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Resolved! Airport Express Losing Connection with Hitron Gigabit Wi-Fi Modem

A couple weeks ago I noticed my modem reboot in the middle of the night and assumed it was a firmware upgrade.  Ever since then, my wifi devices (iPhone, iPads) will occasionally lose connection and regain it after less than 30 seconds (wifi connecti...

_NeilN by I've been here awhile
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  • 2 replies
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How to get the new Ignite Gigabit Internet

Hi, each time a representative is telling me something different when I asked for the new Ignite Internet modem. The last one was that a technician needs to come 'to choose the right spot' LOL. The is a 29$ fee on the package for self install: "Ignit...

Loux by I plan to stick around
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  • 4 replies
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Resolved! How do I change my default gateway IP address?

So, a big issue here that I hope can be resolved. My small business has its Window Server domain and DHCP set up in the 192.168.100.x  range. There are 20+ devices that use this range, including some set as static IPs, and some port forwards for thin...

dassub by I plan to stick around
  • 8046 Views
  • 11 replies
  • 0 likes

CODA-4582 - Open Issues for Investigation

*** This post was last edited May 2, 2017 *** Good morning Community, As I mentioned in a post two days ago, we have received the next firmware 2.0.10.20 from Hitron. We are currently running initial testing on this version and will push it out to pa...

RogersDave by Retired Support
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  • 2620 replies
  • 7 likes

Resolved! Ignite gateway with mesh wifi = slow ethernet. Why?

I have my Rogers Ignite gigabit modem set up in bridge mode, set up with TP-Link Deco M4 mesh network handling wifi. If I run an ethernet cable from other port of Ignite modem, doesn't connect to internet. That's problem one. If I run ethernet from i...

cncp by I plan to stick around
  • 8757 Views
  • 8 replies
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Configure Modem for Best Possible Speeds

Hey guys! I recently got the new black gateway modem and it's actually pretty good. I have the gigabit plan and I get around 580 download and 31 upload through Wi-Fi. I'm sure if I connect it through an Ethernet I'll get more. Does anyone have any id...

Jawed by I plan to stick around
  • 2790 Views
  • 3 replies
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Resolved! Slower speeds on a Windows PC, other devices are fine.

I would normally get between 220-250 download from speed tests on my PC, with the 500 plan. Got the 1G plan and my PC  speed never changed. Using the same Cat6 cable, same port on the modem I can get over 900Mbps on my wifs laptop. My Xbox tests in a...

laptopspeed.PNG pc speed test.PNG
Dugath by I plan to stick around
  • 13712 Views
  • 24 replies
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ALERT: Rogers Lowered Speeds/change pricing AGAIN

So I looks like rogers has once again played around with the pricing and speeds of their internet packages.   Example: they have taken the 500u and reduced it to 300u with the same upload.   on the last interval change/switch-a-rooo they moved the 25...

Pir8pete by I'm here a lot
  • 7372 Views
  • 4 replies
  • 1 likes

Lag with Wireless Turned On

All,   I was wondering if anyone can help.  My son and I each play online games.  He plays Fifa and I play Path of Exile.  It seems that we both get major lag and stuttering in game play.  We have Gigabit service and we are both connected via Etherne...

bob99991 by I'm here a lot
  • 6134 Views
  • 14 replies
  • 0 likes

FTTH Ignite Internet termination

Does anyone know how Rogers terminates their fiber optics? Does it go straight into the modem now? I've had Rogers before and the fiber optics was terminated into a compliant optical network unit (made by Aurora networks) and then coaxial from that u...

Myyykkee by I've been around
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  • 8 replies
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Gigabit Speeds

I've had the displeasure of upgrading two accounts to the Gigabit package.  I understand the marketing gimmick of the term up to, but it's getting a bit ridiculous.    Here is a snapshot of a speedtest done downtown by Bay and College. Straight lan, ...

hxf by I've been here awhile
  • 69224 Views
  • 274 replies
  • 4 likes

Sophos XG home user

I have (ahem) gigabit service but speed issues aside I am a bit lost on how to configure the IPV6 on it. I have the Hitron in bridge going to Unifi USG then Sophos fanless pc which then connects to a Unifi switch.Things are running fine and perhaps n...

AlphaB by I'm here a lot
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  • 17 replies
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Gigabit Internet - Slow Speeds on a Wired Windows PC

Issue with slow LAN speeds on Gigabit (but not on 500u plan)   So I'm at a loss as to what might be causing this issue. I recently upgraded my plan from 500 mbps to gigabit. Since doing so my windows PC has had incredibly slow speeds over LAN. Prior ...

worky by I plan to stick around
  • 4763 Views
  • 5 replies
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HEAVY Intermittent disconnects

I have had the top internet package(1Gbps) with Rogers since the middle of May of this year and it has not worked without frequent intermittent disconnecting yet. So far I have spent approximately 45 hours on the phone and have had 7 visits from regu...

awall90 by I've been here awhile
  • 2650 Views
  • 6 replies
  • 1 likes

Hitron CODA 4582U Router Throughput

Hi, I've been trying to find the throughput for the router functionality of the Hitron CODA-4582U.   I'm interested to know how it compares to my current router, TP-Link AC3200 and whether I should use the Hitron in bridge mode.   What I need to know...

BabakR by I'm here a lot
  • 17479 Views
  • 3 replies
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Resolved! DOCSIS 3.1 Rollout

Hello all, first of all I just want to let you know I was not been able to login to the forum for 3 days, and it took me over 20 attempts to login this time. ( please fix the sign-in).   When can we expect DOCSIS 3.1 rollout .. it will fix the ping/l...

JohnBeaudin by I'm a senior contributor
  • 7656 Views
  • 20 replies
  • 1 likes

Resolved! What is this Hub in my Apartment Building

Hello,   I am having problems of low upload speed with my rogers ignite 1Gb (getting around 10 to 15 Mbps) and the tech recently diagnosed that there is no problem in my hardware or my apartment cables. (and ecalated the issue and I honestly have no ...

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Qubit by I plan to stick around
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