Fall of 2022 there was a company surveying the lines in my area and then last spring 2023 lines were put up but nothing since then no construction no news nothing the company was contracted by rogers according to them thats how i know its for Rogers....
I have been able to use my DNS name to lookup my IP address. Last time this was working on Mar 6. Today I can still do reverse lookup but forward lookup failed. Switching to the google dns server does not help. I rely on this forward lookup so my pho...
I'm in the south end of barrie and have had "1gbps" service since moving there in 2019 up until a few weeks ago. A new speed was available in my area, 1.5gpbs. Great! made the changes with rogers and confirmed my XB7 is still compatible with this new...
Hi I got contacted by an employer that indicates messages to my account are bouncing back. This does not happen to other senders. The error message they get is below. Anybody has a suggestion who to talk to about this or how to fix it? Error mes...
I ONLY have this issue when connected to my Rogers wireless and just to be clear I have unplugged my router many times, rebooted my laptop many times, it's Rogers. All of the Microsoft websites I use for work (https://www.office.microsoft.com...,...
Just upgraded to 1.5 Gbps. Use to be on 1.0 Gbps tier. Never was able to reach more than 700 even in off peak time. Speed tests are usually around 500 or so. When I had 1Gbps I had an Asus AC-86U router which was replaced by an Asus GT-AX6000 ...
My home internet logs my phone out of the wifi and when I try to log back in, it says ‘incorrect password’ even though it’s obviously the right password. Even if I try to share the wifi from another phone that’s logged on to the wifi, it still says ‘...
I recently changed from Rogers digital to Ignite 500. I had a TPLink mesh system and thought I could get rid of it with the new modem. However, the new modem settings cannot be changed inside. As below Disable Band Steering or Smart SteeringBoth 2....
Anyone have any suggestions or instructions on how to connect 3rd party wifi range extenders to boost my wifi signal? I have a D-Link extender and XB Modem from Rogers. I was connecting fine through XB7 but not sure why it's not working with the XB8....
Nothing has worked since install on Feb 3.Internet, TV, Home Phone.Switched to Bell but they can’t install because Rogers holds the home phone number and they need a bypass authorization to port it over.Called Rogers and was transferred twice. Waited...
We are on day 8 with no internet or TV. Rogers, is a $34 billion company & can't figure it out! I have spent over 7hrs on the phone, 2 Technicians in house and Roger support just keeps saying "24hrs". I am beyond fed up with this money hungry company...
This might be a long one so please bare with me. I will be out of town (Toronto) for a while so I called rogers to cancel my home internet and they told me I have to pay 42/month for the remaining 14 months which is 588. I did not know I had a contra...
I have the Rogers Ignite 1,5 Gb down 50 mb up service. Same complaint as many with service crawling during the evening hours until after midnight. Modem is an XB7 that is hooked into a ASUS RT-AX86U which is also linked to another RT-AX86U in a WiFi ...
How to migrate my email prior to canceling/closing rogers internet account with another family member not living with me? Does he just phone in with my current email to migrate to his account, and after that process how do I access my email accoun...
I have got Roger fibre on 4th March 2023 and today it's 9th March and, still no internet. Tech and customer support seems to be of no help. Could someone capable look into this and get this fixed ASAP? already tried checking with Bell but sadly no in...
I have an XB7 and for the last couple of days the white LED indicator light at the top is not on. The modem however appears to be working OK - I have what seems to be full internet connections, my UL and DL speeds are as expected, and I can't see any...
Just got a Roger’s door hanger in Nepean (Ottawa), Ontario with a “work begins soon on the Roger’s fibre powered network.” I’m in a townhouse Condo with no municipal grass for Roger’s to run lines through. Does this mean Roger’s is running FTTH throu...
Hey Roger's,My modem keeps rebooting itself daily between 3am and 4:30am. I work overnights and thus us when I come home for lunch. The rest of the day it is totally fine.Is there something going on the back end or should I just go swap out the modem...
I am getting a strange thing with Rogers Ignet internet. I switched to Rogers internet end of last year. After installation, every device works fine. But I just found my smart TV time to time lost connection, I have to reset DNS, it started working. ...
Any one find a device on their system?What to do if a device is listed and its not Yours?Is Roger's safe and secure?Can these unknown unlisted devices be tracked and identified?Pls respond to this Rogers user. ***EDITED LABELS***