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Resolved! Delayed Ethernet Connection - Wake from Sleep XB6

I recently just got this modem and it seems that when connected to ethernet the computer will take about 30 secs to connect from a sleep state.  Is there a fix for this?  Pretty annoying when you use sleep for instant on access.  I noticed when searc...

Resolved! Unable to get different SSID for 5G

I just changed my Rogers Internet Modem (Hitron CGN3) as the old one was dropping connection at least twice a day and support had run out of other ideas.   Now when I setup the new one it said that I will only have 1 SSID and my devices will swtich b...

Connect Third Party Router to Rogers CODA (CGNM-3552) Modem

Hello everyone,   I just purchased a Netgear Xr500 Router and wanted to connect it to my Rogers Hitron CGNM-3552 modem but I'm having trouble doing so.   What I've tried so far:   1. Connect router directly to modem with Ethernet cable. Router wasn't...

Jstrom81 by I've been here awhile
  • 15478 Views
  • 16 replies
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DOCSIS 3.1 Modems

Does Rogers offer a cable modem/router that supports DOCSIS 3.1, and will work with the Ignite Internet service and allow customers: -The ability to disable DHCP -The ability to disable IPv6   Thanks,     **Labels Added**

rayray519 by I plan to stick around
  • 6266 Views
  • 7 replies
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WPA2 to WEP

Hi, I need to change my router's security to WEP for it to work with an older software that doesn't support WPA2. How would I change this setting?     ***Edited Labels***

Cannot send receive from Tracfone website

I have a US Tracfone account that will not take my password, tried resetting but to no avail. Contacted Tracfone and they say it is a problem with my ISP. I even had my daughter who lives in Alabama try  a password reset from there and send me a temp...

jim43bob by I've been here awhile
  • 1455 Views
  • 3 replies
  • 0 likes

CODA - Constant factory resetting

Hey folks..   I'm pretty aggravated with Rogers hardware. It seems that i am constantly (at least 4 times/year) returning my modems due to defects. Thankfully I rent because I would NEVER take a chance at buying one of these bricks.  Currently I have...

bigdee2015 by I plan to stick around
  • 2026 Views
  • 1 replies
  • 0 likes

Resolved! MTU size on router

Hi,   Is there a recommended value for WAN MTU size in router configuration? Should it be set to 1472 or 1500?   Thanks!     ***Added Labels***

vikas-arora by I plan to stick around
  • 6858 Views
  • 3 replies
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Hitron CGN3 WMM(QOS) greyed out

I recently noticed when changing settings on my modem that the WMM(QOS) tab in the wireless settings is now greyed out and is on by default. I recently exchanged modems because this happened with my last one. I have been having issues as of late with...

Geezup by I plan to stick around
  • 13706 Views
  • 14 replies
  • 0 likes

Wired Setup Using Switches

Good day to all!   I have a question I hope some of you could help me with. Ever since I switched to Ignite and got the XB6 modem, I have to say that our wifi has not been as good as it once was. I use the XB6 for the wifi, with 3 mesh pods (supplied...

snafu1 by I've been here awhile
  • 3158 Views
  • 5 replies
  • 0 likes

CODA-4582-USB Storage-File Transferring Issue

Hi,I have CODA-4582 Modem and connect a hard drive to USB port of modem to share the storage over network.   I can access the content of the hard drive and download them fast enough, but I can not upload and transfer anything on the storage device si...

hs8 by I've been here awhile
  • 1599 Views
  • 2 replies
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Resolved! Thunderbird - Can't Send/Receive Emails

Using Thunderbird to get rogers acct emails - but get message - sending of password did not succeed   I use Thunderbird to get email messages from my rogers acct. Everything has worked ok for a long time but recently I've been getting a lot of this m...

gmoore123 by I've been here awhile
  • 4108 Views
  • 13 replies
  • 0 likes

Settings for USB to Ethernet Adapters

Does anyone know if there are any particular settings to adjust when using USB to Ethernet adapters?   I have a gigabit network card in my laptop which gets 800mbps on the gigabit internet package.   However, when I use the USB to Ethernet adapter on...

nagasur by I plan to stick around
  • 1076 Views
  • 1 replies
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Resolved! Strange Internet Issues with the Laptop

Hello!I've been at my wit's end trying to diagnose my issues. To start, my internet connection is fine, and speedtest tells me speeds are somewhere in a good range. With that said, if I try to download any larger files from sites like wetransfer, the...

edmac by I've been here awhile
  • 2343 Views
  • 3 replies
  • 0 likes

Choosing Font options when composing an Email with Yahoo

Hello. In Rogers Yahoo email, there seems to be no options to underline, make bold, change the size of the font or its type when in the composing window, such as there is in this window where I am composing this email  now. How would I find the tool ...

chdiamo1 by I'm a reliable contributor
  • 1869 Views
  • 1 replies
  • 0 likes

Eero Hub not registering

After waiting a month for a Eero to arrive from Rogers and told that it will be another 6 weeks, I bought an Eero from Amazon,  I followed the instructions that come with the Eero but it would not connect to the Rogers Hitron modem. The challenge see...

Cottage2 by I've been here awhile
  • 5613 Views
  • 7 replies
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IPv4 is not working on Ignite CGM4140COM router

Found certain websites are not accessible recently, since a week ago. Did some troubleshooting and can narrow down the scenario. Whenever the computer wakes up after going sleep, the problem appears. IPv6 websites/services (google, yahoo, etc) are al...

henlau by I've been here awhile
  • 3051 Views
  • 3 replies
  • 0 likes

Plex Media Server forwarding 100+ ports

Hi there, I've tried looking into this issue but I wasn't able to find anyone having this issue (or if it's even intended). For some reason, there's over 100 ports forwarded by Plex Media server. It doesn't seem like it is intended. Is there a way to...

Jaether by I've been around
  • 1617 Views
  • 1 replies
  • 0 likes

Resolved! Hitron CODA 4582 Device Filtering

Hi, on phone 1 hour last evening with Rogers Support and they are stumped as well. I need to have device filtering configured on my wifi access on new Hitron CODA 4582.  The firmware is capable, however, specifically I need to limit the hours of acce...

DaltryRog by I've been here awhile
  • 49205 Views
  • 32 replies
  • 1 likes
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