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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...


Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 193 replies

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 4 replies

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 0 replies

4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 4 replies

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

French NHL Centre Ice

I have purchased the French NHL Centre Ice package for the last 4 years and have watched the games on channel 464 or 465. Today, I purchased the package again but according to the Rogers guide, the games are on 452 or 453, which I can't access. Basic...

NHL Center ICE for Cable TV - 2018/2019 Season

NHL Center ICE (Cable TV version) Hi, Is anyone having problems viewing NHL pre-season games using NHL Center Ice (cable tv version)? I called rogers to purchase the package on Monday September 18th but 2 days later the channels where NHL games are o...

aemartin by I've Been Here Awhile
  • 9 replies

Resolved! NHL Gamecentre Live Error on Kodi -

Hi, i am seriously having issues with NHL Gamecenter Live on KODI (for the last two months). I have Rogers ShareEverything so i get gamecenter for free. So it works on my phones and my ipad. But i have a PC hooked up to my TV. I want to watch games o...

Trying to change my credit card on NHL Game Center....

I have been trying to change my credit card on my NHL account because I had it cancelled and I need to put my new one on and cannot find anywhere online to do it and no one will help me when I call support. All I get is extremely long wait times and ...

JHicks133 by I've Been Around
  • 1 replies

Resolved! Question about condensed replay

Hello! I'm interesting about length of Rogers NHL GameCenter condensed replays and it's content. I use NHL GameCenter Live now. Condensed replays from GCL have 10-12 minutes length, but some game's details are not included: shots, that was not block ...

Baikal by I've Been Here Awhile
  • 3 replies

Rogers NHL GameCentre LIVE™ Known Issues

Hello Community Hope everyone is excited for the upcoming Hockey Season ! We wanted to make you guys aware of an issue you may experience when registering for Rogers NHLGameCentre LIVE™ When you have a free subscription to Rogers NHL GameCentre LIVE ...

RogersAsif by Retired Moderator
  • 0 replies

Resolved! Removal of Leafs TV from VIP

Just discovered this announcement in our bill today: IMPORTANT CHANGES TO YOUR VIP PACKAGE We would like to inform you that as of September 15, 2015, the VIP package you currently subscribe to will be changing. Leafs TV will no longer be included wit...

2015 NHL Stanley Cup Playoffs - Conference Finals Wrap Up

Hey Community! We're back again with our Round 3 Wrap Up! With Game 7's a plenty, I have a feeling that we're in for a long Cup Final. For those that missed any games or just missed a game or two, see your entire Conference Finals wrap up complete wi...

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Repeating the feedback I gave on recent survey

Hi folks. My first post. Here's a copy of the feedback I gave on the recent survey... 1 - The PS3 app PVR function is useless. Obviously none of you app developers use it. This has been an issue for years. Which leads me to believe that nobody at eit...

wildswing by I've Been Here Awhile
  • 3 replies

Mark Messier with Canucks fans!

This just shows how out of touch Rogers is with western canada. Mark Messier is the most hated ex-Canuck in history and to see him with a fake family of Canucks fans is infuriating. I have not used the free subscription to nhl live and will not get i...

Resolved! NHL Centre Ice in Western Canada

How does a customer go about watching games on TV with Center Ice where Rogers TV is not available? ***Edited Labels.***

Resolved! Game Centre LIve and Any Place TV fall short of expectations

I do not understand the reasoning for not showing local games on Game Center Live and/or on Rogers Anyplace tv. I want to watch the Ottawa game on my tablet but it is unavailble because they show it on TSN5. TSN 5 is not available on Anyplace tv and ...

smokenjoe14 by I Plan to Stick Around
  • 51 replies

Resolved! NHL Centre Ice

OK. Hockey season is just about on us (1 week away) it's time to try to find out how to get NHL Centre Ice without any of those other awful sports. As in no super sports package..? Does anyone know if this is being offered by Rogers, and if so, how d...

BluPuk by I Plan to Stick Around
  • 6 replies

Resolved! NHL broadcasting rights

Just wanted to vent my total frustration with this new NHL broadcasting rights. Thanks to Rogers and the NHL I will no longer be able to wath the Montreal Canadiens here in Alberta without having to dish out more cash for Center ice. For the last few...

Danweiser by I've Been Here Awhile
  • 13 replies

Resolved! Habs games

As a Habs fan living in Toronto I could watch all the games on RDS in the past. Is it true this year they will be blackout? ***Edited Labels.***

Pakochan by I Plan to Stick Around
  • 22 replies

Center Ice Game summary channel - GONE??

Guys - do you know which channel on Rogers has the summary of NHL games in progress and scores? I can't for the life of me find it...(for those of us who are center ice subscribers) I vaguely remember it being on channel 454 before? This channel was ...

bbtfastback by I Plan to Stick Around
  • 1 replies