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Retired Moderator
Retired Moderator


Set up your Visual Voicemail:


  1. Tap Phone on the home screen and then tap Voicemail in the lower right corner.
  2. The first time you access this screen, you’ll be prompted to create a voicemail password between four and 10 digits.
  3. You’ll be prompted to record your greeting. Do so now.
  4. Tap Save, re-enter your password and tap Save again.


How to record or change your custom voicemail greeting:


  1. Tap Voicemail and tap Greeting. Then tap Custom.
  2. Tap Record and then record your greeting.
  3. When you’re finished, tap Stop. To listen to your greeting, tap Play.
  4. When you’re satisfied, tap Save.


How to set a default voicemail greeting:


  1. Tap Voicemail and tap Greeting.
  2. Tap Default to select the default greeting. Then, when someone calls, they’ll hear a standard message that includes your phone number.



How to Access your Visual Voicemail:


  1. Tap the Phone icon on the home screen and then tap Voicemail in the lower-right corner.
  2. Your voicemail messages will be displayed. Tap on a message and press the blue Play button to listen to the message.
  3. Want to delete a message? Swiping right to left will bring up the Delete button.
  4. Want to return a call? To call back, tap on the green Call Back button that displays when a voicemail message is selected.
  5. Need contact info? Hit the blue arrow on the right to display the contact information for the person who left the voicemail.
Version history
Last update:
‎04-07-2019 09:17 PM
Updated by: