Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Ignite 150 Download Speed

I was previously on VM 50mbps download speed and was consistently getting 40-44 test speed from my Mac via WIFI.  Today I changed to Ignite 150, and I am only getting 12-15 test speeds.   Please tell me this isn't expected speed.   Yes, my TV now use...

dm20141 by I'm here a lot
  • 981 Views
  • 1 replies
  • 0 likes

iPhone shows as not connected

My daughter's iPhone shows as not connected to our Ignite wifi, and hasn't been connected since 24/10, yet it's connected and is able to send/receive data. Could this be a phone setting?       ***Added Labels***

HeyThere1 by I've been around
  • 688 Views
  • 1 replies
  • 0 likes

Guest Network on Ignite WiFi Gateway Modem XB7

Based on what I've seen in the Ignite WiFi app and read on these forums, the XB7 modem isn't capable of setting up a guest WiFi network. So I'm wondering would Rogers let me swap the XB7 modem for one that can create a guest network, such as the Hitr...

User6874 by I've been around
  • 2150 Views
  • 1 replies
  • 0 likes

Network issue, or failing hardware?

(Moderator action: Post merged to appropriate board)   In the past 2-3 months I have had intermittent problems with my Internet going down--antenna signal replaced with wireframe world globe and 'No internet' popup when I mouse over the taskbar icon....

DJW_1057 by I've been around
  • 982 Views
  • 1 replies
  • 0 likes

slow speed after area outage

We had a area outage yesterday and it took some time before the service was restored.   This morning the connection seems to lag on all wired/wireless devices.   looking at the modem signals, I see that I only have 2 downstream channels listed: Index...

Alex4161 by I'm a senior contributor
  • 2199 Views
  • 4 replies
  • 0 likes

MAC filtering - Access Control limit

Using MAC filtering to manage wireless devices (for a number of years with various modems). In CGN3ACSMR  go to Access Control and use "Allow Listed" with the MAC addresses   Just tried to add another device  but hitting "Save" locks up the interface...

query2u by I've been around
  • 7698 Views
  • 6 replies
  • 0 likes

Issues with Wi-Fi on XB7

It has been a week since I switched from legacy cable/internet to Ignite.  I used to have the old Hitron modem connected and the wifi in the house was pretty good. I even had good reception outside the house.  With this new gateway XB7, wifi has been...

amoreira by I plan to stick around
  • 4204 Views
  • 7 replies
  • 1 likes

Rogers Ignite - Internet and TV losing connection several times per day

I switched over to Ignite many months ago and have the Rogers 500u plan. I have my main computers (2) connected by ethernet and other devices (laptops etc) via WiFi  including many smart home bulbs and hubs etc. When I set up the system I checked the...

DrMike by I'm a trusted contributor
  • 6547 Views
  • 37 replies
  • 0 likes

Question About Modem Relocation

Coax cable move question. The Rogers cable feed that comes into my house is in the basement. My house is tall so my wifi signal drops substantially on the upper floor. I’d like to have the modem on the main floor 2 stories higher. The supply feed cab...

NW2 by I've been here awhile
  • 12948 Views
  • 14 replies
  • 0 likes

Wifi extender for hitron coda-4582

Hi, I am using gigabit service with hitron coda-4582.   I would like to extend my WiFi signal for my house's basement   Any recommendation for  WIfi extender (brand or model) to math with the modem?   Thanks   ***EDITED LABELS***

earl1 by I've been around
  • 42524 Views
  • 39 replies
  • 0 likes

iPhone Won't Connect To Ignite WiFi

Some devices wont connect to wifi.Our tv, Google mini and a cell phone connect easily, but our iPhone won't connect. It sees the network and the password is inputed correctly but it still says it's unable to join. Please help     **Labels Added**

Bancroft30 by I've been around
  • 2007 Views
  • 1 replies
  • 0 likes

Resolved! Hitron 4582 - exit bridge mode without factory reset?

Hello,   I'm looking at trying out bridge mode on my Hitron 4582, and of course want to be sure I can get back to my regular set up.  I know how to get into bridge mode.  And I've read that to get out of it just press and hold the reset button, which...

able_charly by I plan to stick around
  • 24371 Views
  • 21 replies
  • 0 likes

IPv4 not working on Ignite CGM4331COM router

I recently got new ignite router installed, and I used pod to replace my previous wifi mesh network. Everything seems fine. But this morning, my 2 pcs have some networking issues, and I found they don't have ipv4 addresses assigned.   ifconfig doesn'...

heihei by I plan to stick around
  • 3385 Views
  • 6 replies
  • 0 likes

Linksys WET54g?

Hi,   I have an old Linksys WET54g WiFi to Ethernet bridge, that I'd like to use to avoid pulling a cable, to an Ethernet only printer in my basement. The Linksys WET54g itself is known to work (was running fine in my previous LAN setup) but I am hav...

bjhbjh by I've been here awhile
  • 1697 Views
  • 5 replies
  • 0 likes

Access Point with Rogers Ignite

Hello - Was just wondering if it is possible to connect an older router I have as an access point to stretch my wireless network into my basement when running a Rogers Ignite Modem?  I am currently running Rogers Ignite Modem in normal wifi mode and ...

1badchad by I've been here awhile
  • 7747 Views
  • 12 replies
  • 0 likes

Resolved! Laptop(s) Connected No Internet Access

Our home internet was working fine up until 7 pm today when suddenly 2 of my sons could no longer connect to the internet. We have restarted the modem, plugged and unplugged the pod, several times and even called technical support but they still can’...

Adebaba1 by I plan to stick around
  • 5489 Views
  • 12 replies
  • 0 likes
Labels