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Forum Posts

5GHz network goes down on XB7

Hi everyone, I upgraded to Ignite 2 weeks ago and have been using the XB7 in normal configuration with a single SSID for both 2.4 and 5 GHz networks. I've been popping into 10.0.0.1 periodically to check on my devices to see what's connected to which...

Hwaiting by I plan to stick around
  • 1112 Views
  • 4 replies
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Is this a viable workaround for missing guest wifi mode on XB7?

I just "upgraded" to Ignite and when talking to tech support to confirm the lack of a guest mode for the wifi, he stated the following (paraphrasing here): "The workaround is to put all of your devices you want inaccessible to guests on their own SSI...

DevonK by I'm here a lot
  • 776 Views
  • 3 replies
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2.4GHz not working but 5GHz is fine

Since midnight last night, I started to have this issue, tried rebooting the modem several times and it will work for only couple minutes to half an hour and then it goes down again...should I have my XB6 modem replaced?   *Added Labels*

How to Prepare for a Modem Upgrade (XB6 to XB7)

I am preparing for a Rogers tech to come tomorrow to swap my XB6 with an XB7 to better meet my 1.5 GB Ignite Plan. My questions relate to what happens to all my connections and existing settings once the new modem is activated.   I will w...

DrMike by I'm a trusted contributor
  • 1946 Views
  • 8 replies
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Resolved! Not seeing 2.4G Wi-Fi

Just got ignite internet on 5g. My 2.4g plugs don't work now and I can't get 2.4 although I should .   *** Edited Labels ***

Bigalsings by I've been here awhile
  • 7132 Views
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Wifi issues with xb7 modem

Hi, I recently switched to Rogers 1gb plan and recieved a xb7 modem first day after install I have been getting speeds of 35mb they zapped my internet got speeds of 200mb and it has been fluctuating from 300-500 lately...I got a router and my speeds ...

Tomsaw by I've been here awhile
  • 2358 Views
  • 6 replies
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Resolved! Wifi Pods

I have been told by one of my device suppliers the unit does not work because of network congestion. I have the Ignite wifi gateway that supports 2.4 and 5. Rogers support said I will send you a POD to help. I installed it and using the Rogers Hub Ap...

jelliott0 by I've been here awhile
  • 4197 Views
  • 5 replies
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Ignite modem channel box is grayed out

I have a 1gb Internet with rogers but all I'm getting is a little over 200mbps download on WIFI. I tried several tweeks to improve my WIFI download speed but didn't help. I logged into the ignite box to try changing the channel but both the Auto and ...

aelzein by I've been around
  • 1294 Views
  • 1 replies
  • 0 likes
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