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Resolved! Pushing hard to move me to Ignite

Been using hitron modem for years. Trying hard to move me to ignite.Can someone confirm if you can bridge ignite to use an asus router AC 5300?       ***Edited Labels***

Klempford by I plan to stick around
  • 612 Views
  • 3 replies
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Resolved! Unable to obtain XB8 for 1.5 Gbps Internet Tier

So I have been on the worst experience with rogers for the last 3 days. All this started with getting new Macs in the house for a 6E wireless connection as working on laptops is dead slow on Wifi6. For the main station, it's fine as I have a full 10 ...

TKDGene by I'm here a lot
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  • 13 replies
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New Rogers FTTH Service

Well, this is interesting.  Just saw our first glimpse of an actual, modern Rogers FTTH service: https://www.dslreports.com/forum/r33078351-Internet-Finally-Rogers-FTTH-has-arrived   The picture shows a Nokia XS-020X-A ONT for connectivity.  I think ...

-G- by Resident Expert
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  • 4 likes

Ignite Gateway Gen2 XB7 modem keeps disconnecting randomly

Just upgraded to the latest Rogers offering, plus got a new aerial incoming cable, and the modem keeps disconnecting and reconnecting a few times per hour. Connection goes down, and immediately starts reconnecting, generating a disconnection of abo...

321321321 by I've been here awhile
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Resolved! Very High Uncorrectable Codewords

  I'm currently on ignite 1gbps and have an xb7 modem. https://www.speedtest.net/result/13967530695.png I have already had a Sr Tech come out and replace the lines to my house and the drop into my home. I'm getting massive ping spikes almost every ...

Breadwinka by I plan to stick around
  • 6094 Views
  • 45 replies
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Connecting Juniper SRX340 directly to Nokia ONT

Hi,   I recently moved from Bell FTTH to Rogers FTTH My setup with bell was straight forward, Fiber from outside demarc was plugged to Juniper SRX340 (was using the Nokia SFP Bell Provided). Juniper SRX was doing the PPPoe and everything worked well....

grwl by I plan to stick around
  • 1783 Views
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Powerline and Wifi - Connecting Access Point via Powerline?

Does anyone have experience (good, bad or otherwise) in using an old router as an access point but connecting the AP via a PowerLine adaptor.   I have an XB7 (Arris) and a 1.5 GB internet plan but the stability (not strength per se) my wireless conne...

DrMike by I'm a trusted contributor
  • 461 Views
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XB7 + router, is bridge mode worth it?

Hello everyone. I am a recent new customer of Ignite 1.5g using a XB7 modem, coming from Fido 150u using a CODA-4582U. I've noticed a few things, such as no speedboost. 150u starts at 700 and then stabilizes at 500 or so. 1.5G starts at 100, and then...

Resolved! Rogers Ignite 1.5 Gigabit Modem Compatibility

So i got upgraded from Rogers 1 GB Plan to 1.5 Plan    Rep is saying the modem i have below is good to give 1.5 Gbps speed as i am planning to upgrade my network adapter and cables for 1.5 Gbps. Are we sure i dont need to swap the modem ?   HW Versi...

Mayoo by I plan to stick around
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IP Geolocation has me in wrong city

Lately I have noticed that my IP is coming from Ingersoll, Ontario. I live in Stouffville! Why has my IP location changed? I rebooted my XB7 but it still is in Ingersoll. How do I get it back to Stouffville?     ***Edited Labels***

Data_Dan by I'm here a lot
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Resolved! One of Two Ethernet Ports Not Working

Is it possible for one of the two Ethernet ports on my rogers ignite router not be working. My internet is working and I had a 8 port network switch which was working until today. I plug my laptop into my bridge router it shows lan connection. Howeve...

td13 by I've been here awhile
  • 2143 Views
  • 5 replies
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Wifi Dropout on Ignite Modem

I upgraded to an Ignite modem in January and ever since have been experiencing frequent wifi drops on my networks. These last a few seconds, never very long, but they lose browser connections, and interrupt downloads, blog updates, and videos. They h...

ichadwick by I plan to stick around
  • 503 Views
  • 1 replies
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XB7 & XB8 5GHz Wifi Issues

Our family recently signed up for Rogers 1.5 gbps internet service. I have noticed that both the XB7 and XB8 modems have the capability for the 160 MHz bandwidth on 5 GHz. Our household has several devices that are capable of operating at this wifi s...

AGnana by I'm here a lot
  • 6072 Views
  • 19 replies
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Pros and Cons of XB7 in Gateway vs Bridge mode (with my own Router)

Hi all,   Wanted to get the collective wisdom here. Sorry if this has been dealt with previously.   When I had the older Hitron modem I always used it in bridge mode and had an ASUS AC68U Gigabit router (which I still have boxed away). When I switche...

DrMike by I'm a trusted contributor
  • 6074 Views
  • 7 replies
  • 0 likes

FTTH - XB7 Modem - DNS Errors  - Can’t Load Websites Wired & WiFi

for the last week every device on my home network is having issues loading webpages, does not matter which one almost all of them take 3 retries to load, whether its a news site, facebook, pcgamer, amazon, best buy even the rogers site. I keep gettin...

Screenshot 2023-02-23 175049.jpg
Kimbear by I plan to stick around
  • 2644 Views
  • 16 replies
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Resolved! Ignite Wi-Fi Guest Access

Really want to set up a separate guest Wifi network with its own password instead of giving guests access to the main Wi-Fi and then assigning their devices to the guest profile which makes no sense. Once they have the password they can add any devic...

Resolved! Ethernet ports on new XB7 modem

Does anyone know why the number 4 ethernet port has an orange bar beside it?   *** Edited Labels ***

WeidS by I've been here awhile
  • 4228 Views
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5GHz network goes down on XB7

Hi everyone, I upgraded to Ignite 2 weeks ago and have been using the XB7 in normal configuration with a single SSID for both 2.4 and 5 GHz networks. I've been popping into 10.0.0.1 periodically to check on my devices to see what's connected to which...

Hwaiting by I plan to stick around
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Is this a viable workaround for missing guest wifi mode on XB7?

I just "upgraded" to Ignite and when talking to tech support to confirm the lack of a guest mode for the wifi, he stated the following (paraphrasing here): "The workaround is to put all of your devices you want inaccessible to guests on their own SSI...

DevonK by I'm here a lot
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  • 3 replies
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