Resolved! How do I arrange for long distance to be added to my plan?
My bundle includes home phone local calls only. I would like to add long distance - what is the cost and how do I go about making it happen? ***Edited Labels***
My bundle includes home phone local calls only. I would like to add long distance - what is the cost and how do I go about making it happen? ***Edited Labels***
I hope the title of this post is clear. We've had a landline phone for ages -- originally with Bell, and then we added home phone to our Rogers package. But we've learned that Rogers will be forcing the conversion of everything and everyone to Ignite...
How do I know whether or not I have call blocking capabilities only Ignite home phone and is it extra to add?Thank you **Labels Added**
Bell Canada is discontinuing their legacy copper phone system in my area to be replaced with Fibre.I already have Rogers Ignite Internet so Roger's might be the easiest path forward. However I need 2 phones on separate floors to be connected and I'm ...
I am having many issues with the landline home phone. Many times you can't hear the caller on the other end o they can't hear you. Rogers has supported but the issue does not go completely. My question is, is it possible to use a DSL Filter? Would th...
My home phone will no longer connect to my doctor's office. I get the message that I've reached a disconnected number. This is nonsense. I can phone them from my cell phone, and they say they have had no problems with anyone else calling them. Being ...
June 12, 2023, a rogers installer came and installed my Ignite Home Phone. I am able to make phone calls from my home phone, but incoming calls are not working 100%. Customer service gave me a ticket #, but it has been a few days and I am worried tha...
Hello, my parents service was migrated from legacy to Ignite, but they failed to ask them about porting the number. A new number was assigned so they lost the number they have had since 1992. Multiple calls into Rogers gives different results each ti...
1) 10+ years rogers customer, phone always worked fine 2) last 6 months of ignite modem REBOOTING approx every 24 hrs breaking internet conferences 3) 3 weeks ago rogers tech called me (unsolicited) saying they noticed the reboots and new model modem...
Since yesterday my phone is working normal again in my Ignite network A service man from Rogers came in the morning and within 5 minutes found a cable FILTER between the wall connector and the modem, apparently this was recommended long time ago b...
At least 20 Ignite Home Phone customers in our community are experiencing unexpected call drops or audio cutoff on calls they are receiving on a regular basis (2 or 3 per week). Most initially suspected their wireless phone equipment but the problem...
Hello; We recently moved to a number of Rogers services, including home phone. Since we started, call display has not worked on our home phone(s). Our account indicates we should have it, but all we get on our phone display when someone calls us is "...
My grandparents phone is not working. I got ignite tv because the old telephone modem. Now they can't even call 911.This is my 3rd time using Sharing a Concern. No luck. What happens if someone is wrong with my grandparents. This is not good Rogers. ...
According to the news, area code 753 (with along with 343 is an overlay for 613) became available in March. When I signed up a few days ago, I was told that no more 613 numbers were available and 753 weren't available. Does anyone know when 753 numbe...
My home phone has not been working since I got home at 2pm. When is this going to be fixed??? Brampton Main St & Vodden St area ***Edited Labels***
Hello, we upgraded to Rogers Ignite in December 2019. Since then, when somebody enters our 3-digit buzzer code from the entry intercom located at our building's lobby, we do not get a ring in our apartment's phone. Is there a fix or workaround to...
According to the customer rep. i talked to, it seemes like we cannot keep our current phone no. if we switch from Rogers legacy system bundle to Rogers Ignite system bundle. We would really like to keep our current phone no. Would someone knows why w...
We have been a customer with Rogers for over 30 years now. On Aug 8 we went to switch our account from regular Rogers to Ignite Rogers Service. The individual accidently cancelled our home phone line and now it has been 30 days that we have been with...
Hello, I was an RHP customer and had my number listed on canada411/white pages. I have not been a customer for almost a year now, but my name, address, and old phone number which I never ported (straight up cancelled) still appears there. Canada411...
What is "Unlimited Local Calling" with Ignite Home Phone? ***Edited Labels***