Hi all, I have a 10 gig external hard drive I had plugged into my router with my previous internet provider. I got Rogers ignite internet and plugged in the external hard drive and no computer can see it. Has anyone ran into this? Any advise for m...
I set up my Rogers internet on July 7th and have not had stable connection since installation - internet would keep dropping and come back up. I've already called tech support multiple times and have had 3 visits from Rogers technicians (first one by...
Hi everyone (not sure if this should be in Internet or Ignite TV, it's a bit of both)I'm having my legacy Internet/TV converted to the Ignite platform this week by a tech. My current configuration is with the CODA-4582 modem in bridge mode connected ...
Hi all! I have just upgraded my home internet to 500u with the so-called 2nd generation router (XB7), all works fine so far, however, I found there's no where I can setup a dedicated SSID for the 5G network. Old model I could setup SSID and SSID-...
I'm looking to set up a static IP address for a couple of my devices so I can make simple shortcuts to them. I understand that I could do this on the device itself, but the problem with that is if my network ever changes from the 10.0.0.xx address ...
No comms from Rogers on the issue. Have they not learned anything about customer service from the last recent outage? ***Edited Labels***
Hi All,I am looking to replace my Rogers Modem and ideally, optical node with my Ubiquiti EdgeRouter 4.Presently I am unaware of what purpose the Optical Node provides and if it can be replaced by using a SFP directly into the ER4. I am aware of the...
Hello all, I am getting a "Network Cable Unplugged" error on my Ethernet adapter. I am trying to connect my Asus G11CD Desktop to Ignite WiFi Gateway XB7. I had this same issue years ago with an older modem and a gaming friend who was an ISP helped ...
Ignite went out yesterday. Flashing Green light. Went through the troubleshooting with Anna and a 2 specialists but no luck. Service Tech coming in a couple days. When I check to see if there is an outage in my area today it still says there are no i...
Hello - We recently switched our accounts (multiple homes) from the legacy rogers internet service which leveraged the white tower modems (Hitron) to the new ignite internet service (XB7 modem). After the switch our cameras which are linked to a POE ...
Hey Rogers,Be considerate, and please post the Restoration map.Also, please post the expected time on your website. *** Edited Labels ***
Having an issue with the Pods since the service came back on from the outage. Modem came back online. Have rebooted it as well.Pods will not connect to it?I have restarted the pods, but they never seem to connect to the modem/each other.I went throu...
I can do everything else except cast to my chromecast to stream something. I did everything possible to reset the chromecast, and it lets me connect with my browser, but as soon as I go to netflix and try to stream something, the connection to the c...
Understanding you have priority to recover (e.g. Interac), where can retail customers check their status by postal code?I live in Newmarket and my IGNITE has been out since 0500 July 8 till now. As of 1330 July 10 the L3X area code in Newmarket is st...
Ignite came back up this morning. Problem is all 3 of my smart t.v's will connect to wifi but say no internet available. I've reset everything. I even did a factory reset on my modem. I'd contact customer support but......ya. anyone else having this ...
I started to have issue with my Internet connection 10 days ago (January 1st). I have Rogers Ignite (Ignite Internet 150u). We lose connection on all devices (tablet, pc, TV) for about 20 seconds every X minutes where X could be 15 minutes. In the ev...
Perhaps I’m missing something here but shouldn’t “whole home internet” or the “ignite wifi promise” mean something? Technicians diagnosed that my router is not meeting all “corner to corners” of my home but still want to charge me for wifi pods? This...
Hi all, I'm having a super odd problem. Generally in the mornings between 8-10 am we lose internet connectivity (not wireless or ethernet) on the network. The modem has a green flashing light during this time. The modem is a hintron ignite modem / ro...
Greetings! I hope everyone is doing well during these crazy time! I am trying to setup a Port Forward on one of my computers that has a Static I.P., I have the DHCP server set to assign 10.0.0.50 - 10.0.0.253. I am trying to setup a Port Forward ...
Do I still need coaxial cables in my home? We’re doing some renovations right now and the contractor offered to remove them. Bell has FTTH for TV and Internet but I’m not sure if Rogers is still on coaxial or not. ***Edited Labels***