Archived Posts
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Disabling Roam Like Home

Hello!   What is the easiest way to (temporarily) disable Roam Like Home?  The reason being I will travel through Europe to Asia, where I will get a local SIM.  While in Europe, I may send one or two texts, but not $10 worth, so I would rather have t...

nsarine1 by I Plan to Stick Around
  • 19077 Views
  • 51 replies
  • 0 likes

Possible to switch the primary line and secondary line?

Hi, for our wireless devices, currently I'm the primary line and my son is the secondary line.   However, through his work he would get a corporate discount on a shared everything plan, but only if he is the primary wireless line. Is it possible to m...

Harry815 by I've Been Here Awhile
  • 2744 Views
  • 6 replies
  • 0 likes

Resolved! No More Shared Data Plans...?

We just came off of a 2 year shared data plan.  My wife has a phone, I have a phone.  We share the data, 6GB.  We were paying for the phones over those 2 years.  Now, after 2 years, they're paid off.  However, Rogers thinks that it's an awesome idea ...

Resolved! Spotify Question

I have three lines on a share plan. I have access to set up 2 Spotify accounts. But i should get three. Or am i confused. Any help would be greatly appreciated.   ***Edited Labels***

Smooth by I've Been Here Awhile
  • 11906 Views
  • 103 replies
  • 0 likes

Resolved! LTE stopped working after price plan change

Yesterday I moved from a Share Everything plan with 2 lines to two separate plans using a corporate rate.   On one of the lines, LTE then stopped working and no amount of restarting data services and the phone will change that.    Any ideas how to re...

sf1983 by I've Been Around
  • 802 Views
  • 1 replies
  • 0 likes

Nearly done with rogers

Hi Rogers After spending a few horus trying to talk to someone this week about a phone hardware upgrade, my latest experience is 58 mins without being able to speak to someone who can help me: 3 people so far who shuffled me on to another wait. Thank...

Ralph71 by I've Been Around
  • 2251 Views
  • 4 replies
  • 1 likes

Data with Share Everything Plan

Will additional data from other devices on share everything plan transfer when upgrading to new phone?       ***Edited Labels***

MrBow by I've Been Here Awhile
  • 1185 Views
  • 3 replies
  • 0 likes

Primary line - "downgrade fee" for additional lines

If I want to upgrade my primary phone ($0 devicetab), and take a premium plus plan which is $20/month more expensive than my existing plan (with higher data overage), why do I have to pay off all of the devicetabs for the other phones on my Share Eve...

SS52 by I've Been Around
  • 2928 Views
  • 4 replies
  • 0 likes

Resolved! Upgrading multiple lines via Self-Serve

Hi,   I currently have 2 wireless lines on a Premium tab. The main line has a device balance and the 2nd line is currently on no-term. I want to upgrade both lines to Ultra and get new hardware. However, I'm not sure how I go about doing both online ...

rizzo1 by I've Been Here Awhile
  • 2431 Views
  • 5 replies
  • 0 likes

Double Data Promo

Hi all !   Double data promo : If I switch to the 6GB+6GB bonus, does the additionnal 6GB expires when my contract expires ?   Thanks for the answer     **Labels Added**

pokinstick by I've Been Around
  • 1608 Views
  • 1 replies
  • 0 likes

Resolved! Call forwarding

Hubby and I each have a share everything plan with 2500 monthly call forwarding minutes.  He travels to the US and uses Roam Like Home and I'm planning on going also.  If I forward my calls to his phone before I cross the border, and I turn off my ph...

DeeME by I've Been Here Awhile
  • 8674 Views
  • 7 replies
  • 0 likes

Adding a 3rd line

I'm trying to add my wife's line to my account. Nothing seems to be simple anymore.     ***Added Labels***

Bathtub43 by I've Been Here Awhile
  • 2913 Views
  • 3 replies
  • 0 likes

Does texting to US with unlimited texting cost money?

I'm part of a share everything plan with unlimited texting, and I was wondering if it cost money per text for sending texts to my friend in the US. I haven't been able to find anything about it anywhere else so I'm hoping this is my best bet.        ...

2 GB Bonus Data Question

I’ll make this as short as I can. First, does “bonus data” count for 24 months or just 1-2 months? If it’s 1-2 months, stop reading, if it’s 24, then read on! In November 2017 I added a line to my share everything plan. The following week, end of Nov...

raksharjun by I've Been Around
  • 2487 Views
  • 1 replies
  • 0 likes

Share everything plan

I have 2 lines in my account, one for myself and one for my husband. I was able to upgrade to a Samsung Note 3 and stay with my old family plan since I was already paying at least $60 on my line.  I have 2 family members coming off their corporate pl...

Areocat by I Plan to Stick Around
  • 12027 Views
  • 34 replies
  • 0 likes

Device Savings Recovery Fee

I recently upgraded two phones on my account to the S9+, both on a ShareEverything 2GB-Prem+Tab plan. I just logged into my account to make a payment, only to discover a $1000 Device Savings Recovery Fee for one of the cell phones. After a quick call...

Wiebob by I've Been Here Awhile
  • 4245 Views
  • 4 replies
  • 0 likes

Share Everything Plan - Upgrade Second Device

I'm on a share everything plan, and a few months ago, I upgraded my device at Rogers and renewed my contract. My husband shares the plan with me, and he is thinking about getting a new phone. Is there a way to get a second promotional upgrade with Sh...

sbjuliana by I've Been Around
  • 1480 Views
  • 1 replies
  • 0 likes

Where is Rogers Customer Service?

Hi,   After only a month with Rogers, I am already totally done. What is wrong with Rogers Customer Service? Is it that hard to serve customers properly? I never had any problems with Fido after all these years.   Here I explain my situation.   A mon...

Achummy by I've Been Around
  • 5151 Views
  • 6 replies
  • 0 likes
Labels