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Experiencing Issues when Gaming or Streaming? READ THIS!

Hi Community! We're working hard to make your gaming & streaming experience with Rogers the BEST it can be. The next step in our journey is to capture a few specifics from those of us who are experiencing any issues affecting your online gaming and s...

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Resolved! Bridge Mode Setup Guide

Hey fellow forum users. If anyone is willing to help me with this, it would be appreciated. I am wanting to make a 'bridged mode setup guide', pretty much one thread, which goes "smc - how to""Cisco - how to""hitron - how to" And would also put in a ...

Gdkitty by Resident Expert
  • 122090 Views
  • 193 replies
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Please Read Before Posting

This board is a place for community members to: Ask questions about how things work in the Community i.e. How do I delete my post? How do I edit my profile? How do I change my username? Etc. Provide suggestions to the Community Manager, Community Spe...

Welcome to the Community Lounge!

The Lounge is a place to kick back, relax and chat with your fellow community users. Wanna talk about the Blue Jays? Cool! How about music, movies, sports? Check! Essentially, the Lounge is a place for friendly and casual discussion that is considere...

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property. After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field te...

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Navigatr Guide - How To

Navigatr Guide – How To’s This guide is designed to hopefully help walk people through how to manage some of the functions on the new Navigatr guide. Some of these things may be WORK AROUNDS on how to do specific things, until a better way is release...

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Gdkitty by Resident Expert
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Easy Fixes to 5 of the Most Common TV Issues

Often times, many of life’s most common annoyances end up having the simplest of solutions, and all you needed was a simple push in the right direction. How do I reset my digital cable box? Start by unplugging the power cable, either from the power o...

RogersDarrell by Community Manager (Retired)
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4 Ways to Personalize Your Rogers TV Experience

Here are four ways Rogers Digital TV customers can make their TV-watching experience even more personalized. Set a default channel When you turn on your TV, you’ll notice that your digital box automatically defaults to channel 1. Try these simple ste...

Resolved! Please Specify Your Location When asking for Help

Hey folks. Because Rogers uses different hardware in different areas of the country, if you're asking for hardware help, please specify the province you live in and the type of hardware you're asking about. For example, in NB, the Nextbox 2 is from M...

Lurker by I'm a Senior Advisor
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Archives: FAQs

Hey Community, The Archives board will house all of our past posts and threads that are now deemed out of date or no longer applicable. This board will remain locked and be only viewable. If you have any inquiries or concern about current products or...

Resolved! Nextbox 3.0 Analogue Out?

I have an old standard definition analogue CRT TV. Will the Nextbox 3.0 (aka model 9865) work with it? In other words does the 9865 have an option to do a conversion and create an analogue output? ***Edited Labels***

X318 by I Plan to Stick Around
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LG OLED TV and NextBox 3 communications

Hi all, This may sound like a stupid question that I probably already know the answer to , but is there some way to have a Smart TV scan for channels when it is not using it's own tuner but relying on the STB, in this case a NextBox 3? I just bought ...

DrMike by I'm a Trusted Contributor
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Digital converter mediasonic hw180stb

I talked to a rogers customer service rep yesterday and he told me to buy a mediasonic digital converter box to use instead on the rogers cheap rental converter box. How do I get this set up. I called tech support and they gave me attitude and told m...

Alm212121 by I've Been Around
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DTA 50 box no Video but can change channel

Im just wondering if you can solve my problem on my dta box. i turn on the tv and everything was frozen. Changed channel and it went blank but you can see the channel number on the lower side. Is there an outage for these boxes too? I also have a sol...

kev_nr by I've Been Here Awhile
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Remaining SD Channels

When will Rogers upgrade the remaining 50+ SD channels to HD? How can Rogers justify promoting 4K so a few subscribers can watch the Leafs and Blue Jays lose in UHD resolution when there are still so many channels available only in SD, such as Fox Ne...

TinyTim by I Plan to Stick Around
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How to control one device not the other

When the analog service was discontinued I was given a free DTA50 so that I can continue to use my Sony DVD recorder which is HDMIed to the TV. I just got fed up... Due to proximity (TV & DVR) controlling the Rogers boxes (Explorer4250HD & DTA50 resp...

z- by I Plan to Stick Around
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Resolved! Where are my channels?

After I cancelled my Rogers cable account I was still able to receive channels 2 thru 15 or so. Yesterday, I lost all of those???? ***edited labels***

briansart by I've Been Around
  • 1961 Views
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The end of analog

By now we surely have come to the end of analog TV. Right? When I connect the cable directly to the antenna input of my TV, all I can get is the Aquarium Channel on 70. Why is it then when I go to the Rogers website and select my city's channels avai...

OLDYELLR by I'm a Senior Advisor
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  • 34 replies
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cable tv for second tv

I have cable and the digital pvr box for our main tv. Is it possible to purchase another kind of box to be able to recieve the cable channels on another tv in the house, without renting another box from Rogers? If so, which one will work? The second ...

zttalovic by I've Been Around
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Resolved! Channel line up in Ottawa

Does anyone know if the channel line up in Ottawa has changed? We have basic and used to get 97-PBS, 27-Sports, and 28 RDI, but now get a blank screen and "No Signal" error. ***Edited labels***

ottawa_guy by I've Been Here Awhile
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Resolved! Analog to Digital

Hi everyone, sorry if something similar has been asked before:I have an old tv that has nothing but a "Cable In" hole. A cable coming from the ground goes into this and I get my "basic cable" channels.I bought an analog to digital converter box as a ...

r3vasque by I've Been Here Awhile
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Resolved! Basic Cable channels

Hello I'm from Scarborough Ontario. I have a basic cable package for my television with a direct cable line going into my tv without a digital box. This means that I usually get channels between 2-26 with a few more. However this morning I turned on ...

alexd87 by I've Been Here Awhile
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Duplex wired as single house...

I live in a duplex (that used to be a single house many many years ago). My new neighbour told me that when he had Rogers out to set up his cable, the tech told him that the entire house (both units) is wired as a single house. I plugged in my TV (I ...

findmydream by I've Been Here Awhile
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Missing channels?

Where do I start..okay I have basic cable..Im in the Rogers KW area,last night I watched CNN,which is on 33...this morning it is gone..I know I need the digitial box,is the free one still up for grabs? So right now I get 2-30 channels (no 27),70,95,9...

Mikeej8 by I Plan to Stick Around
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Resolved! Digital TV Newbie

I'm new to digital TV, got tired of losing analog channels and decided to upgrade rather than go the digital adapter route. Questions: If I go with a Nextbox 3.0 on my main TV, what's the minimum device I need for my other TVs to just watch (ie. no P...

Mikey60 by I've Been Around
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Resolved! tv channels

Hi I live in a house where we have the PVR in the basement and a second TV upstairs in one of the bedrooms, why would we not get the same channels on both TV's????? ***Edited labels***

jdelaney by I've Been Around
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Rogers digital coverter box in a condo

I have rogers cable in my home but I pay for it through my Condo maintenance fees. I am starting to lose quite a few channels and am getting a little annoyed. I have tried calling rogers support about getting a digital convertor but nobody there know...

Greg909 by I've Been Around
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Digital TV with tuner and a card

i have been using my media center for years and years. there is no substitution for it. but with all the channels moving to digital none of the good ones work. so i plan on using a DVB-C Dual Tuner Cable TV Card To decrypt the scambled signal. the wa...

portabuddy by I've Been Here Awhile
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Limited Channels received

I should be receiving channels up to 60. However, on one tv I receive up to channel 36 and another to channel 39??? Any suggestions. ***Edited labels***

jmullan by I've Been Around
  • 910 Views
  • 2 replies
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