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Forum Posts

Option to remove or hide apps from Rogers Ignite platform?

I don't believe this feature exists, but I would like to advocate for it. While rogers apps can be locked, a child can become wise to the lock pin. If parents had the option to remove certain apps (or hide them from view), the temptation wouldn't be ...

Tokai85 by I've been around
  • 974 Views
  • 1 replies
  • 1 likes

Ignite tuner software needs to be more user flexible

I've been making use of the Ignite program for a week now & I've come to the conclusion that the software could use a LOT of tweaking to make it more flexible & comparable to the older Technicolor program that gave the user considerably more tweaking...

55trucker by I plan to stick around
  • 318 Views
  • 1 replies
  • 0 likes

Resolved! AppleTV Hangs at logo on Ignite TV Box

I just received a replacement unit, the XiOne-SC box which replaced by older Xi6-A unit (which worked flawlessly until it died). On my previous unit, I could use the AppleTV app not problem, but on my XiOne-SC box which is brand new from Rogers, the ...

msobkowicz by I've been here awhile
  • 1728 Views
  • 4 replies
  • 0 likes

Ignite TV with Anthem MRX740

I am just getting started with my new Ignite TV receiver.   To simplify the initial setup,  I started by plugging my Ignite TV box directly into my TV.  It works perfectly on all video settings.   Next step was to introduce my Anthem receiver into th...

Brmeeke by I've been here awhile
  • 1299 Views
  • 7 replies
  • 0 likes

Ignite TV Sound loss

I have a Sony smart tv with a samsung soundbar hooked up to it via hdmi earc. All the smart TV apps work fine aswell as my PS5 sound coming from the soundbar. I would usually have the sound around 20 for it to get loud. But when I switch over to my i...

Resolved! Stay Awake Message

Hi folks, I have Rogers Xi6-T IPTV Box. How can I get rid of "Stay Awake" message forever?   Stay Awake **Labels Added**

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KostaK by I've been here awhile
  • 1096 Views
  • 4 replies
  • 0 likes

Migrating from Legacy to Ignite TV

I have some questions about Ignite TV, moving form a Legacy setup.   I'm assuming the XI6-A and XI6-T are the newest TV boxes for Ignite TV, and the XB7/XB8 is the latest modem.   Can the XB7/XB8 be put into bridge mode with all WiFi disabled?  Or is...

ablatt by I plan to stick around
  • 1158 Views
  • 2 replies
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Resolved! Recorded(ing)

So sitting here watching blue jays recording in progress on my main TV xi6, so I fire up my tablet to watch it on the app on my home network and  low and behold the game does not show up as a recording nor scheduled when I look at recordings on my ta...

Biollw by I'm a senior advisor
  • 772 Views
  • 2 replies
  • 0 likes

Netflix thumbnails blacked out

I recently got Ignite and was happy with the ease of access to things.  Initially Netflix worked fine but about 5 days in most of the thumbnails images turned black so you can’t tell what show it is.  I have done the whole reset and restart as I also...

Constant dropping of anything other than cable

If I am watching anything other than cable such as Netflix or YouTube, every 5-10 mins or so the screen goes black and then restarts to cable. I have to wait for it to reset and then go back into the app to continue watching what I was watching. I ha...

J9Hynes by I've been around
  • 365 Views
  • 1 replies
  • 0 likes

Poor experience on new 4K TV

I have a new samsung 4K TV. We had it working with no issues for the first week or so and then I figured I should try the 4K channels to see what they're like. I changed the ignite TV to one of the 4K channels and the box popped up and said it needed...

Syphacleeze by I plan to stick around
  • 1670 Views
  • 1 replies
  • 0 likes

Rewind Live TV

For the last two days I have been unable to rewind live TV.  For example, if I had been watching a channel for 15 mins, I was able to rewind at least 15 mins.  That is no longer the case, as it appears that it is no longer buffering the program more ...

jjjjy7 by I'm a reliable contributor
  • 4936 Views
  • 23 replies
  • 0 likes

Recording Disappears When Show Ends

I have scheduled recordings for WWE Raw and WWE NXT on Sportsnet 360. While the shows are airing live I can see them in my Recordings tab and I can even start watching them. But as soon as the shows are done airing on Sportsnet they disappear from my...

Firewalker4 by I've been here awhile
  • 1076 Views
  • 6 replies
  • 0 likes

Resolved! Xi6 Apps order

Is it possible to re-order the apps sequence? Netflix is the first app on the list and there doesn't appear to be an option to move the apps around. Did I miss something?     ***Edited Labels***

AV_Fan by I plan to stick around
  • 599 Views
  • 1 replies
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Display Recording Settings Devices

Under General > Display Recording Settings I have a duplicate device listed. I only have two STBs. One is named Family Room and the other Living Room. For some reason I have Living Room shown twice.  When I rename the Living Room to something else on...

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Does Rogers send out refurbished equipment?

We just signed up for the Ignite Flex 20 with 1.5Gbps internet. This is part of their migration to the Ignite system from the legacy cable. Anyways I started opening up gateway first and it looks brand new, no issues. Then I opened up the two tv boxe...

Resolved! Add my TSN subscription to my STB?

I have a typical Rogers ignite setup at home using a Xi6 STB. I also have a separate yearly TSN subscription. To view TSN channels I have to switch to my computer and watch via a web browser. Is there any way of adding that same subscription into the...

markfink777 by I plan to stick around
  • 2275 Views
  • 4 replies
  • 0 likes