So I have fibre coming in to the house. Does the moca functionality work on the XB7 so that I can transport signal to the other side of the house that way?I have 2 moca 2.5g adapters that I'm using right now to do (Ethernet > Moca > Coax > Moca > Eth...
Getting multiple connection drops daily, sometimes for long periods of time (multiple hours) in Brampton Steeles and Hurontario area. I have a gen 1 Rogers Ignite modem with gigabit unlimited package Ignite modem logging is useless as it doesn't seem...
We Just made the switch from XB6 to XB7 and 500 Mbps connection. 'm running into a peculiar problem with Wi-Fi channels despite the fact the router was reset to "Auto" select channels. I don't have any pods or Wi-Fi extenders. Here's what's going ...
Internet Outage in Berczy Village of Markham since 11Dec2023, Monday Monday: 11:30 Tuesday: 9:00 Wednesday: 9:15 ***Added Labels***
Hello,We are moving from an apartment and we are looking to migrate our services to a new build town home and they have rough ins for a few cat 5 and 6 and cables (assume it’s tv?).Is it possible for a technician to install the appropriate face plate...
Internet service sketchy at best reached out suggested a new modem. No change. Fast forward a few months we called again as now tv stalling as well. A tech was booked and said issue at pole not house and someone would be there same day (Friday) or ...
I am unable to gain access to my @ rogers.com email address. I have had this account for over 20 years. In attempt to access my email on my phone I am being prompted to "enter credentials" and when I do it brings me to the Yahoo sign in page, I veri...
For over 3 weeks now our wifi goes off and on all day. I out in a complaint and yesterday I received a message from Roger’s’s it was completely fixed and today it’s back doing the same. Is anyone else experiencing this? *** Edited Labels ***
I got my ignite internet services installed on Saturday (Dec 9) and now it’s Monday (Dec 11) and still there’s no internet connection at our house. It’s been 3 days of nightmare and horrific service from Roger’s. The technician disconnected our previ...
As it stands now, I don’t have internet at my new home after booking someone to come 2 weeks ago. The person who came couldn’t disconnect the fibre for bell to install rogers internet. Now we’re expected to wait another 1-2 weeks for the right techni...
I have ignite internet installed yesterday and this turn out a huge headache. The orignal line is not working (was working last year) and the tech ran a temorary line from the greenbox infront of my neighbour's house, up to trees, cross his driveway ...
I recently deleted an email sub account as i hadnt been using it much. I used it for signing up for things at retail stores and other non-essential online sign ups, none of which i care about but i just realized that there is one service that uses th...
I recently switched over to Rogers from Bell, and I am so far very frustrated by what Rogers is doing with this service. First up, I found out that I can't disable the DHCP server on the Rogers modem, which.... really? Why do that? I've always ran...
I recently got the Rogers ignite service was unable to connect to ethernet from basement to get modem upstairs.Soo I purchased the Starlink 2.5 Moca adapter kitStarLink MoCA 2.5 Ethernet Adapter, Full-Duplex Gigabit Ethernet, 2 Pack (MN2525) https://...
Bulk services activation and Modem Install Very disappointed (is not the actual term for what I am going through right now), There is minimal responsibility or ownership from Rogers in terms of assisting or solutioning. From a consumers POV this ...
It resets the light goes orange then connects back to a solid white light at some time. Then it's back into easy connect mode where I have to set up the wife name and password. I need both a 5g and 2.4 connection for my devices so I set those back to...
I have upgraded to 1.5gb. I have Gen 1 modem. How can I upgrade to latest Generation
Hi, Does anyone know where I can find what was the full non-discounted price for 1.5Gig Internet from June to October 2022? I need this info to solve the billing issue. Rogers customer service is refusing to disclose this info. Appreciate any input...
I moved into a condo that has Rogers Ignite included with it at the beginning of November. Our internet worked fine until last Monday when it suddenly went out. I called and got a technician to come in Tuesday to fix it- he replaced our modem and sai...
I use Thunderbird as my email client with Rogers/Yahoo. This combination has worked perfectly for many years. My email system has been working perfectly (sending and receiving messages) until an hour ago when I attempted to send a message. The "send...