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Resolved! I bought a Blackberry Z10 unlock phone from Amazon. It came in with 10 OS 10.2.1.2977 BUT I cannot

Dear sir, I bought a Blackberry Z10 unlock phone recently.  It came with OS 10.2.1.2977 but I cannot upgrade it to the latest OS 10.3.2. It always said you have the latest OS when I tried to upgrade.  Please help to solve the mystery!  Very Anxious  ...

**OS Upgrades**

Hey Community!   Check out the Rogers OS Upgrade page for all our device and OS schedules.        

Data Usage on Black berrt Z10 leading to Heavy Bill

I am using a family Plan on Blackberry Z10 but i have seen that my Bill is outrageous based on my data usage. I only browse or BBM on Wifi and I am wondering why my bills are so high. Is anybody having the same issue. What could be causing this probl...

Blackberry Z10 and telus email issues

What email settings should I use to set up my telus email on my BBZ10? I called the rogers support line and the gentleman was super nice but we couldn't get it to work. Help!     ***Edited Labels.***

Bbbls by I've Been Around
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Does the z10 have visual voicemail like iPhone?

I noticed there is a blackberry value pack that says it includes visual voicemail so does the z10 blackberry support visual voicemail as well?   if so, how? is it an app like android or is it natively built in like iPhones?   ****Edited Labels****

ek69 by I've Been Around
  • 5649 Views
  • 8 replies
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Resolved! CIBC NFC payments with the Z30

Any idea if this will work on the Z30? I've been using NFC payments on the Z10 with the CIBC app and it has worked pretty well. Since it's pretty much the same software, any reason why it wouldn't work on the Z30 even though it isn't listed as a supp...

svelt by I'm Here A Lot
  • 2149 Views
  • 4 replies
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Can't use text messaging on BB Z10

So,  I have a BB Z10, and I cant use the text messaging.  I can't compose or read any that I have recieved.  When I try to open it, it just does nothing.   Any suggestions?   ***edited labels***

melissaf by I've Been Here Awhile
  • 7158 Views
  • 11 replies
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Resolved! Type of media card for Blackberry Z10

I can't seem to find information regarding of what class(es) of MicroSD card does Blackberry Z10 support? I looked through the official manual but there is no information regarding the type of supported media card.    Did anybody, by any chance, happ...

TeDD13 by I'm a Trusted Contributor
  • 9271 Views
  • 18 replies
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Z30 vs Z10

I currently own a Z10 and decided to evaluate the specs of the Z30 to see if it is worth upgrading. To my surprise I discovered that several specs are actually lacking comparable to Z10.   For example, Z10 has higher screen resolution than Z30 (1280*...

TeDD13 by I'm a Trusted Contributor
  • 2922 Views
  • 11 replies
  • 0 likes

Z10 os 10.2 UPDATE?

Does anybody from the rogers world know when the latest issue is coming out for the z10?   ***edited labels***

Inger by I've Been Around
  • 3508 Views
  • 13 replies
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Recent BB Z10 Software update not allowing texting

I've recently updated my Z10 software to 10.1.0.4181 and it is wreaking havoc with my texting every since. I've turned my phone on and off, taken the battery out, hard reset from both phone and computer and nothing is working. Only two other people h...

sercries by I've Been Around
  • 1158 Views
  • 2 replies
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Resolved! Limit Data Usage BB Z10

First how can I check or set my Z10 to a specific Data Usage so I don't get charged if I go over my limit?   The only way to check data usage is by going online to Roger's My account and going through a whole bunch of pages only to be informed that u...

ivan1956 by I've Been Around
  • 9234 Views
  • 2 replies
  • 0 likes

Z10 Locked APN

Stay away from the Blackbery Z10 if you need to use a prepaid SIM or want to use use a local SIM when traveling. The Blackbery OS10 will lock the APN and you wion't have data. Voice and text seem to work okay. Buy the Z10 if you are on the monthy pla...

LockedAPN by I've Been Around
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  • 4 replies
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Can't use text messaging on BB Z10

Ever since i did the update 10.1.0.4181 i having problems with my text messaging. If I get a text message I can see it on the main screen but if I click on the text it just comes up as white screen I am unable to type or send messages. Eventually aft...

z10 speaker issue

so im having an issue with my z10 handset speaker. when i make or recieve calls if my volume is above say half i can hear who im talking to over the scratchy sound. too me it sounds like a blown speaker. speaker phone sounds a bit better but is still...

Resolved! Help - cannot sync Z10 with Outlook stand alone desktop

From my own experience and from reading other forums it appears you cannot sync contacts, calendar and email between a stand alone Outlook desktop and a Z10 if you have a POP email account, i.e my personal Rogers account.  Note, this statement does n...

wallylawson by I've Been Here Awhile
  • 5885 Views
  • 7 replies
  • 0 likes

Resolved! wifi calling on z10

hello, i had recently added wifi calling to my renewed contract for my BB9900 and have now got the best Z10 ! however i do not see the wifi calling anymore, is there a plan to have this added back for the z10 or have i just lost this product on my co...

keefrto by I Plan to Stick Around
  • 3150 Views
  • 6 replies
  • 0 likes

Z10 Voice Mail Plays on Speakerphone ONLY

When voicemail takes a message, I get a text message with it converted to text.  Also attached is an audio file which you can play.   If you select play, then it plays OUT THE SPEAKERPHONE ONLY!  I never want to do this and always want it to go to th...

Softhead by I've Been Here Awhile
  • 1052 Views
  • 3 replies
  • 0 likes
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