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Forum Posts

Getting an Error Message...What does it mean?

   Rogers wifi internet is an ongoing  problem since we switched less than a year ago.  It shows I have wifi and am connected with good strength but that is not the case. There is an exclamation point on my wifi icon and I get an error saying YOU MAY...

Mizbets by I've been around
  • 577 Views
  • 1 replies
  • 0 likes

Resolved! Do the Nokia Onts need to be returned?

Hey,I recently moved units in my FTTH connected apartment building, and when the Rogers technician came to move over my internet service, he brought a new Nokia ONT to install. So now I'm wondering what I need to do with the old one in the other unit...

A question about rogers ignite tv and internet

If I have a movie saved on my computer in MP4 format, is there anyway that I can play it on my tv through the wifi or some other way that doesn't involve me running a cable from my computer to the tv?    *** Edited Labels ***

RyeEncoke by I plan to stick around
  • 978 Views
  • 3 replies
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How to Manage Connected Devices on Modem

How can I sign in to my local network and see all devices that has been connected to my Modem and manage these devices? in case I want to manage any connection to any devise and and by applying a time limit or daily schedule?   please advise    *** E...

Majd by I've been here awhile
  • 623 Views
  • 1 replies
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WIFI SECURITY KEY

My WIFI is fine. I am attempting to set up a new device and I have no idea how to get the security key so I can get the internet up and running.   **Labels Added**    

MASCOT by I've been around
  • 3777 Views
  • 2 replies
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Unknown Device found

Any one find a device on their system?What to do if a device is listed and its not Yours?Is Roger's safe and secure?Can these unknown unlisted devices be tracked and identified?Pls respond to this Rogers user.   ***EDITED LABELS***

MOCA Setup

Hi,I have a Hitron 4582u router/modem in my house as the main device. Now, I want to connect another access point to this device over the exiting coax cables. I know, I need a MOCA adapter for the connection. My question is: is it possible to use ano...

mtefon by I've been around
  • 1112 Views
  • 1 replies
  • 0 likes

Block device to access internet but not local network

I have an insteon hub connected to ignite hub via cable. I want to block insteon hub in accessing internet but keep it in the local network. So, I paused it, but it is a complete pause. I cannot access it in the local network. Looking at the pause fu...

krist8 by I plan to stick around
  • 687 Views
  • 3 replies
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Resolved! Using Erro 6 Pro's with Rogers Ignite TV and Internet

I'm still sticking around. My current set up is with Digital TV, legacy Internet 500Mbps and a Home Phone configuration. The internet gateway is in an upstairs bedroom and the Home Phone modem is in the basement running to a home alarm system. I'm us...

Sailorman by I plan to stick around
  • 2992 Views
  • 3 replies
  • 0 likes

Android devices not connecting to Google sites + others

Hi. This has been happening for two week. Devices are Samsung, Lenovo + Blackberry.  Bing search works fine, Google search frequently gets 'This site cannot be reached'. Clicking search results for Google sites - eg Password Manager - just hang.  Hap...

IHateTv by I'm here a lot
  • 2464 Views
  • 9 replies
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Resolved! Ignite Active time

A few weeks ago Discord could be seen under the Active section when my son was on his computer along with YouTube. It show "x" amount of hours for each.Now it's been a week and Discord does not show anymore and YouTube says only 5-10 mins. However hi...

jenka by I've been here awhile
  • 1499 Views
  • 6 replies
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Resolved! How does Rogers Ignite determine hostname of a device?

How does Rogers Ignite determine hostname of a device? I am trying to identify computers in the household and are getting description of devices labelled  LAPTOP-0U0F6VG and Laptop-H3Q9569E  I can't figure out which is which. Thanks ***Edited Label...

togreer by I've been around
  • 1258 Views
  • 3 replies
  • 0 likes

Ignite Wifi modem trouble with android devices

I have a ignite wifi modem and there are multiple android and apple devices connected to it. The apple devices have no issue with loading webpages but the android devices are unable to load anything outside of Google search results while connected to...

Toronto35 by I've been around
  • 927 Views
  • 1 replies
  • 0 likes

iPhone shows as not connected

My daughter's iPhone shows as not connected to our Ignite wifi, and hasn't been connected since 24/10, yet it's connected and is able to send/receive data. Could this be a phone setting?       ***Added Labels***

HeyThere1 by I've been around
  • 645 Views
  • 1 replies
  • 0 likes

Guest Network on Ignite WiFi Gateway Modem XB7

Based on what I've seen in the Ignite WiFi app and read on these forums, the XB7 modem isn't capable of setting up a guest WiFi network. So I'm wondering would Rogers let me swap the XB7 modem for one that can create a guest network, such as the Hitr...

User6874 by I've been around
  • 2056 Views
  • 1 replies
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Facebook login

can get facebook on my phone but cant log into facebook on my laptop:   I can tap facebook icon on my phone and it logs in  but I cant log in on my laptop   *Added Labels*

Wired connections not working XB6 Modem

This morning none of my hardwired connections to my XB6 modem are working.  All devices connected by Wifi work fine.  I have tried resetting the modem and tried connecting two different computers as well as one of the Ignite TV boxes by ethernet cabl...

MoCA 2.5 Actiontec Adapter Setup with CODA-4582 not working

I can't get my MoCA network to work. I have Gigabit Internet. I have coax outlets in every room and looking to take advantage of it. All of the coax cables are RG-6. The ethernet cables are either CAT6 or CAT8. I have the following equipment: Actiont...

KTAQ by I'm here a lot
  • 6926 Views
  • 13 replies
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XB7 - IoT Devices Connection Issues

I hope someone can help me here...   I switch my old rocket modem to this new Ignite Wifi Gateway (2nd Gen) XB7 (White) Modem.  I've set up my Wifi SSID name the same, and wifi passowrd the same, hoping every devices can be smoothly connected to the ...

liangvic by I've been here awhile
  • 5167 Views
  • 17 replies
  • 1 likes

Wifi calling and Whatsapp wifi issues

Sometimes my whatsapp won't work on wifi and it sends me a message to permit it to use data instead same goes for wifi calling. It tells me that my wifi might be blocking it. I don't believe that's the case. Please help.     ***Added Labels***

Rjobeid by I've been here awhile
  • 3231 Views
  • 6 replies
  • 0 likes
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