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Resolved! Cancel Service

Cancelling my account is impossible - am filing complaint with CRTC    I have rarely been so frustrated by a customer service experience. I went in person to return my modem and they would not accept it until I called cancellation services. Cancellat...


How do I get my phone number activated by Rogers after it had been cancelled without giving me any notice prior. I was only notified when I woke up and I had no service. Please advice.     **Labels Added**

Abby24 by I've Been Around
  • 1 replies

Cancel service while traveling abroad?

  I am an abroad student and I am now already back home. I found that is not necessary to use this phone number and all of this service in my country, so how can I cancel all the services in the next 3 months? In addition, what can I do to keep this ...

Will Rogers ban my IMEI?

I was talking to a friend and I was 100% sure if your on a 2 year contract with Roger and got a 0$ down phone that they would block your IMEI if you stopped paying your bill is this not true?   *** Edited Labels ***

Nat420 by I've Been Around
  • 1 replies

Regret calling in for customer service

Called in today in order to cancel my account, and instead of being helpful the woman I spoke with made me feel awful to the point where I hung up in tears.    It was clear from my account history that I was having problems with it, but instead of ac...

Ladyrayn by I've Been Around
  • 5 replies

Resolved! Netflix 3 Month Offer

Good morning folks,   I had activated a free 3 month Netflix offer from Rogers back in late November 2016.  I noted on the MyRogers Account that it looks like I have to deactivate Netflix myself if I do not want to pay for it once it expires at the e...

I owe rogers old debt Can they cancle my account

Hi there i owe rogers old accounts from long time ago they let me create a new account with rogers with cable tv and internet and wondering if that will be a issue in the future for my active services i have been told that debt that is sold to a coll...

AIDEN34 by I've Been Here Awhile
  • 2 replies

Resolved! Moving to a different province

Hi everyone,   I'll be moving from Ontario to Quebec next month and as Rogers does not operate on the Quebec side (for Internet and TV), I need to cancel my plan and get another Internet + TV provider there.   Does anyone know how much Rogers will ch...

Resolved! Switching From Rogers to Fido, Monthly Plan

I currently have a monthly plan from Rogers (I brought in my own phone) so I am not locked into a contract. I want to switch to Fido as I'm not using the full data usage I'm allowed and really just paying more than I need to because of that. Now I'm ...

rp22 by I've Been Here Awhile
  • 6 replies