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Forum Posts

Xfinity New Connection Issues

New custy feeling grumpy. New Ignite Modem/router, plug-n-play instalation, Except not. Flashing orange light for one hour; seems like an upstream issue on Rogers end. Is anyone from Rogers CX or Tech Support available? ***ADDED LABELS, CHANGED TITLE...

AndrewDac by I've been around
  • 559 Views
  • 1 replies
  • 1 likes

Setup Rogers Xfinity Internet without Rogers Xfinity app

How do I set up my Rogers Xfinity modem without the Rogers Xfinity app?  It is not compatible with either of my app running devices and apparently doesn't work with a laptop.     ***Edited Labels***

TomAns by I've been here awhile
  • 691 Views
  • 1 replies
  • 0 likes

Xfinity app

Since the Xfinity change over I still can't use the Xfinity app to test my gateway's speed. Every time I try it times out after a couple of minutes. Prior to the changeover the old Excite app did work with the Gateway. Anyone else having the same iss...

FredGarvin by I plan to stick around
  • 522 Views
  • 4 replies
  • 0 likes

Cannot Set Up Rogers Xfinity Through App

I downloaded the Rogers Xfinity app, but I’ve tried signing in multiple times and after entering verification code it takes me back to the main screen that asks me to login again. I have no home internet currently. How do I fix this??

MMarya407 by I've been around
  • 387 Views
  • 1 replies
  • 0 likes

Rogers Xfinity app not working.

Hello support,I am getting this message every time I try to log into Rogers XFinity app “ sorry it does not go as planned” I logout and logged into multiple times, tried deleting the app and reinstalling i, tried different iPhones, and even iPad.. no...

newone001 by I've been here awhile
  • 881 Views
  • 2 replies
  • 0 likes
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