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Renewing Bundle - 2020

Yesterday I received an Email from Rogers telling me my Online bill was ready to view online. It also said , that my Cable discounts were expiring on June 6th, and that I should contact them.   So today I called Rogers. I was told that my old pa...

briand1956 by I've Been Around
  • 13278 Views
  • 41 replies
  • 0 likes

Resolved! Rogers buy-back PVR/HD box?!?

We discontinued our TV service yesterday and so dropped off the rental PVR we had to the local store. The gentleman noticed that we also owned another PVR and HD box (DCX3510 and 700 respectively). He said SOMETHING about "We'll buy those back from y...

BFlow by I Plan to Stick Around
  • 13385 Views
  • 32 replies
  • 0 likes

Returning Rogers Equipment - Cable and Internet

Hello, I called Rogers to arrange termination of my cable and internet service as I will be moving to a city where Rogers services are not available. Only choice for tv/internet is Cogeco or Bell. My service is scheduled for disconnection on the day ...

lem1 by I Plan to Stick Around
  • 14018 Views
  • 9 replies
  • 0 likes

Resolved! End of Promotion - Change in Bill

Suddenly my bill jumps 100 dollars?   Rogers wireless stupidity has finally seeped into the cable/internet side of business.suddenly,with no warning my 'deals' have expired sending my bill up 100 dollars.what a mickey mouse operation rogers is.      ...

phalkon by I Plan to Stick Around
  • 7453 Views
  • 25 replies
  • 0 likes

Resolved! Digital Packages Still Available?

Is Rogers still offering digital TV packages? I was Trying to find out what cable packages were available for a neighbour who is looking for affordable TV options and I could find nothing on Rogers website. This neighbour does not have internet acces...

jays77 by I'm a Trusted Contributor
  • 5282 Views
  • 12 replies
  • 0 likes

Resolved! Add MLB

I want to add MLB to my package       ***Edited Labels***

Multiple Technician Appointments Cancelled...

The issue is IGNITE that completely failed over a period of five-six days at the end of October here in eastern Mississauga.  We had no working tv, internet or home phone.  I must have called Rogers ten times, each time getting the same canned apolog...

KarolW by I've Been Around
  • 2020 Views
  • 7 replies
  • 0 likes

Resolved! 2019 Internet and TV Rate Increase

This message was at the bottom of my February cable bill:   UPCOMING CHANGE TO YOUR TV SERVICE RATEBringing you the latest TV shows, movies and sports you love to watch is what drives us toinvest in our network and programming.To support this ongoing...

OLDYELLR by I'm a Senior Advisor
  • 8315 Views
  • 26 replies
  • 0 likes

Resolved! Service Area Expansion - Havelock Corners Woodstock

We are a unserviced section of the city of Woodstock, ON!  For some reason, there are NO Rogers lines (or Bell lines) in our section of the city, therefore no cable TV, no internet.  I would like to post this thread to let it be know that, as the Who...

Superchannel gone

Hey, has anyone else had Superchannel(s) suddenly drop from their channels today?   I have not altered my package and now my box says I'm not authorized to view these channels        ***Edited Labels***

sadchel by I Plan to Stick Around
  • 1962 Views
  • 5 replies
  • 0 likes

Cable included in Condo Fees & Rental Property

Hi,  My parents reside in a condo townhouse and basic cable is included in the maintenance fees. They are planning to rent the place in couple of months.   - Do they have to return the Digital boxes to Rogers Store? - Will the tenants be able to pick...

anaras by I've Been Around
  • 2831 Views
  • 1 replies
  • 0 likes

Over the phone offer - Confirmation?

Not sure where to put this but here goes. I was called the other by a guy who said the internet in my building had been upgrading, and that my internet package (currently the 150u, not bundled) would be upgraded to a 500u with 100TV channels. I initi...

NicolasC by I've Been Here Awhile
  • 2917 Views
  • 8 replies
  • 0 likes

Resolved! 2018 Winter Olympics Opening Day Ceremony On-Demand

Hi,  When I checked the CBC website it states the cable provider will add a recording of the 2018 Winter Olympics Opening Day Ceremonies on-demand. Could you please confirm if Rogers will be adding a recording of the 2018 opening day ceremonies as we...

FriyanaE by I've Been Here Awhile
  • 1871 Views
  • 3 replies
  • 0 likes
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