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Knowledge Base Articles

Switch Lines on a Dual SIM Google Device

Follow these steps to change which number is active on your Dual SIM Single Active Google device.   Tap Settings > Mobile Network > Carrier.   Select which line you want to be active.    Confirm by tapping Switch.

SettingsMobileNetwork.jpg Carrier options.jpg Confirm Line Change.jpg
RogersTim by • Administrator
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Activate eSIM on a Dual SIM Google Device

Follow these steps to activate an eSIM card. Business customers must go through Rogers Direct for an eSIM Card. Consumer-Regular customers must go to a participating Rogers or Fido retail location to perform a SIM swap or activate on a BYOD / BYO...

SettingsMobileNetwork.jpg Add Carrier.jpg eSIM Card Rogers.jpg
RogersTim by • Administrator
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iPhone FAQs about Dual SIM/eSIM

What is ‘Dual SIM Dual Standby’ (DSDS)? 'Dual SIM Dual Standby' allows you to have two phone numbers on a single iPhone to make and receive voice calls, and to send and receive SMS and MMS. This means you can have two local numbers or use the second...

RogersTim by • Administrator
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