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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...


Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 193 replies

Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
  • 4 replies

Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
  • 0 replies

4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
  • 4 replies

Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Ignite TV Bundle Pricing without the Home Phone Service

was doing some shopping around here for a new bundle ie: Ignite Premier what i am not able to find is what the cost would be if i didnt want the phone ? my internet is bad enough and the idea of using a rogers phone which wont wrk when my cable goes ...

hiho by I Plan to Stick Around
  • 1 replies

Resolved! Rogers Home Phone Service - One Jack - Suggestions?

Dad hates newly installed Rogers home phone service because it only has one jack. Suggestions? My elderly (and very tech-challenged) father has just moved into a senior's home. I set him up with Rogers cable TV and home phone service. For the phone, ...

Romaness by I've Been Here Awhile
  • 14 replies

Disappointment from the Rogers Promise

I bought the Internet and Home phone service for my parents new apt and was promise last Weekend 16th Dec for The Technician came around 2.00 pm and install only the Internet and promise the home phone will be install on Monday, but no one sho...

nomankaj by I've Been Around
  • 3 replies

Resolved! Unable to hear callers

Starting today, I have been unable to hear callers. I have a dial tone, and then I dial a number, and I cannot hear it ringing OR hear the callers answer. However, the callers can hear me and the calls obviously connect.I have unplugged everything fo...

amiller25 by I've Been Here Awhile
  • 5 replies