Long time Roger's customer since the 1980's with ongoing issues that has been ongoing for years intermittently...Background:Just north of Markham in Stouffville.On the 1gig "Legacy" plan.Ethernet connected gaming on ps network and multiple wifi devic...
Had our new router installed on Wednesday, November 15, 2023. Right off the bat I had higher latency in games compared to Bell, which is annoying since it now feels like I'm playing on a different server entirely. No point in having faster internet i...
Hi there, After looking through the forums, I see that a lot of people in the Richmond Hill and Markham areas are seeing drops in their internet. I live in the Maple/Vaughan area and around 7pm - 10:30pm there appears to be congestion on the netwo...
My home Internet has been down since morning.How can I fix it?I've already turned on/off the modem, but it didn't help.Toronto, downtown. **Added Labels**
Hello Community, We are currently offering our users an exclusive opportunity to participate in an upcoming trial of the new firmware for our Rocket Wi-Fi Modem (CGN3ACR, CGN3AMR and CGN3ACSMR) and Rocket Gigabit Wi-Fi Modem (CGN3552 and CODA-4582)...
Original configuration:I had a CODA-4582U modem operating in bridge mode connected to my Synology RT6600ax Router (and others previously). I have a Synology NAS unit connected via Ethernet cable to the Synology Router and use RAIDRIVE to connect to ...
Hello World. Is there a way to see where in GTA Roger fiber is available? And is there are plans to expand of fiber network? **Labels Added**
In August I had to change from my CGN3 to what I think is a XB7 2nd gen ( a rectangular white box about 8" tall with honeycomb holes on top). It was installed and set up by a Rogers Technician. My speeds are fine according to Okida Speedtest DO...
I recently upgraded from separate Rogers Internet and TV services. The new Ignite TV and Internet services are bundled into an integrated package. During the update process I lost access to my Rogers Yahoo email account for about 8 hrs, until I repor...
Jan 22-2022 over the last 3 days i have had intermittent dropped Ignite internet and TV. About every 5-10 minutes and lasting about 10-30 seconds. i have restarted modem, TV box, all units connected to modem. Tech support has restarted modem remotely...
Suddenly your newest Ignite Home Connect App version ( Android phone) just released - appears to have NO OPTION for Port Forwarding or DMZ, as per the previous Build of this App. Is that true? Because- if it is - scores of serious users will bail f...
Wonder if anyone else has come across this.I am able to log into Onedrive fine. It does not show any files in there (which there are).Trying to go into management, searches, etc.. all will cause a like timeout error.This includes my work laptop, per...
We have no service for the past 4 weeks in Aurora on Machell Ave. This is affecting 45 homes. Technicians have come and swapped modems and updated lines but clearly this is a wider issue. Technicians are not escalating to the right level of support. ...
Both my internet and Ignite tv has been down completely, or working intermittently (dropping every five to twenty minutes) for a few months now. I will probably have to wait for WiFi to re-appear just to post this, it is that bad. Lately it has bec...
So this consistently happens with two types of devices in my home, that have never been able to connect to the Rogers ignite router.One is the Gosund smart plugs, and the other is a water monitoring and auto shut off device called Water Hero.Both tho...
I've been having issues with intent speed for the last few days in Centretown Ottawa. My current internet package is 1Gbps and I usually get 300Mbps on my phone but for the last few days (since Friday) my speed has gone down to 4Mbps. I've rebooted m...
Hey everyone. I am using the 1.5 Gbps package with the new modem (white colour with slanted top) and have a question. Is there a difference in allowable speed when using in bridge mode? I ask because I did a simple test where I ran the modem in d...
It’s almost 10 hour and our internet is not yet fix . No TV no Wifi ***EDITED LABELS***
This is the second Rogers TV/Internet outage in 2 months, first outage 4 hr & second 90min. For Barrie city this is a wonderful experience when having family movie night. I see Bell Fibe service here is slightly better than dial-up (10MB) and satelli...
Internet down since morning.