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Resolved! Problem in opening iPhone .heic photos

Prepared to back up my iPhone photos to Win10 laptop. However, I found out many photos ends with .heic. i have no ideal what is and can't open them on my computer.      ***Added Labels***

rebezcca by I've Been Here Awhile
  • 28592 Views
  • 4 replies
  • 0 likes

Resolved! In app purchases on games

Can I bill in app purchases for games to my Rogers account on iOS or do I have to have an I tunes store balance only?   *** Added Labels ***

cschmold by I've Been Around
  • 2830 Views
  • 2 replies
  • 0 likes

Resolved! IPhone 7 not sending message, but can receive message

Got the iPhone 7 a week ago for my daughter, realized that she can receive a message but can not send one.   A background is she ported her apple account from an iPad.   Tried reset network settings, and turn off the iMessage; no luck.   Please guide...

TonyFeng by I've Been Here Awhile
  • 3663 Views
  • 3 replies
  • 0 likes

Resolved! iOS 8.4 - Apple Music

Got an iOS update notice from Apple yesterday for version 8.4. I installed it on my iPhone 4S and the Apple Music app now supports its new streaming music service. When I first looked at it, I was prompted to sign up for a free 3 month trial. There's...

jimboden by I'm an Advisor
  • 2724 Views
  • 27 replies
  • 0 likes

Apple iPhone Service

  As of April 1st 2015, all Apple devices will no longer be serviced by Rogers Technical Care.    As Apple service locations and Apple Service direct lines are equipped with additional tools to perform a precise diagnostic, it is best to visit them d...

Resolved! Are apps only for iPhones and iPads?

I feel really stupid asking this, but I just got an iPod Touch 4g, and I went on iTunes, but it seems that there's only apps for iPhones and iPads. Are apps for iPhones the same for iPod Touch?   ******* Edit labels ********

parley by I've Been Around
  • 918 Views
  • 2 replies
  • 0 likes

Resolved! Windows 7 vs Apple (iPhone, iPod, iTouch)

I got a new computer with the Windows & Premium OS by Microsoft pre-installed.  I was synching my iPhone 3G to iTunes and I noticed it was slow.  Like really slow. I went to Apple's boards and low and behold, this is a BIG ISSUE.  I only have 8 GB on...

Resolved! iTunes account to download free apps?

Do I need an iTunes account to download free apps, like Rogers My Account?                                       ***edited labels***

RogersErin by Community Manager (Retired)
  • 4743 Views
  • 3 replies
  • 1 likes
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