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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...


Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 193 replies

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 4 replies

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 0 replies

4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 4 replies

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Resolved! SPAM Text Messages block

In Rogers One Number, you can enter and block unwanted numbers. Is there a way to do this for texts? If not, could you please consider adding this feature in the future? Thanks in advance. ***Edited Labels***

falcios by I'm a Regular
  • 5 replies

How is Roam Like Home billed?

I am in Europe using my wifi-only tablet for texting via Rogers One Number. I also have my cell phone to use just as a camera, so wifi is turned off as is data roaming and, as far as can tell, any connectivity. But text messages are also coming in on...

malcolmd by I Plan to Stick Around
  • 1 replies

Blocking unwanted calls on Pay As You Go service

Hi How do I block unwanted calls on Rogers Pay As You Go service? The only instructions I can find are for Rogers One users, which is not available to Pay As You Go. Thanks ***Edited Labels.***

mywebwork by I've Been Around
  • 2 replies

Cannot answer incoming calls. iPhone One Number App

Can someone help me. I cannot answer incoming calls with the One Number iPhone App. ios7. 5S. When I receive an incoming call the phone rings with the default iPhone app, I can't even find incoming calls in the One Number call log. I have it set to '...

nmcfarlane by I've Been Around
  • 4 replies

Ipad mini app shows "not registered"

My Rogers One Number is registered. I can use it from my pc. However when I use it on my ipad mini app it shows as "not registered" in the top left beside my phone #. Occasionally, after waiting for a long period of time (5 minutes or more), it does ...

shaker by I'm Here A Lot
  • 1 replies

Rogers Anyplace TV Tablet App

Does anyone know where or how I can get th Rogers Anyplace TV Tablet App on the Google store? It's a free app and I'm a Rogers customer. When I search for it, it does't even show up. However, when I try to view this directly on my tablet, it says it ...

vim by I Plan to Stick Around
  • 36 replies

appstatus request error

When I try to log in, i get this error message: "appstatus request error".Using an 8gb iPhone 4 ******* Edit labels ********

Guile by I've Been Around
  • 6 replies

getting rid of rogers applet

every time I boot up I get 6 or 7 small rogers hel applet windows popping up. I tried calling rogers and asking how to get rid of them but that was like asking directions to mars. How do i get rid of these ????? ******* Edit labels ********

Resolved! Rogers Apps Should Be Brought to iPod Touch

I have a Blackberry with Rogers. It is a useless piece of junk and I hate it, but it is functional enough to make phone calls with. I was gifted an iPod Touch 4G (4th gen.) for christmas a few years ago and I am able to fulfil most of my iOS needs wi...

mjsk by I've Been Around
  • 9 replies

Resolved! Three email address limit

Is there any way to add more than three email addresses? The Add button is removed after the third addresses is added. Thanks. ******* Edit labels ********

Cosmo by I'm Here A Lot
  • 1 replies