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Daily Outages Ottawa

I am experiencing internet disruptions daily--all occur in the afternoon and evening, usually after 3pm.  Although it does not last long, these disruptions are constant and repeating from about 2 to 5 or 6 times daily.  No problems indicated by Roger...

Kadam77 by I'm here a lot
  • 1203 Views
  • 8 replies
  • 1 likes

Net code issue when gaming

Hi everyone ,I’ve exhausted every avenue and this is my last hope. For the last 5 years where I live I have had Rogers ignite internet. I’m a gamer and love my first person shooters like call of duty and battlefield. Something is off with the netcode...

mr_wood by I plan to stick around
  • 518 Views
  • 1 replies
  • 0 likes

Rx Issues in Area?

Hi all,  Since last week, I've started to get really bad lag spikes while gaming. I'm getting this on all PCs in the house (connected via ethernet direct to modem). Internet speeds and latency are fine when checking speedtest, but every so often the ...

Hayk by I've been around
  • 557 Views
  • 1 replies
  • 0 likes

question on possible exchange of ignite modem

I have experienced an increasing frequency of dropped connections to the internet on my year old ignite system. As the signal is quite good when it is working, I tend to suspect the modem as being the culprit, The dropped connections *seem* more comm...

DAJ3 by I plan to stick around
  • 704 Views
  • 2 replies
  • 0 likes

No internet

My internet just stopped working. I am trying to reach technical support and find out from the automated service that there’s work being done in my area and so there is service interruption.I received no prior warning-notification of this. I work fro...

Adebaba1 by I plan to stick around
  • 400 Views
  • 1 replies
  • 0 likes

No service

44+ hours since installation appointment, 12:00 July 27, 2023, and still no service. Contemplating contacting Bell and resuming services with them.   **Labels Added**

Ron2005 by I've been around
  • 496 Views
  • 1 replies
  • 0 likes

Connection dropping

I'm been connecting to my home computer via SSH for the past several weeks and I've been get dropped connections. Is this occurring to other people? I'm in the Herongate Mall neighborhood of Ottawa.       ***Edited Labels***

hangint3n by I've been here awhile
  • 680 Views
  • 3 replies
  • 0 likes

Computers on network

I have 4 computers running win11 but cannot see them on the network. How do I make them visible?     **Labels Added**

DH950 by I've been around
  • 412 Views
  • 1 replies
  • 0 likes

Hosted Website Unreachable on Rogers Network

209.148.233.106: TTL expired in transit A ping to a website's IP address from Rogers home Internet results in an infinite loop on Rogers site. ping 162.215.217.214 Pinging 162.215.217.214 with 32 bytes of data:Reply from 209.148.233.106: TTL expired ...

ysetko by I've been around
  • 509 Views
  • 1 replies
  • 0 likes

Short DHCP lease from Rogers causing brief internet disconnects

Hi There,   I currently have a case escalated with @RogersHelp, but the twitter team suggested I ask here in the community if anyone else has or noticed this problem. The problem I'm having is that Rogers is issuing a DHCP lease that is only 1 hour l...

gisuck by I'm a reliable contributor
  • 3589 Views
  • 3 replies
  • 0 likes

Internet and TV down

Internet and TV not working this morning (sunday Jan 15/23) - no info online re outages in neighborhood - outage page seems to go back and forth between lots of outages and no outages. Using cell data trying to gauge when issue will be resolved. Only...

Switched to Ignite Internet and can't see NAS

Hi,    I had issues with Bell Internet in my house and ultimately had to make the decision to jump ship.  I have a home office with a port extender, 2 desktops and 2 network attached storage.  All worked perfectly fine and well UNTIL the roger's inte...

36+ hours no service

Internet, and as a result tv service and home phone have been out since 6pm on the 23rd.Your website is absolute garbage for providing information. The only outages listed are Ottawa and Finch/Islington. I am neither of those areas.Last Twitter updat...

BoonMAH by I've been around
  • 1060 Views
  • 2 replies
  • 3 likes

Ignite Internet Service Interruption in Markham, ON

Anyone else experiencing Ignite internet outrage in the L6C area, around 16th Ave. and Warden Ave.? Noticed that the internet was down around 7a.m. in the morning, modem was flashing orange light and restarting the modem isn't bringing it back online...

DStar171 by I've been here awhile
  • 536 Views
  • 1 replies
  • 0 likes

Adding DNS

I just received a new internet router from Rogers.  Their is no name on the router, it's made in Vietnam and settings are through Easy Connect.  I can't seem to find anywhere where I can type in a DNS address. I have a Raspberry Pi that runs an adver...

imonline by I'm here a lot
  • 9640 Views
  • 14 replies
  • 0 likes

Resolved! speedtest shows problems since September 20 in Ottawa centretown

I keep a log of SpeedTest results here in Ottawa centretown (Little Italy), and things went bad for my 1000/30 service around September 20 and have not improved.  See the attached graph of my SpeedTest log.  Yes, I power cycled the router.  My TekSav...

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idallen by I plan to stick around
  • 744 Views
  • 3 replies
  • 1 likes

Overhead temporary Feed

Going on Three Years (3 Years) for the overhead wires in our front Trees. When is someone going to repair this ugly temporary feed which goes from the front of our house across the street, then across the court twice before it lands in another tree ...

RossS1 by I've been here awhile
  • 696 Views
  • 3 replies
  • 0 likes

No internet when I'm using 2.4Ghz only

This all started when I received the new Rogers Rocket Modem to support higher internet speeds. Since getting the modem, I've had multiple issues with my smart switches..namely, I can't connect them to the "new" wifi network.   I did some quick troub...

MycohF by I've been here awhile
  • 2841 Views
  • 5 replies
  • 0 likes
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