Restore Deleted Text Messages
Hi!I accidentally deleted my entire history of text messages from my mom last week! Is there a way for me to get them back??? *** Edited Labels ***
Forum Posts
Roaming Challenges with my Samsung Galaxy S9 phone
Recently I switched phones from an S5 to an S9. Didn't change my plan but I've noticed that when I leave the GTA to an area, like Muskoka my phone now indicates I need to turn "roam" on in order to use it (aka text message, internet etc..) It did...
Email Folder Content Missing on Galaxy S9
I can see all my folder contents in Rogers Yahoo email on my desktop. But when I go to my mobile it tells me the folders are empty. How can I make sure I can access all the folder contents on my mobile. **Labels Added**
Can not set carrier manually on Android 8.0.0 Oreo
My son is going to University in Windsor and his phone started connecting to U.S. networks and we're getting charged for roaming. Prior versions of Android allowed you to set the Carrier manually, but under Android 8.0.0 (Oreo) there is no manual opt...
Resolved! About Google ban on Huawei phone
Hi All, I am wondering if Huawei future phone is banned by Google service like Google Map or Youtuber or Gmail, can I install them my myself? I know all Android app can be installed from an APK file like setup.exe file in Windows. For example, once...
Voicemail - Can't Delete Messages
I just recently switched my number from Alberta to Nova Scotia and I have voicemails saved on my Alberta voicemail inbox and I can't get rid of them since I have a new number apparently. Can you help me? *Added Labels*
WHEN: Samsungs Features on the Roger's Network
When is Roger's going to support Samsung features? Which features do you ask. Well, the same ones that are down in the USA - Video calling - RCS for Samsung's Messenger - Visual voicemail Did Roger's make a deal with the Apple? Why are we held back...
Re: AAE: OS Updates - ENDED
Alright Community! The time has come, RogersAlton of the Device Management team is here for the next 2 days to answer all your questions about Rogers device OS updates, MRs, EMR and bug fixes. RogersAlton will be answering your questions on a first...
AAE: OS Updates - Lack of LG Security Updates
Why is it that Rogers and LG appear not to support their devices fully? Example:LG G6 - still on February 2019 Security Update; 2 years 2 months old.LG V30 - still on February 2019 Security Update; not fully 2 years old yet.LG G7/G7 One - still on F...
Resolved! Samsung’s Galaxy S10, S10+ and S10e Hardware Discussion
Hi, I tried searching but cannot find a topic on this. Samsung is set to debut the 10 series on February 20th, with all rumors pointing to March 5th for the US release date. I am wondering if there is any info on the Rogers end when we can expect...
Resolved! About missing Mobile Data toggle in the quick settings panel..
Hi there, I know it's been a while since whoever is in charge of CSC of Canadian GS series(SM-G9XXW) decide to remove Mobile Data toggle from Quick Setting panel, I just really want to know why you guys decide to do this: Your plans certainly can't...
Anyone order Huawei Mate 20 pro? Free tablet per account now...
I want to upgrade my phone, but I have to pay off $400 of my current phone balance. ***Added Labels***
Google Pixel 3 / Pixel 3 XL Pre-Orders & Reservations
Does Rogers usually do pre-orders for Pixel devices? I know usually Samsung and Apple but wasn't sure on Pixel. Looks like it will be available on Nov 1st in Canada and I want to make sure to have WiFi Calling so would rather order from Rogers. Th...
RCS Issues On Family Plan
I recently added my wife's phone to my Roger's invoice. We are now setup on a family plan, sharing our data etc. We both own Pixel 2 devices, both use Google Messages as our main app for texting as well. I can enable enhanced messaging (RCS) through ...
Texting problem
I sent a picture text to my husband from my phone. It took a good 10-15 minutes to send, but I finally showed as sent on my end. When he got home he showed the that it showed up as a different number. He called that number, someone answered and had n...
Data & Hot spot Toggles and FM chip Disabled by Carriers
For some reason (although there's theories by consumers) Carriers have disabled the Data & Hot Spot Toggles as well as the FM chip. Now the theory is that the Carriers want consumers to use more Cell Data... Please Rogers, say that this isn't true.. ...
Resolved! Contact name changes to 'unknown name' during calls
While on a call with saved contacts, I'll hear the hang up sound and then the name of the contact will change to Unknown...and the length of time of the call will restart...as if it's a new call. I'm using a Samsung 8 Edge. It happens on just about e...
Any news for Huawei P20?
It is said that the release date is Mar 27, does anyone know will Rogers will carry this new model of Huawei P family? I am currently using P10 plus, it is very good phone. **Added Labels**
Not receiving text messages, only pictures
Hello all, I recently stopped receiving text messages from 3 people but they get mine. This started May 3rd at exactly 10:30 am out of nowhere. I had a Samsung galaxy s6 at the time and I checked if these people were blocked but they were not and I t...
Resolved! Receiver volume /cellphone
I am hearing impaired. I know there is a way to increase the phone volume through the Engineering mode but it seems Its blocked by Rogers, but is it possible to get this code to do this in my case? ***Edited Labels***