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Forum Posts

Rogers Modem Upgrade

We had a technician upgrade my modem today, from generation 1 to 3.  They didn't reactivate the three (gen 1) pods I have, but I did so when they left.  Should they have upgraded those pods too?  Will the old pods support all three bands?  The three ...

goaltender by I plan to stick around
  • 723 Views
  • 2 replies
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Network Congestion Issue

We upgraded to Xfinity TV a couple of weeks ago. Currently on 500 down/200 up package.  All good except today we noticed the TV freezing and slow wifi connection from a laptop less than 1 foot from the modem.  Ran tests through the Xfinity app and ke...

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Rogers Xfinity Pod Issue

I have the latest Xfinity Modem and Pod (both have been replaced). Issue I am still facing is I have 4 devices that won’t connect to the pod. Other devices connect no problem. However the main devices are the ones having the issues. iPhone 15’s and M...

Chriswise by I'm here a lot
  • 474 Views
  • 1 replies
  • 0 likes

How to increase WiFi download?

According to Speedtest, my download speed is in the 940-975 MBPS range and my upload is consistently 179 MBPS. Is there a way to increase my download speed? Thanks for your suggestions.       ***Edited Labels***

chdiamo1 by I'm a reliable contributor
  • 681 Views
  • 2 replies
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Internet and TV experience

Here we go. Rogers customer thirty-five years. Seen it all. Initials when Ignite system installed (a three bedroom house with basement, 1800 square feet) I was told all I needed was modem. Turns out I needed three pods after multiple visits by differ...

Photoeng1 by I'm here a lot
  • 834 Views
  • 3 replies
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Resolved! Rogers wifi strength of signal test vs TV settings indicator

Hi, I recently installed a pod to boost the signal from my modem to the living room where I have my TV. Initially I got 3 bars TV box strength, then it settled to 2 & now it's back to 1.   When I conduct the signal strength test (in the living room) ...

nickdiamand by I plan to stick around
  • 1078 Views
  • 2 replies
  • 0 likes
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