Internet
Got questions about your modem, router, speeds or WiFi?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Ignite Gen 2 won't wireless connect to XBOX 360 or PS 3

Anyone know how I can help my son connect wirelessly his XBOX 360 to our Ignite gen 2 modem?we have always been able to connect wireless (old BELL modem, previous Rogers modem all connected wirelessly no problem)The x360 sees the modem, 4 bars showin...

penski by I've been here awhile
  • 1600 Views
  • 4 replies
  • 0 likes

Resolved! Connecting a smart bulb and smart plug to the new ignite wifi

I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. It seems the router wants to connect things on 5ghz.   Has anyone had this issue? And better yet solved it....       ***Edited Labels***

RR19 by I've been around
  • 48058 Views
  • 60 replies
  • 0 likes

A question about rogers ignite tv and internet

If I have a movie saved on my computer in MP4 format, is there anyway that I can play it on my tv through the wifi or some other way that doesn't involve me running a cable from my computer to the tv?    *** Edited Labels ***

RyeEncoke by I plan to stick around
  • 1048 Views
  • 3 replies
  • 0 likes

WIFI SECURITY KEY

My WIFI is fine. I am attempting to set up a new device and I have no idea how to get the security key so I can get the internet up and running.   **Labels Added**    

MASCOT by I've been around
  • 4004 Views
  • 2 replies
  • 0 likes

IPad showing as “no internet connection.

I’m on Rogers Ignite. My TV, home phone, and IPhone are all working correctly, however, my iPad is showing as “no internet connection”. I have tried rebooting the iPad, but no changes. Any suggestions?   *Added Labels*

MikeF3292 by I've been here awhile
  • 607 Views
  • 1 replies
  • 0 likes

Resolved! Can't make bridge mode work Ignite XB7 Airport Extreme

Hi everyone: I had Rogers internet installed in May. This is a rural application, so it is essentially what is known as "fixed wireless": A radio/antenna attached to the outside of my house; ethernet cable running into a power injector inside with an...

Can we replace our Rogers modem with an Amazon Eero?

Amazon is saying that all Canadian ISPs are compatible with using an Eero in place of the ISP modem.  Does anyone have experience with this?  Any drawbacks?   https://support.eero.com/hc/en-us/articles/207926293-Can-I-use-eero-with-my-current-ISP-   ...

Lyphe416 by I plan to stick around
  • 1267 Views
  • 2 replies
  • 0 likes

Still no Internet/wifi service

After rogers crash i cant connect my computer with the wifi it keeps asking for the network security key. I have tried every number on the label on the white talk modem nothing works please tell me how to get this resolved      **Added Labels & Remov...

Bpitts by I've been here awhile
  • 1545 Views
  • 11 replies
  • 0 likes

Whole Home WiFi Promise?

Perhaps I’m missing something here but shouldn’t “whole home internet” or the “ignite wifi promise” mean something? Technicians diagnosed that my router is not meeting all “corner to corners” of my home but still want to charge me for wifi pods? This...

Bor3dcanuck by I've been here awhile
  • 2171 Views
  • 4 replies
  • 0 likes

Resolved! iPhones can’t connect to Ignite Wifi

For two months our cell phones have not been able to stay connected to ignite wifi. The signal drops all day long and will not connect upon entry to our home. We have no cell wifi problems anywhere else! Endless suggestions to “reboot the modem” or “...

Google Home and Chromecast stopped working

Our Rogers internet has been dreadful for the past few weeks, cutting out frequently and very very very slow speeds. Got help from Rogers who got us to restart the Hitron modem and suggested a mesh service to boost the signal in the house (which, giv...

AnitaTO by I've been here awhile
  • 5046 Views
  • 8 replies
  • 0 likes

iPad Cannot connect to Internet

Suddenly all iPads cannot connect to Internet. Was on Internet watch TV and it just disconnected.    Restarted router, (powered off, wait two minutes, powered on). no change. Reset Network settings on iPad, no change. Tried using iPad through iPhone ...

CaledonKen by I've been here awhile
  • 1241 Views
  • 4 replies
  • 0 likes

Ignite modem channel box is grayed out

I have a 1gb Internet with rogers but all I'm getting is a little over 200mbps download on WIFI. I tried several tweeks to improve my WIFI download speed but didn't help. I logged into the ignite box to try changing the channel but both the Auto and ...

aelzein by I've been around
  • 1294 Views
  • 1 replies
  • 0 likes

Alternate Internet Solutions

What are the internet solutions if I live in an area with out Rogers internet service?Rural 25? Mobile rocket hub?   **Labels Added**    

Gg65 by I've been around
  • 603 Views
  • 1 replies
  • 0 likes

5ghz wifi signal keeps dropping

My 5ghz wifi signal keeps dropping several times per hour and does not resolve when I reset my modem. Is there anyway to resolve this issue?   ***Edited Lables***

nagasur by I plan to stick around
  • 1643 Views
  • 4 replies
  • 0 likes

Resolved! Slower speed on wired connection compared to wireless

I got Ignite 500 Ultd Internet service with Ignite WiFi Gateway Modem (Gen2). I noticed significant slower speed on wired connection to the modem with ethernet cable. (On fast.com it shows only less than 400Mbps while wireless connection shows more t...

khryu by I've been around
  • 2046 Views
  • 3 replies
  • 1 likes

Ignite 150 Download Speed

I was previously on VM 50mbps download speed and was consistently getting 40-44 test speed from my Mac via WIFI.  Today I changed to Ignite 150, and I am only getting 12-15 test speeds.   Please tell me this isn't expected speed.   Yes, my TV now use...

dm20141 by I'm here a lot
  • 941 Views
  • 1 replies
  • 0 likes

iPhone shows as not connected

My daughter's iPhone shows as not connected to our Ignite wifi, and hasn't been connected since 24/10, yet it's connected and is able to send/receive data. Could this be a phone setting?       ***Added Labels***

HeyThere1 by I've been around
  • 664 Views
  • 1 replies
  • 0 likes
Labels