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Forum Posts

Dual SIM - Voicemail issue

 hi - i have  dual sim on my Iphone 11. One physical, the other one eSIM. Voice/data all works perfectly. The only thing I can't seem to figure out is voicemail. I don't get a notification on my phone when I have a VM, in fact unless I dial in (*98) ...

dg14 by I've been here awhile
  • 3106 Views
  • 4 replies
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13 pro back order

How long is wait?   *** Edited Labels ***

CC666 by I've been around
  • 632 Views
  • 1 replies
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How do I Change the Display Name for my Outgoing Calls?

Hi Ihave a problem with caller id. We have two SIM cards on both of them outgoing caller id is my sister’s name whose id we gave to you. But we want different caller ids on both sim cards. We need help.Thanks.   **Labels Added**    

Battery Replacement Spam?

In March of 2020 I purchased an Iphone 11 Max pro from Rogers. Yesterday, the folks at my local Apple store replaced the battery. I had not been out of the store for 5 minutes when I received this text:1-***-***-*066"Hi Greg, it's M*** from the Roger...

getagrip by I've been here awhile
  • 895 Views
  • 3 replies
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New iPad 9 generation

New iPad Cloud does not recognize my Rogers emai address     ***Edited Labels***

Mi-2022- by I've been around
  • 501 Views
  • 1 replies
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Resolved! Voicemail Setup iPhone XS

Have been trying to setup voicemail however after pressing one an error message comes up then the screen goes to calling voicemail and a message stating call cannot be connected. I've contacted customer service who was very helpful but could not solv...

VM07 by I'm here a lot
  • 5830 Views
  • 8 replies
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“Push” mail notification on Rogers Yahoo mail

As far as I can see with a Rogers Yahoo email account, and an Apple Mail client working with the latest iOS, “push” mail is not possible, and it must be fetched. Why is this? Any references to “push” email notification that I have read online state t...

mhancock0 by I'm here a lot
  • 3045 Views
  • 5 replies
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Visual voicemail delayed delivery

I’ve noticed that I’m getting voicemails delivered 1-24 hours after they were left. I understand that the first step to troubleshooting for this is often to fully reset the voicemail on the phone (which subsequently clears out all the voicemail and m...

Lancelot2 by I've been here awhile
  • 12737 Views
  • 21 replies
  • 2 likes

Porting request.

I send a porting request to Rogers on Dec 26th and my number has not been ported to the new carrier. Please help     ***Edited Labels***

Hkhk1 by I've been around
  • 878 Views
  • 2 replies
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5th Generation iPad Pro

Is Rogers planing on making new iPad Pro ( 2021) available to costumers ?     ***Added Labels***

LiAs by I've been here awhile
  • 2831 Views
  • 4 replies
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Resolved! iOS 15.1

I updated my 12 pro to iOS 15.1 today and now I have no cellular connectivity. It shows 5g, LTE, 3G and the typical strength of the signal yet I have no access to it. Wifi works fine. Anyone else having issues?     **Labels Added**

Apple Music Promo - How does it work?

I have recently signed up for a Rogers Infinite plan. It currently comes with a six-month free Apple Music promotion, and is available for "new and existing Apple Music customers".   How does this work, since I already have an Apple Music subscriptio...

MichaelYYZ by I plan to stick around
  • 3050 Views
  • 11 replies
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Cannot make calls.

iPhone 7. Why can I not make calls when away from my home network? What should be the phone’s settings to enable this?       ***Added Labels***

Gillder by I've been here awhile
  • 1654 Views
  • 2 replies
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iPhone - Issues With Group Texts and MMS to Android

I've been having this issue for years now and I still have not been able to find a solution. Both my wife and I have the same issue with an iPhone 7 and an iPhone 11 with latest OS on both 14.4. This is using default Message application on my iPhone....