Hi good day my shaw/rogers internet install it on feb 20 and after they install some of my kids room and my room too is too weak signal and I call the service and they need a wifi pods and then I ordered that pods when they arrived I plug in and stil...
The worst Internet and customer service on planet earth. Don’t even go for them ***Edited Labels***
Hello. I have a tv that freezes in my house. I used the rogers wifi app and ran a test. Any device in that corner of the house gets weak signal. I asked rogers for a pod and was told a $5 monthy charge. I recall getting an email awhile back where the...
Is there any way to add more Ethernet ports ( e.g via a 3rd party switch) to my current 4-port Ignite router without disruption to any of my other services (TV)?Thanks, **Labels Added**
Hi, I cannot find the option to change DNS to my custom DNS server on CGM4331COM which I recently received as a replacement for Hitron Coda. I'm using my own DNS server hosted locally with an ad filter and configuration for my local devices. Also, I...
For the last two days the modem has started loudly beeping at 10:00 A.M. and I have to unplug it to stop the noise. Once I unplug it and plug it back in everything works as normal. Why is it doing this and how can I stop it. Thanks. *Added Labels*
Hi everyone.I’m currently using Cloudflare’s “safe” DNS (1.1.1.2) on my 3rd party router, which has been working great so far in terms of speed, performance, and filtering out malware. It’s even faster than Rogers’ DNS.I also tested Quad9 (9.9.9.9) b...
I'm in Oromocto, NB and trying to play Diablo iv but it's not very fun when I'm getting disconnected every 20 minutes. ***Added Labels***
I’m trying to add a couple of TP-Linksmart plugs and they won’t connect to the network because, I think, it is defaulted to the 5 GHz band and they require 2.4 to do the setup. Followed the (not recommended) Split Bands instructions in the app but de...
Have Rogers Ignite 500. For what we need it for (streaming, basic internet stuff, Zoom meetings, Rogers home monitoring) it has worked well in general. The past 10 days have had daily network outages typically between 5-730 pm, requiring us to res...
Internet is down in oshawa and there's no information online about it. Any information you can provide please? Also, your virtual assistant is as useless as my works IT department which is really bad. ***Added Labels***
It's really frustrating, the internet was down for 8+ hours yesterday and today the internet keeps going on and off. Currently its completely down again and I have to use my mobile data to get online to work from home. Is there an outage again?? ...
Internet is down here in Pickering since 3:25 PM. Rogers……..? *Added Labels*
Here's some really cool news: Comcast has finally unveiled its new DOCSIS 4.0 / Wi-Fi 7 gateway -- the XB10. https://www.lightreading.com/cable-technology/comcast-unveils-first-docsis-4-0-gateway-tests-high-fidelity-video- This new gateway is bas...
Hi, I'll start with my configuration, then I'll detail my issue: Service: 1.5 GbModem: Technicolor CGM4981COM revision 2.0Connection: Bridged; all machines connected via Ethernet, and the test machine I've been using to collect statistics is dir...
Over the past couple of days I came across https://isbgpsafeyet.com/ a site by Cloudflare designed to test if RPKI has been implemented by your ISP and upon running the test I got this "Your ISP (Rogers Cable, AS812) does not implement BGP safely. It...
Hi,Looking for advice on how to get the proper team to look at this (since first level tech support, during multiple calls and chat sessions over the years always simply act as a “road block”).Modem: Technicolor CGM4981COM in bridge modeStarting a we...
Hi, we switched back to Rogers yesterday from Bell and we last had Rogers for Ignite Internet in June or July 2023, so not terribly long ago. However, now I can't connect my Microsoft Surface 3 to the WiFi. I tried the band steering trick and turned ...
This is the second major service outage in past two weeks. What is going on? At this point i want a crefit on my bill! ***Edited Labels***
MyQ Internet Gateway Unable to Connect to Internet While Directly Plug Into Modem Hi, Here is some basic info on my set up: Modem: Hitron CODA-4582UInternet package: Ignite Gigabit Device with issue: Chamberlain MyQ Internet Gateway Additional ro...