Having trouble with my smart plugs and smart Lights
Cant login on lgnite wifi,where do you go?used 10.0.01 my password does not work,my google home works,I just don’t know what’s wrong with my smart plugs and lights. ***Added Labels***
Forum Posts
Unable to connect Microsoft Surface 3
Hi, we switched back to Rogers yesterday from Bell and we last had Rogers for Ignite Internet in June or July 2023, so not terribly long ago. However, now I can't connect my Microsoft Surface 3 to the WiFi. I tried the band steering trick and turned ...
MAC Filtering
Hello, I've got 2 devices (3D Printers) that will no longer connect to my wifi. The manufacturer has reviewed log files and they suspect that my router might be filtering the MAC addresses and not allowing the devices to connect. I'm not super tech...
weak Wifi
Still more construction up and down our streets to run some kind of line, possibly Rogers? Anyway when we turn on any of our 3 TVs in the 11pm to 8am window we often get a message that our WiFi needs to be stronger. As well, off and on during the day...
Resolved! Connecting My Own Router to ONT for FTTH
I recently switched to Rogers Ignite as my house had access to the FTTH service. The tech came and installed a NOKIA XS-010X-Q and then a Ignite WiFi Gateway (Gen 2), and everything is working fine but I want to use my existing mesh router because it...
Resolved! Unable to Wireless Print After Changing to Ignite Modem
A little rant, but more so, reaching out for some WiFi help/advice..... Started with Ignite bundle 5/7 ago and running 1gbs; express set-up went smooth, added devices to the Gen2 gateway with ease - including my Canon laser Printer, its listed as ...
“Guest” Wifi
Hello!I have Ignite internet with the XB7 router, and I’m wondering if it’s possible to add an extra router I have and use that as a guest WiFi running in parallel to the main WiFi network?Are there any configuration changes I need to make on the gat...
Ignite 5g performance
Until recently there were no wifi issues in the home. Now randomly my phone flips to LTE, and say it will go back to wifi when connection improves. Other devices just randomly drop out. A wifi scan does not appear to show any new networks or channel ...
HP ENVY 4500 Cannot Connect to the New WiFi (Roger Ignite WiFi Gateway)
Hello there! So I upgraded my modem at the end of last year, and now I just found out that I cannot connect my old HP printer to wifi. I printed out the printer's failed wifi connection report, and the report says that I need to add the MAC address t...
Slow Speeds Over Wi-Fi
Hello all, I signed for 1.5Gb Rogers internet and got a Gen 2 modem (EasyConnect09940). I cannot use wired internet connection, and use through the house wireless connection. The speed measured with Rogers are 230 to 290 Mb download and 50 Mb upl...
Ignite Internet is not work on certain devices
I installed my Ignite modem yesterday, it worked well on my Mac, phones, and tablets. But it didn't work on my PC. I tried ethernet and wifi, and it shows connected but I cannot reach any website or download anything. I just transitioned from Bell, a...
Internet Jitter for 6 months, 4 Technican, Hours of Fixes, Multiple Resets.
Need help immediately. My internet has been jittering and jumping in ping for the past 6 months. I call Rogers support multiple times a week, but my internet ping connection has not been stable. I would be playing a game, or be in a meeting and see t...
Constant wifi/tv interruption throughout the day/night
TV constantly goes black throughout the day/night but TV remains on. Nothing on TV for various lengths of time. Wifi is sometimes dropped as well, disconnected which is affecting my working at home because I am losing internet connection and computer...
Internet wifi keeps disconnecting
Hi my ignite wifi keep disconnecting. The wired connection is ok any suggestions **Labels Added**
Ethernet Computer Connections with Rogers Pods Failure
Background I've been having ethernet Cat6 cable failures between my Rogers pods and my computers most evenings after I go to bed.New Desktop connected to transfer switch connected to Roger pods (2 port ethernets) via cat-6 cables. Connect by wifi to ...
Resolved! HP Printer not connecting to Ignite WiFi with Gen2
Got Rogers Ignite WIFI Gateway Gen2 installed and since then all PCs, Tablets and Cell phones work but my HP Deskjet 3050 printer doesn't. Used USB cable to laptop and ran HP setup. Printer connected to network but it is awaiting an IP address before...
XB8 Modem Availability Update?
Does anyone have an update on whether XB8 modems are available now? For the last 1yr, I've been told by various Rogers staff that they're on back order or out of stock but haven't heard anything lately. Any updates appreciated. **Labels Added**
Advanced Security in Ignite WiFi Hub
Hi, I cant find much information on this other than this FAQ post - https://www.rogers.com/support/internet/advanced-security-faqs Do I need it on? or leave it off. Anyone has personal experience with this? Thank you. ***Added Labels***
Wifi Mesh
Hey, We have Ignite Internet and bought an Eero extender before realizing you need an eero router for it. Would the TP-Link AC1900 Wifi extender work? https://www.amazon.ca/TP-Link-AC1900-Range-Extender-RE550/dp/B08TLT65WM/ref=asc_df_B08TLT65WM/?tag...
Which Modem do I need.
Earlier this year we changed our bundle package from 1 gb internet speed to 1.5 gb. When the tech came in for the install, he said they were out of the 1.5 gb modem and would be back to install it. They never came back and Rogers have not been much h...