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Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
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  • 4 replies
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Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
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  • 4 replies
  • 0 likes

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Rogers Yahoo mail login issues

Cannot get emails on phone since password change I see a lot of users had the same issue of being unable to get their emails after yahoo asks for the password to be added. I changed my password and am able to access rogers email on my computer, but n...

JD67 by I've Been Here Awhile
  • 27924 Views
  • 36 replies
  • 0 likes

Rogers Yahoo mail login issues

I am once again experiencing problems accessing my rogers.com email. On an iPhone it prompts for the password to be re-entered in settings but as soon as in return to mail it asks again.In other applications (bluemail) it just reports sync failed.I d...

barold by I'm Here A Lot
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  • 53 replies
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have to switch to basic to see my yahoo email contents in chrome

I have to switch to basic to see my yahoo email contents in chrome. This started about 2 or 3 weeks ago. No problems in IE. I have this problem on both my Laptop running Chrome Version 55.0.2883.87 m on windows 7 professional and my desktop run Chrom...

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gbansen1 by I've Been Around
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  • 1 replies
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Resolved! Rogers Yahoo mail: 'your external email account is busy'

I'm constantly getting the same message when using Rogers Yahoo mail on PC (IE11) and on my iPhone. It happens whatever the platform I use. Has anyone figured out why this happens or a fix? ***Edited Labels***

VirgoSailor by I've Been Here Awhile
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Resolved! Yesterday's Yahoo Outage May Have Lost Mail For Rogers Customers

Check your email as some may have gone missing. This morning as always I first check my webmail to make sure nothing's caught in the spam filters (which it annoyingly does despite having filter rules in place to put all in my Inbox) and saw several i...

pmcsplaza by I'm a Trusted Contributor
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Resolved! Blocking Unwanted Advertisements

Hello everyone. There was a thread from Feb 2015 called "How do I get rid of Rogers Yahoo SPAM!!??" The subject of Advertisement Blocking applications was mentioned such as: Fanboy AdBlock, AdBlocker Plus, Webmail Ad Blocker, etc. Opt-Out was also di...

User14 by I'm a Trusted Contributor
  • 7892 Views
  • 19 replies
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All of sudden email stopped working

I have rogers yahoo email of course on my iphone 6 and it has stopped working. Anyone else? No changes done here ***Edited Labels***

remaxman by I'm a Reliable Contributor
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Resolved! Email Name

Since Rogers switched to Rogers by Yahoo, my email has showed my name in all caps which I despise. I've been through the rogers.yahoo site but see nowhere that I can change my name. Anyone have any info on how I can change my name to correct capitali...

Fyrblade by I've Been Around
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  • 1 replies
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Resolved! can't compose emails

Just wondering why I can no longer compose with my rogers email, Compose icon does not open anymore. ***edited labels***

xnycfc by I've Been Around
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  • 4 replies
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Resolved! Searching in email inbox

I've just tried two different browsers, and nothing is happening when I try to search my inbox for an email that I'm looking for. Absolutely nothing is happening. Also, having some difficulty when I click on the "compose" button. Sometimes it allows ...

Resolved! Remove menu bar in Yahoo Mail

In Yahoo Mail a bar ( Mail News Sports Finance etc..) has, somewhat recently, appeared at the top of the interface.I find this annoying because I am a premium subsciber ($20.00) and I consider that bar as advertising. Is there a way to remove it? Tha...

Michael_R by I'm Here A Lot
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  • 1 replies
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Resolved! deleted emails

my emails are automatically deleting from my inbox - how do I stop this ? ***edited labels***

richplum by I've Been Around
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YAHOO MAIL PROBLEMS

I am unable to access my rogers email account. I keep getting the sign in window. Despite how many times I enter the correct email address and password, the sign in window reloads. I know I am entering the correct information #1 because I know what m...

Deb3244 by I Like it Here
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  • 1 replies
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Resolved! no so old emails

I am using Rogers Yahoo Email. I cant scroll past a few weeks of emails. If I want to find somthing that came in a month ago the scroll bar stops. How do I sxroll down older emails? Brian ***edited labels***

Resolved! yahoo email account disconnected by rogers? HELP!!

So I've had a yahoo email account for over 15 years and I've also been a Rogers internet customer up until maybe 7 years ago. For some reason about a week ago I could no longer log into my yahoo email account. I would log into my yahoo email every da...

spuc123 by I've Been Here Awhile
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Resolved! cannot send email ssl certificate

I cannot send email ssl certificate rejected. Keep getting the message unknown error. ***edited labels***

ccreids by I've Been Around
  • 950 Views
  • 1 replies
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Yahoo mail menu bar

Recently the menu bar ( mail, news, sports etc) on the Yahoo mail interface has appeared. This was not there before due, I thought, because I am a Mail Plus subsciber. How can that menu bar be removed? ***edited labels***

Michael_R by I'm Here A Lot
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  • 3 replies
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Mail down again

So I'm waiting for a important email that is time sensative and keep getting error messages on the rogers/yahoo mail, is it down AGAIN for everyone or am I just in the "lucky" area ***edited labels***

mike017 by I'm a Regular
  • 991 Views
  • 2 replies
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Resolved! Yahoo email problem

When I click on a email address link from another website I get redirected to the yahoo mail compose page however the email address doesn't appear in the To line like I'm pretty sure it used to.Any idea why this is happening and how to fix it? I'm us...

adm by I Plan to Stick Around
  • 2998 Views
  • 14 replies
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