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Apple Watch (GPS + Cellular models) Activation

OK so the system is now live.  You should get a pop up asking if you'd like to update the carrier settings.  Click Yes   Then you go back to your watch app and 'setup cellular' is active.  I was able to get all the way to the 911 address screen but f...

nasa25 by I'm a Trusted Contributor
  • 20614 Views
  • 600 replies
  • 1 likes

Cannot make calls.

iPhone 7. Why can I not make calls when away from my home network? What should be the phone’s settings to enable this?       ***Added Labels***

Gillder by I've Been Here Awhile
  • 1117 Views
  • 2 replies
  • 0 likes

Apple Watch Series 6 Ordering

Any idea on how often Rogers sends out the Apple Watch Series 6? I reserved a 44mm space gray last Tuesday and still 152 in line. It went down only 3 since Tuesday. I'm thinking that it's probably just people cancelling their reservation.     ***Adde...

JoëlD by I Plan to Stick Around
  • 2424 Views
  • 12 replies
  • 1 likes

iPhone - Issues With Group Texts and MMS to Android

I've been having this issue for years now and I still have not been able to find a solution. Both my wife and I have the same issue with an iPhone 7 and an iPhone 11 with latest OS on both 14.4. This is using default Message application on my iPhone....

Resolved! Question about iPhone 12

how do I take a screen shot with this phone?     ***Edited Labels***

DDT01 by I've Been Around
  • 609 Views
  • 1 replies
  • 0 likes

Cannot see 5G icon on iPhone 12 Pro

How do i know that my connection has connected to 5G? I have been in multiple 5g locations in Calgary, my settings are set at 5 G only, and yet can’t see visible sign like with competitors indicating on top a 5 G connection. Anything further to do in...

rooster021 by I've Been Here Awhile
  • 3379 Views
  • 3 replies
  • 0 likes

How to Extract a Transcript of SMS Text Messages on iOS.

Hello! I was wondering if anyone has successfully obtained an extract of SMS text messages from an iPhone? I'd like to do so remotely as opposed to taking a backup copy and restoring to another device or taking screenshots of the text messages. Thank...

GQ2 by I've Been Here Awhile
  • 833 Views
  • 3 replies
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Resolved! Using Apple Watch without iPhone nearby

I paired it up with my iPhone 7 and while iPhone is ON i can make calls and use data and messages on my apple watch but when i turn the iPhone OFF only phone call work on apple watch while data and messages dont work at all.Am i doing something wrong...

joker by I've Been Here Awhile
  • 4087 Views
  • 13 replies
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How do I add an Apple Watch to my Infinite Plan?

I just got a new Apple Watch SE and was trying to set up the cellular. I have an infinite plan, the instruction says I will see a choice between “add to the infinite plan” or “ add a new plan” when I set it up. However there was only one option for m...

vanessaxiao by I've Been Here Awhile
  • 3229 Views
  • 8 replies
  • 0 likes

Resolved! iPad Pro 9.7"

Hello,   Just wondering if Rogers ever plans to have this device available just has I don't like the giant pro size but also dont want the old Air 2 that came out 2 years ago.       ***Edited Labels***

JaxeBard by I've Been Around
  • 2355 Views
  • 2 replies
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Not receiving group messages on iphone 12 pro

I just swapped my iphone 10 to iphone 12 pro and noticed that Im not receiving any of my group messages. I made sure to turn on mms messaging, group messagin, turned phone off and on, etc.  Nothing is working.    i noticed that i was receiving them o...

RE8881 by I've Been Around
  • 2481 Views
  • 2 replies
  • 0 likes

Resolved! AppleCare+

Is Rogers not offering AppleCare+ anymore when purchasing an iPhone? Just ordered a 6s on our business account (separate from my normal consumer wireless account) and the person on the phone told me Rogers doesn't do AppleCare anymore on both the Per...

Resolved! Certain Apps Connect over Wi-Fi but not Data.

Hello There are apps on my iphone 6s that will not connect to my security cameras when on cellular but have no problem when on wifi. I have done the network reset, deleted the app and reinstalled, erased the phone and restored from the back up. Still...

Dave2861 by I Plan to Stick Around
  • 11674 Views
  • 53 replies
  • 0 likes

Not using promo Ipad line, can I trade/upgrade for an apple watch?

Back when I got my iphone 11 they had a promotion for an iPad for $10 a month. I took the deal thinking I would use it...but I don't, at all. I haven't turned it on in months. The screen on the 11 max is big enough for casual browsing. So now I am wo...

analogboy by I Plan to Stick Around
  • 1213 Views
  • 3 replies
  • 0 likes

Apple watch ordering

I have been trying for over two months to order an Apple watch via Rogers.Online chat and phone agent both said that I need to order in store. In two separate stores, I got two separate answers: only the call centre can order it to a store, and go to...

jmclea01 by I've Been Here Awhile
  • 1800 Views
  • 3 replies
  • 0 likes