Ignite TV™
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Ignite Remote Bug "free for me" and Quick Guide

Hi I just wanted to report a bug for the "free for me" guide view. I have selected the "free for me" as the standard setting for the guide view in preferences. When turning on the TV and using the quick guide (right arrow button on remote) the "free ...

User3512 by I've been around
  • 989 Views
  • 1 replies
  • 0 likes

Resolved! Big Time Lag with Ignite TV Guide!!!

I have internet no prob there..but if i go to the Guide it lags HUGE i can't get the channel to come up...it just sits there in the guide ...anyone else having probs     ***Added Labels***

Resolved! Change channels without voice or search?

Is it possible to change the channel without using your voice or that little search box coming up? I know it’s such a little thing to complain about but I hate when I try to change the channel and instead of just changing, that search box pops up and...

Lolly52 by I've been around
  • 3742 Views
  • 12 replies
  • 1 likes

Old time shift channels

Hello   I recently upgraded to Ignite and Im looking for the time shift channels. No one at Rogers seem to be able to even tell me which channels they are,   For example I used to record channel 114 at 7:00 pm est for shows that were on at 10:00 pm e...

sbacc by I've been here awhile
  • 4172 Views
  • 4 replies
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Resolved! Toober app on ignite tv,

Just a quick question to those who may know more than me. Last week I received my regular email from Rogers discussing the latest things to watch. What caught my eye was the app they recently introduced called Toober, which interested me. I read the ...

Dire by I plan to stick around
  • 1380 Views
  • 2 replies
  • 0 likes

LG Smart TV Channel Guide

Hello All, I just bought an LG 75uhd85 4k TV.  I have the Ignite TV Service with the Xi6A Modem directly attached to the TV via a 8K (HDMI 2.1) cable. The sound runs through my SONY 7.1 receiver via Optical connection. I've set the video output on th...

daedwards14 by I've been here awhile
  • 3115 Views
  • 3 replies
  • 1 likes

Free to Me Shows Channels That Need a Subscription

Continuous issues with free to me guide.  A year ago we called Rogers to say we have channels that when chosen say we need to subscribe to the channel.  First representative said that we were doing it wrong and that its a perk to know these other cha...

Joneh1974 by I plan to stick around
  • 5012 Views
  • 12 replies
  • 1 likes

Resolved! End date only available in the Watch Options menu

I'm trying find if there is a way to see the End date for all On Demand shows.   For ones that are available from multiple sources, I can see the Ends date when I select Watch Options.  However, for shows only available from one source, no Watch Opti...

julwhit by I've been around
  • 471 Views
  • 1 replies
  • 0 likes

Resolved! Selecting Multiple Ignite TV Favorite Channels

Hi all,   Learning to experience all of the ups and downs of our brand new Ignite Premier package, but one thing I don't see any obvious way to do is to select MULTIPLE channels (at once) to be favorite channels.   Since the channel lineup bears zero...

DrMike by I'm a trusted contributor
  • 3237 Views
  • 3 replies
  • 0 likes

Resolved! Long delays when changing channels

Hi   I am noticing that when I change channels, it can take up to 14 seconds before they appear.  Channels like 08, 24,  23, 22, 33 and sometimes others.    What causes these delays?   This happens on boxes that are connected via CAT6 wire or WiFi at...

Alex4161 by I'm a senior contributor
  • 7333 Views
  • 10 replies
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Resolved! Favourites Channels View - STB vs Ignite TV App

favourites bug?   Some of the channels I add as a Favourite from the "Guide/ Free to Me" list do not appear under the "Guide/Favourite Channels" list.  Most of the one's I have added appear but a few don't strangely.  I have tried to reboot the box a...

geophyzz by I'm here a lot
  • 4480 Views
  • 9 replies
  • 0 likes