This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...
The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...
Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...
Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...
Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...
Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...
Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...
Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...
We have two TVs and two cable boxes going from two of the 4 outputs on an amplifier in the basement. We want to put a third TV in the basement. Do we have to add a third cable from output 3 to a third cable box? Or, is there a way of connecting the t...
My TV in the upstairs of my house gets very poor reception and signal quality. Some of the basic channels i receive on other tv's in my house i can't even get upstairs. I suspect this is do to quality of the coax from the basement where the cable ent...
just buy a LG c 7 55" 4 k TV and how to set it up with net box explorer 8642HD? thanks, guys. **** Edited Labels ****
Hello, I have Rogers internet and cable TV. I am thinking of adding the home phone service as well. I live in a condo and would like to have the phone modem installed in my unit without touching the existing phone jacks structure. My plan is to simpl...
i was wondering if anyone knows if it is possible to have an extra TV outlet added that would be apprx 150feet from the house..can rogers run a cable from my in house splitter to an outside building that is apprx 150 feet away :-)...if this is possib...
Hello all, Can't seem to locate answer to this question in the forum. Here goes; Have Internet and Home Phone with Rogers. Added TV recently. Since all was already wired, I advised Rogers I did not need tech to come out and install. I went to hook up...
I switched from Bell to Rogers last weekend June 4. I noticed a definite deteriation of sound quality. My friends on the other end does not notice any thing different, but at my end, I hear a lot of hissing sound or white noise that is quite annoying...
Okay..first..I have a Explorer 8300HD with Rogers running in my living room..if I buy a DTA50 box outright...can I send signals spliced from that one unit to 4 other TVs in my house..and is there a monthly charge? How much? Or how do I have TV signal...
Is anyone tried to use the HDMI splitter to successfully split the HDMI output from the HD Nextbox Exlplorer 8600 to one more TV set? ***Edited Labels***
I just received phone, TV, and internet from Rogers. I had an existing threeway splitter as I had three TV's. The installer used the same splitter and one loutlet for the internet, one outlet for my two HD TV's ( used another twoway splitter), and th...
No idea where to start on this one so I thought I've give this board a try. Right now, as is typical, our coax feed comes from the pole to our electrical mast, comes down along it, ziptied but exposed, and finally runs into the grey box. For security...
Good morning, I'm on phone call #6 trying to sort this out, and would appreciate some help if anyone else has been through this. I have a digital adapter, and I originally received channels #1-70ish while on VIP. I recently switched to Extra Plus, an...
On Wednesday Rogers came in to set up a new wi-fi modem to my desk computer and now my rogers home phone is making a pulsating noise on it. Can hear it through the dial tone and when speaking to someone. People on the other end cannot hear it. Very l...
Hello, I want to move the current cable outlet to a different location (without having to use yards of cable cord). Is there a way that I can move it from it's current location to another location - how much will Roger's charge me for this? ***Edited...
I have 7 free Rogers digital adapters in my home, one for each TV set and I've had to have three exchanged and have two more that are acting up..the screen goes snowy...turning itself off for a few seconds, then coming back on. It will do this quite ...
I have a few cable outlets throughout my house. I would like to take the cable that runs specifically to my family room and connects to my Nextbox PVR and split this to add on a modem/router. Is this possible? What type of splitter can I use? Do I ne...
I had just recently had my basic cable and high speed internet hooked up this last Friday. I was very excited to have everything hooked up due to the fact that I had just recently moved into a new apartment with my fiancé and two kids. I had in visio...
I'm internet only. I need to get some cabling moved due to renovations. Not much, just relocating a portion of the run. Is this service available, what's a typical wait time, and does it cost? Thanks. ***Edited Labels***
My cable on one of the TVs that was set up by Rogers when I moved in went out and is sayign I require a digital adapter. When i tried to order one from the site it's saying I'm uneligable. i do have a cable box for my main TV but this was the extra T...
I have an old cable box, probably 10ish years old, can I hook it up to the kids tv downstairs? they don't need all the HD options and stuff, just looking for basic channels. And how do I accomplish that if possible? ***Edited labels***