Hi everyone, I'm posting here because I'm having significant performance issues since I moved to a new home in the summer and it has come time to deal with these issues. I have a 1.5gb down connection with a Gen 3 modem. Speedtests at all times of th...
I'm using a device on my network right now and it is working fine. It is set up as a fixed address. I called the device "Maxwell" when I set up the fixed IP but now it is listed by its MAC address, and editing doesn't allow me to change it. The devic...
Looking to get a modem replacement without sitting on hold for hours.I have 1.5GB internet but only a gen 1 modem.How can I get a gen 2 or even better a gen 3 modem? ***Edited Labels***
Hello!I have Ignite internet with the XB7 router, and I’m wondering if it’s possible to add an extra router I have and use that as a guest WiFi running in parallel to the main WiFi network?Are there any configuration changes I need to make on the gat...
Hi there. We recently switched to Rogers Ignite. The internet is working on our phones and iPads but not our Amazon Firesticks or Wi-Fi extender. The fire stick is connected to the Internet but Netflix and the Home Screen say we have no Internet. I ...
For the last week I've been dealing with Rogers and I'm really tired. An issue that we identified Monday was a ridiculously too high signal at Distribution (30+, maximum should be that was causing latency spikes and no connection, despite a white ...
So following on from my hourly disconnect problems, after a lot of packet capture and testing, I can see that the problem is that the Rogers DHCP server does not respond to any lease renew requests at all, so after an hour the lease times out and the...
Hello there! So I upgraded my modem at the end of last year, and now I just found out that I cannot connect my old HP printer to wifi. I printed out the printer's failed wifi connection report, and the report says that I need to add the MAC address t...
Hi - Would appreciate it if a Rogers expert can assist me. I have Ignite internet + TV. We have been experiencing intermittent high ping while gaming.-wired connection-does not matter what gameIssue comes and goes, notice it mostly during what might...
Recently, maybe in the past 3 or 4 weeks I've had unbearable Latency Issues in games and VoIP calls. It doesn't affect any specific game and it's even calls that cut out intermittently and catch up a second later.Latency in games hovers around 80ms a...
I installed my Ignite modem yesterday, it worked well on my Mac, phones, and tablets. But it didn't work on my PC. I tried ethernet and wifi, and it shows connected but I cannot reach any website or download anything. I just transitioned from Bell, a...
I have a 1.5 Gbps internet package with XB8 and bridge the connection with my own router that's capable of delivering 2.5 Gbps of internet speed. I followed this guide by @-G- from this forum ~thank you!~ Here's my setup: Asus RT-AX88U Pro, using CA...
Hi everyone - greetings from the void. I will also apologize in advance if this question has already been answered but, if so, I couldn't find it. We have been happy with our Rogers Ignite TV bundle. Up until now our internet was Rogers Ignite Intern...
Need help immediately. My internet has been jittering and jumping in ping for the past 6 months. I call Rogers support multiple times a week, but my internet ping connection has not been stable. I would be playing a game, or be in a meeting and see t...
I have a Seagate USB portable drive 1TB.I want to know if I can connect it to the back of xb8 usi g the usb c port.Where is the admin portal I can configure it and manage this storage? Thx **Labels Added**
Does Rogers plan to bring fibre to everywhere in Canada? How about the GTA? If so, how long will rollout take?I would like to be able to have higher upload speeds than 50Mbps.
Hi my ignite wifi keep disconnecting. The wired connection is ok any suggestions **Labels Added**
I logged a case with Rogers. As per them there is no issues in the connection. I will get speed up to 700-800MBS despite of I am paying for 1.5 GB connection. They have no solution for sudden connection drop issue. If the they send the technician, a...
Does anyone have an update on whether XB8 modems are available now? For the last 1yr, I've been told by various Rogers staff that they're on back order or out of stock but haven't heard anything lately. Any updates appreciated. **Labels Added**
Our internet has been so slow - we're a commercial business in Ottawa. **Labels Added**