Resolved! Wireless Temporary Suspension
Can we suspend a cell phone that is not on contract and still keep the number ***Added Labels***
Can we suspend a cell phone that is not on contract and still keep the number ***Added Labels***
Cancelling my account is impossible - am filing complaint with CRTC I have rarely been so frustrated by a customer service experience. I went in person to return my modem and they would not accept it until I called cancellation services. Cancellat...
Hi,I have taken apple mobile on 2 year contract with rogers. If i have to relocate and I want to terminate my contract, what would be the charges that I would end up paying?Thanks in advance ***Added Labels***
Whats the longest hold time that you have been on? Personally i'm at 1 hour right now since i talked to the first person and all i wanted to do was cancel a service that i've had for 5 years and not on contract. I'm kind of curious on how long it wil...
My experience with rogers makes me certain of only one thing: in an environment of proper market competition, this company would have no chance to survive. Rogers was the first company I chose to buy a cellphone with. I was happy for a while. Happy a...
I just changed my plan to the new 60$ 10GB at Rogers Store and now my caller ID is not working. I also did not get my email confirmation for my new plan. My account is still showing my old plan. I cannot even confirm that the store updated my account...
I would like to know how much it would be to buy out my phone. **Added Labels**
I'm looking to remove one of my phones from my family plans, as i no longer need 3 lines. i just got the last line a year ago this is the line i want to remove but the tab is over 300, is there any way to remove another line that i owe nothing on ...
I was wondering where on my rogers site to find when my contract expires? ***edited labels***
I can't remember what the fine print was when I signed up for my cell phone but did I give Rogers the right to sell my cell phone number to at least one annoying telemarketer/survery company that is eating up my Pay as You Go balance even though I n...
I called Rogers this morning to inquire about getting a new cell phone. I have a "grandfathered package" (5 GB Loyalty Wireless Plan for 57.00 before taxes). Because I'm not eligible for an upgrade, I have to pay outright for the new cell I want, a S...
Hi I'm curious to know if after my flex tab is paid and completed (i.e. my contract is finished), will my bill decrease by the amount that was going towards paying off the flex tab? So if $18 a month was going towards my flex tab that was originall...
I currently have Rogers Ignite 30 250 an dPremier Package with add ons which include International News and Fox News. I also have a bonus channel. I am considering switching to an Ignite bundle because my current promo ends the beginning of May. Does...
Hello, I have an outstanding account was in collections now back with Rogers. I am trying to settle it but cannot get Rogers to send a letter of settlement. This is required to release the funds to pay the outstanding balance. Even if it says this ...
I used small business internet service in NB from feb,2018.(85$/monthly)I moved in burlington ,ON 10days ago from NB.I have a friend who wants to transfer internet service in NB but my consultant recommand to me moving to toronto with my internet and...
So I got a 4 GB + 2 GB bonus plan with an S9 for new sign ups a couple months ago online. My first month I had 6 GB available, but in my second month I only had 4 GB. I waited until today to check my data because a prompt said that the information mi...
Hello, I would like to ask if anyone tried to port Rogers number to Fizz? I have a contract with Rogers (just call and text, no phone) and I am using my own phone, so I believe I should not have any problem to port my number. However, Fizz sent me an...
Hi, I have an employee plan with Rogers. The number currently used is a number that needs to be moved out to another provider due to a family member changing jobs and requiring to keep that number. In this case, the number would have to be ported o...
I am an abroad student and I am now already back home. I found that is not necessary to use this phone number and all of this service in my country, so how can I cancel all the services in the next 3 months? In addition, what can I do to keep this ...
Can someone pls tell me what r the requirements to transfer wireless contract responsibility, ex. for how long the account must be active, any number of monthly bill paid etc...thanks ***edited labels***