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Feedback After Switching to Ignite TV

I recently switched to Ignite TV and internet and I’m sorry that I did.The channel guide is terrible. It’s black and white and difficult to read. Each page only displays four lines and when you page down the last line on the previous page is repeated...

bobleuz by I've been here awhile
  • 4996 Views
  • 23 replies
  • 1 likes

Flex 20...American channels now?

I'm half way through a two year contract (flex 20 + sports) and I just noticed that I now have access to NBC, CBS, Fox and PBS.  I've never had access to them before?     ***Edited Labels***

greygables by I plan to stick around
  • 1832 Views
  • 24 replies
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Ignite TV and Airpods via Bluetooth - volume?

Finally upgraded to Ignite TV on the weekend.  Pretty good so far.  Noticed Bluetooth device support.   I paired my Airpod Pro's easily enough.     But I can not seem to adjust the volume.  The default when connected is on the high end of comfortable...

mackbig by I've been here awhile
  • 3721 Views
  • 10 replies
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Resolved! Set Favourites as Default List in Ignite TV Guide

Is there any way to permanently have "favorites" appear when I click "guide" on my remote? It always reverts back to showing all the channels so it takes a number of clicks to get back to favs.    tnks     **Labels Added**

markfink777 by I plan to stick around
  • 4338 Views
  • 5 replies
  • 0 likes