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  With near field communication technology, you can quickly share digital information – videos, music, links, photos and other saved files – by simply touching two devices together.   It’s called Android Beam.   Here’s how to get started:   Turn on Android Beam by going to   Settings > More > Android Beam   and then hitting the switch. Navigate to whatever resource you want to share (a contact, a picture, a web page, an app). Place your phone back to back with another Beam-enabled Android device. You’ll hear a chime and you’ll see your screen shrink. Tap on the screen to share. Once the beam is initiated you can move the phones apart.
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Backing up your Android is simple. And while a backup is definitely something you should do before an upgrade, it’s a good idea to set your device to perform periodic, automatic backups, too.   There are many apps and services for Android, but for sheer simplicity and security, cloud-based backups are best for their ease of use. You don’t need to worry about getting an external hard drive to store your backed-up files, and because everything’s stored virtually, in the cloud, you can access and sync with it from anywhere, on any Web-enabled device.   Once installed, some backup apps, such as Easy Backup, let you save your backed-up files, including your contacts, calendar and text messages, to wherever you choose, such as to Google Drive and Dropbox, or right onto your device’s microSD card.   Bonus:   Easy Backup is free, although services like Dropbox charge a nominal monthly fee depending on the storage you need.     How to back up your Android using Easy Backup:   Download the free app from the   Google Play   store. Once installed, click on the app. You’ll be asked if you’d like to perform a backup now. Tap   Yes. Select which types of files you’d like to back up; choices include SMS, MMS, Call Log, Calendar, Contacts and more. Choose where you’d like to save your files: SD card, Gmail, Dropbox or Google Drive. You’ll be asked to configure your account with the app. Do so now. When prompted, enter in the title of the backup (e.g., today’s date). Click   OK. To access the saved files, go to the saved location and open the file.   TIP:   It’s a smart idea to back up other files, such as videos, pictures and music, periodically.
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  Are you setting up your wireless voicemail for the first time? Did you forgot your current voicemail password? Well you are in luck.   Check out this helpful How To video to learn how.     Steps: Setting up your Voicemail and Personalized Greeting First, hold down the ‘1” key on your phone’s keypad . Enter in the 4 digit passcode that was provided to you in a text message when you initially activated your device or added voicemail to your plan. The default is the last 4 digits of your phone number. Enter in the 4 digit passcode that was provided to you in a text message when you initially activated your device or added voicemail to your plan. The default is the last 4 digits of your phone number. Resetting your Voicemail Password Login to your MyRogers account and select the number associated with your device. Select Update My Voicemail password. Enter your new password and tap submit.
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 Restoring isn’t for the faint of heart. It will erase all your date, including songs, videos, contacts, photos, calendar information and any other data. (We did say “all” your data!).  Your phone will be restored to its factory condition.     Desperate? Need to restore your iPhone? Here’s how:   TIP:   Apple highly recommends that you perform a sync prior to restoring in order to back up any changes since your last sync.   Make sure you have the latest version of iTunes installed and running. Connect your iPhone to your computer. Select your iPhone when it appears in iTunes under   Devices. Select the   Summary   tab. Select the   Restore   option. When prompted to back up your iPhone settings before restoring, select the   Back Up   option. NOTE:   During the Back up and Restore process, do not disconnect the iPhone from the computer or shut down iTunes.  This may corrupt the data in your iPhone or possibly corrupt the iPhone software altogether. Select the   Restore   option when iTunes prompts you. Once the restore process has completed, the iPhone restarts and displays the Apple logo while starting up. Note: After a restore, your iPhone will display the “Connect to iTunes” screen. Keep your device connected until the “Connect to iTunes” screen goes away or you see “iPhone is activated.” If iTunes does not have an Internet connection, you cannot complete this step. Select the backup you want for your iPhone (select “as new”) and select the   Continue   button in order to complete your device’s restoration.
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  Wi-Fi Calling lets you make and receive phone calls, plus send and receive text messages, wherever you have a Wi-Fi connection.   Looking to set up the Wi-Fi Calling feature on your phone? Do you have a compatible iOS device? Well you are in luck.   Check out this helpful How To video to learn how.     Steps: First, make sure your iPhone is connected to a Wi-Fi network.  Tap the Settings icon, scroll down then tap the Phone icon. Under Calls, tap Wi-Fi Calling and slide the "Wi-Fi Calling on This iPhone" switch to the On position. And you’re done! Wi-Fi calling is now ready to use
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  Got your hands on a new Apple iOS Device? Looking to setup a new Email account or possibly removing an existing one? Well you are in luck.   Check out this helpful How To video to learn how.     Steps: Adding an Email to an iOS Device First let’s start with adding an email account, tap the Settings icon. Then select Mail, Contacts, Calendars and tap Add account. Select the email provider or Other if it’s is not listed. Next enter in your name, email address, password, and a description. Click Next and select the items you want to sync with your email. Don’t forget to save!  That’s always an important thing. And you’re done.   Removing an Email from an iOS Device To delete an email account, first you need to tap the Settings icon. Then select Mail, Contacts, Calendars and select the account you’d like to remove. Click Delete Account to confirm.
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  Got the latest and greatest iOS device? Looking to take advantage of its video calling feature? Well you are in luck.   Check out this helpful How To video to learn how.     To use FaceTime, you’ll need one of these compatible devices: iPhone 4 or later iPad 2 or later iPad mini iPod touch (4th generation) or later Steps: 1. To get started, tap on setting. 2. Next, select FaceTime and swipe to toggle FaceTime On. 3. Now the next time you’re on a call, just tap the FaceTime icon to invite the other person to a video call.   Making a video call using the FaceTime app Just choose the person you would like to video call and tap the FaceTime icon next to their name to get started.   Making a video call using your Contacts app Open the app, choose the person you would like to video call and tap the FaceTime icon next to their name to get started.
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  Are you not in range of a Wi-Fi network and still want to get on the internet with your iPad, iPod touch, Laptop or Personal Computer? Well you are in luck.   Check out this helpful How To video to learn how.     Steps: To start, tap on Settings, then Cellular, and then tap Personal Hotspot to turn on the feature. Next, tap on Settings, and then toggle Personal Hotspot to On. Once that is completed, click on Wi-Fi Password to set up a Wi-Fi password for your Personal Hotspot You can now connect your other devices to the Personal Hotspot via Wi-Fi, Bluetooth or by USB Connection  
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  Notice your device feeling sluggish after a recent software upgrade? Looking to give your phone a fresh start? Well you are in luck.    Check out this helpful How To video to learn how.     Steps: To do a factory reset on an Android device Click the Settings app on your home screen. Then scroll to the Personal section and select Backup & Reset. In the Reset section select Factory Data Reset.   To do a factory reset on an iOS device Open your Settings app and select General. Then select Reset and Erase All Content and Settings.   To do a factory reset on a Blackberry device Start by selecting Settings from the home screen. Then Select Security and Privacy and click Security Wipe. Type in BlackBerry and then click Delete Data.   To do a factory reset on a Windows Mobile device Swipe left from the home screen to get to the Apps list. Select Settings, About, then Reset your Phone. You’ll see two warnings at this point, tap Yes on the first and then Yes again.
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  Got your hands on a new wireless accessory and looking to pair it up to your wireless device? Well you are in luck.   Check out this helpful How To video to learn how.     Steps: Android First you’ll need to turn on your Bluetooth. To do that, just open Applications, select Settings, and toggle Bluetooth On. Now you can enable Pairing. Again, open Applications and select Settings. Select Bluetooth and put the device you want to pair into pairing mode. Now select Scan and select that device from the list.   iOS Click Settings, then select Bluetooth and toggle it On. To enable pairing, go back to Settings and select Bluetooth. Now put the device you want to pair into pairing mode. Then you can select Scan and find that device on the list.   Blackberry Swipe down from the top of your Home screen and tap the Bluetooth symbol to toggle Bluetooth On. Now you can enable Pairing. Swipe down from the top of the Home screen and select Settings. Now select Network Connections, then Bluetooth. If the device you want to connect appears in the Devices list, just tap the device name. If you don’t see the device you want to connect in the Devices list, that just means the device is not discoverable. Have a look at the user guide for your device so you can enable Discoverable Mode. If you’ve already done that and you still don’t see the device in the list, make sure your Blackberry is in Discoverable mode. To do that, just tap On in this Discoverable drop-down list on your Blackberry. Once the device to be paired appears on the list, just select it and follow the prompts to complete pairing.   Windows   Mobile From the Start menu, select this arrow on the upper right. Now scroll down and select Settings, then toggle Bluetooth On. To enable Pairing, go to the Start menu and select this arrow on the upper right. Scroll down and select Settings, then Bluetooth. Make sure the device you want to pair is in pairing mode, then select Scan and select that device from the list.
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  Having an overload of downloaded apps? Looking to get rid of the ones you are not using anymore? Well you are in luck.   Check out this helpful How To video to learn how.     Steps: Android OS 5 1. Click Settings from your home screen. 2. Scroll to the Device section and select Apps. 3. Now you just select the apps that you want to get rid of and click Uninstall when you’re done.   iOS 1. Tap and hold an icon until all the icons start jiggling around. 2. Now just tap the X on the top right corner of the app you want to uninstall, and press the Home button to stop the icons from jiggling.   Blackberry 1. Tap and hold the app you want to uninstall until it jiggles. 2. Then just tap the Trash Can icon on the top right corner of the app.   Windows Mobile 1. Swipe left from the home screen to get to the Apps list. 2. Then tap and hold the app you want to get rid of and tap Uninstall, then Yes to confirm.
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  What is   Rogers ™  Wi-Fi Calling? Wi-Fi Calling lets you make and receive phone calls, plus send and receive messages, wherever you have a Wi-Fi connection in places like basements, condos and tall buildings. With Rogers, you’re connected wherever your day takes you.   How do I turn on Wi-Fi Calling? Wi-Fi Calling is easy to use and simple to set up.   For Apple devices, go into your phone settings and do the following: Select Settings Select  Select Wi-Fi Calling Turn on Wi-Fi Calling Follow the on screen instructions if it is your first time doing this. The status bar will display “Rogers Wi-Fi” when Wi-Fi Calling is ready to use.   For Samsung devices, go into your phone settings and do the following: On the device home page, press the “Phone” icon Select “More” > Settings > Wi-Fi Calling If your number is not registered to Wi-Fi Calling, click the registration link and follow setup process Return to the Wi-Fi Calling page and turn the Wi-Fi Calling toggle to ON. The status bar will display the Wi-Fi Calling icon when Wi-Fi Calling is ready to use.   Do I need a specific device or plan to use Wi-Fi Calling? Yes. To use Wi-Fi Calling, you will need the following: A monthly postpaid voice and LTE data wireless plan (prepaid customers are not eligible) An LTE SIM installed in your device A compatible Rogers device, including one of the following: iPhone 5c, 5s, 6 or 6 Plus, 6s, 6s Plus or SE with iOS 9 or later installed — remember to update your carrier settings when prompted to do so at the end of the OS installation Samsung Note 5 with software version 6.0.1 or later installed. (other Android devices coming soon) LG G4 with 6.0 or later installed The Wi-Fi Calling feature enabled on your device   Your compatible device must have been purchased from Rogers. If you have a non-Rogers Apple device and no conflicting services, Wi-Fi Calling may work, but we can’t assure that the feature will work properly on your device.   If you have a non-Rogers Android device, Wi-Fi Calling will not work   What type of Wi-Fi connection do I need to use Wi-Fi Calling? To use Wi-Fi Calling, you need access to a public or private Wi-Fi connection. The connection must meet minimum required download and upload speeds to support voice calls. Some Wi-Fi connections may not support Wi-Fi Calling.   Does Wi-Fi Calling use data from my wireless plan? No, Wi-Fi Calling does not use up data from your wireless data plan. When you make a call over Wi-Fi, you will be consuming data over the Wi-Fi connection instead. Internet service charges and overage rates (if applicable) apply in accordance with your internet service provider.   To give you a sense of how much internet data is used, a one-hour Wi-Fi voice call will consume approximately 75MB of data over a Wi-Fi connection.   How is Wi-Fi Calling billed when I am in Canada? Incoming calls and messages received over Wi-Fi Calling while in Canada will be deducted from the airtime and messaging limits included in your wireless plan.   Outgoing calls and messages sent over Wi-Fi Calling while in Canada will be billed as follows: Calls/Messages to Canadian numbers   will be deducted from the airtime and messaging limits included in your wireless plan, and no long distance charges will apply. If you exceed your monthly plan limits, overage rates and/or current pay-per-use wireless rates apply. Calls/Messages to non-Canadian numbers   will be billed according to the rates outlined in your wireless plan or current pay-per-use wireless rates.   Note: You may incur additional long distance charges and/or international message charges if your VPN, DNS or internet provider is set to a country outside Canada.    How is Wi-Fi Calling billed when I am travelling outside of Canada? If you are using Wi-Fi Calling while outside of Canada, the following will be deducted from your airtime and messaging limits included in your wireless plan without incurring any long distance or roaming charges: Incoming calls and messages received from anywhere in the world Outgoing calls and messages made or sent by you to a Canadian number   Roaming and/or long distance charges will vary depending on the roaming option you have on your account. If you have: Roam Like Home TM : Outgoing Wi-Fi calls or messages made to a non-Canadian number will incur the Roam Like Home daily charge. If you have already incurred this charge, then all outgoing Wi-Fi calls and messages made or sent within that 24-hour period will be Roam Like Home-rated. If you have a Travel Pack or other roaming add-on, all outgoing Wi-Fi calls or messages to a non-Canadian number will be deducted from the limit included in your Travel Pack or roaming add-on. If you exceed your limit, overage rates outlined in your Travel Pack or roaming add-on apply.   If you do not have Roam Like Home or a Travel Pack or roaming add-on, your outgoing Wi-Fi calls and messages to a non-Canadian number will be billed according to roaming pay-per-use rates.   Can I make an emergency Wi-Fi call to 9-1-1 while travelling within Canada or the U.S.? Yes. If you plan on using Wi-Fi Calling while travelling throughout Canada or the U.S., make sure to update your emergency address to your most likely location for your device in your phone’s settings. Your emergency address is the one that will be given to emergency services if you call 9-1-1.   We recommend making emergency calls over a mobile network.   What happens if I try to make an emergency Wi-Fi call while outside of Canada and the U.S.? Calls made to emergency services while using Wi-Fi Calling outside of Canada and the U.S. will not be supported. We recommend making emergency calls over a mobile network.   When will my device use Wi-Fi Calling versus the mobile network? In most cases, when you have access to both the mobile network and Wi-Fi Calling (e.g., you have a Wi-Fi connection that is strong enough to be useable), your device automatically defaults to using Wi-Fi Calling. This applies when you are within Canada and when you are roaming outside of Canada.   For iPhones with iOS 9.1 or later, your device automatically defaults to using Wi-Fi Calling when you have access to both Wi-Fi Calling and the mobile network. However, if you have an older version of iOS, your device will automatically default to using the mobile network when in Canada, and Wi-Fi Calling when roaming outside of Canada.   For Android phones, your device automatically defaults to using Wi-Fi Calling when you have access to both Wi-Fi Calling and the mobile network. However, you may change your settings on your device to switch the default setting to the mobile network.   How do I switch between the Wi-Fi network and the mobile network during a call? In most cases, when you move between Wi-Fi Calling and the mobile network, your call will drop. To ensure your call does not drop, you should remain in your Wi-Fi or mobile network’s range for the duration of the call. However, if you have a VoLTE-enabled device and you are moving between Wi-Fi Calling and our LTE network, your call should not drop. Visit   rogers.com/coverage to see where you are covered by our mobile network.   Are there any wireless service features that will not work with Wi-Fi Calling?   Customers with select features and services, including any of the following, will not have access to Wi-Fi Calling: Data blocking Advanced Call Manager Teletypewriter Rogers One Number TM Alternative Line Service Wireless Priority Common Voicemail UMA Hotspot Datacom CS Data FAX and USSD services   You’ll need to remove these features if you wish to enable Wi-Fi Calling on a compatible phone. To get access to Wi-Fi Calling or to learn more please visit the Rogers Community Forums.   Do location-based calls work with Wi-Fi Calling? Some location-based calls may not work if you’re using Wi-Fi Calling when you’re outside your phone’s local calling area. Your phone will assume that you’re making a call from your phone’s local calling area. These calls include 3-1-1 (City Services); 5-1-1 (Traffic Reporting) and 8-1-1 (Health Services).   What if I am having trouble activating the Wi-Fi Calling feature on my device? If you have trouble activating the Wi-Fi Calling feature please visit the Community Forums.   How can I activate VoLTE on my iPhone 6s or 6s Plus?  If you have already activated Wi-Fi Calling, then you’ll need to go to your settings and turn Wi-Fi Calling off and on again to activate VoLTE services on your device. If you have not yet activated Wi-Fi Calling and want to activate VoLTE, follow these steps: Go to   Settings   and select   Phone. Toggle Wi-Fi Calling to ON. Follow the instructions on your screen if it’s the first time you’re hooking it up.   Remember to make sure you are using the latest version of iOS before activating VoLTE on your device.     Wi-Fi Calling Terms and Conditions
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  Heading out of the country for a trip? Looking to stay connected while out and abroad? Well you are in luck.   Check out this helpful How To video to learn how.     Steps:   Android Devices: 1. Open the Settings app. 2. Under Wireless & Networks,  select Cellular Networks. 3. Turn on the Data roaming slider. Select OK and you're done!     iOS Devices 1. Open Settings app. 2. Tap Cellular, then open Cellular Data Options.  3. Turn on the Data Roaming slider. Select OK and you're done!
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  Just made the leap from an iOS device to an Android device? Looking to transfer all your existing data? Well you are in luck.   Check out this helpful How To video to learn how.     Steps:   Transfer Photos 1. Download the free Google Photos app from the App Store. 2. Login with your Google Account, and under the settings menu, turn on Backup and Sync. 3. After it is complete, you can view all your photos on your new Android device through the Google Photos app.     Transfering Music 1. Install Google Play Music Manager on your computer. 2. Music Manager will upload upto 50000 songs from your iTunes librairy to the cloud. 3. On your Android phone, open the Google Play Music app to access your music.    Transfering Contacts 1. Goto   www.icloud.com on your computer and export your contacts as a vCard. 2. Once complete, transfer the new vCard to your Android device via email or USB cable.  3. On your Android device, select the Contacts app. 4. Under settings, select Import and Export contacts and add the vCard. That's it!  
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  Thinking of PAYGO? Here are 3 great reasons to consider.   Flexibility Bring your own phone or get a new one Add services when you need them Change your plan anytime   Cost Certainty No bill No activation, cancellation or monthly fees No fear of hidden charges   Freedom No commitment No term contract or credit checks Complete control of top-up frequency     How can I activate   Pay As You Go?   It's easy to activate. Follow the instructions in the user guide that comes with your   Pay As You Go   SIM card. You can also visit   rogers.com/payasyougo   or call   1 866 594-9456   to activate.     Can I activate my own wireless phone on   Pay As You Go?    Yes, you can activate your own wireless phone on   Pay As You Go   as long as it is unlocked and compatible with the Rogers network. For Rogers network details, visit:   rogers.com/web/content/wireless_network       PAYGO: FAQ’s     How am I charged for Voicemail on my   Pay As You Go   account?   Voicemail is available with no monthly fee on the   Pay As You Go   service. Airtime charges (plus long distance and/or roaming where applicable) apply for messages left in your   Pay As You Go   voicemail and for checking your Voicemail messages. Airtime charges apply if you call a number and a voicemail service answers.     Am I charged if someone leaves me a voicemail on my   Pay As You Go   phone?   Yes - you are charged for each voicemail received at your local airtime rate (which varies according to your price plan). Plus, you are charged to listen to your voicemail at the local airtime per minute rate.     How am I charged for making local and long distance calls on my   Pay As You Go   phone?   Local and long distance airtime charges are rounded up to the next full minute. A one-minute minimum charge applies to every completed call (made or received). The airtime for the entire call is charged based on the applicable rate at the beginning of the call. Airtime charges (plus applicable long distance charges) apply to completed calls from the time you press SEND until you press END.   For international calls, or while roaming, you may be charged from the time you press SEND until you press END regardless of whether the call is completed. Airtime charges (plus long distance charges, if applicable) apply to every call you answer on your wireless phone until you press END. Charges will start the moment the calling party initiates the call by pressing SEND and includes the ring time.     How am I charged for wireless calls on my   Pay As You Go   phone?   When you make an outgoing call on your wireless phone, airtime charges (plus applicable long distance charges) apply to each completed call from the time you press SEND until you press END. If the call is not completed, meaning there is no answer, then no charge applies. A call answered by Voicemail is considered a completed call.   For each incoming call you answer (or your voicemail answers) on your wireless phone, airtime charges apply from the time your phone begins ringing until the time you press END.     How can I check the balance of my   Pay As You Go   account and see how much money I have available?   Dial *225 from your wireless phone and your phone's screen will display your account balance and expiry date.     What is Call Waiting and how is it charged on   Pay As You Go?   The Call Waiting service alerts you to other incoming calls when you are talking on your phone. Call Waiting is available with no monthly fee on the   Pay As You Go   service. Incoming airtime charges apply to calls that are waiting to be answered as well as calls that are answered.     What is Call Forwarding and how is it charged on   Pay As You Go?   Call Forwarding lets you route incoming calls from your wireless phone to another phone number. Call Forwarding is available with no monthly fee on   Pay As You Go   phones. Airtime charges apply to calls forwarded from your phone to another phone number. Long distance charges apply if forwarding calls to a long distance number.     How do I change my Pay As You Go PIN?     From   MyRogers TM , follow these simple instructions: First, you will need to sign in to your   MyRogers account.  If you are not currently registered, signing up is quick and easy at   www.rogers.com/register. Once you log in, you will find a Pay As You Go PIN Update link in the Wireless frame in the Overview tab.  Click on it. Reset 4 Digit Passcode window will open, and you can change your PIN Follow the instructions on page.   From the Automated Phone System, follow these simple instructions: Dial *611 from your phone or 1 800 575-9090. Select option 3. Select option 4. Select option 1 Select option 1 Follow the prompts     Am I charged for 9-1-1 calls on my   Pay As You Go   phone?   There is no airtime charge for calls made from your wireless device to 9-1-1. A $0.75 monthly 9-1-1 Emergency Access Fee, and applicable provincial fees, are applied to your account.     I am travelling outside of Canada, can I use my   Pay As You Go   phone when I travel?   Yes, you can use your   Pay As You Go   phone while you travel. Roaming service rates will apply for using your phone outside of Canada. Rogers roaming services are available in more than 100 countries. Please ensure that your wireless phone is compatible with the wireless network of the country you will be visiting. Your wireless phone or wireless handheld must operate on a country's listed frequency in order to make or receive calls. To check roaming service rates and wireless network compatibility, visit   rogers.com/payasyougo     Can I make collect calls on my   Pay As You Go   phone?   Yes, you can make collect calls with your   Pay As You Go   phone. Local airtime charges apply. Collect calls cannot be received on your wireless phone.     How do I know if my   Pay As You Go   balance is running low? Will I be notified before my   Pay As You Go   service is suspended?   When your   Pay As You Go   account balance gets down to $3, we will send you a text message on your phone to let you know your balance is low so you can top up your account.     I am subscribed to a monthly plan on my   Pay As You Go   phone, what happens if there is an insufficient balance on my   Pay As You Go   account to cover the next monthly service fee?   If there is an insufficient balance to cover the next recurring monthly service fee, regular pay-per-use service rates apply: 40¢ per minute for local incoming/outgoing calls, 25¢ per local text message, 50¢ per local picture/video message and 15¢ per MB for wireless internet. You will be automatically re-subscribed to your current plan when you have sufficient funds to cover your recurring monthly service fee. Where applicable additional airtime, data, long distance, roaming, pay-per-use charges, and taxes are charged extra.     What is Auto Top-Up?   Auto Top-Up is our new preauthorized credit card service that will help you manage your   Pay As You Goaccount. Auto Top-Up lets you top up your account with the amount you select one day prior to your account balance expiry date OR when your account balance falls below $1 whichever comes first.     Automatic Top-Up Option If you have a Pay by the Month plan or Monthly Add-on, Auto Top-up will charge your credit card automatically for each one on its due date   Low Balance Option Your account will automatically be topped up with the amount you select whenever your account balance is about to expire OR if it falls below $1. Perfect for Pay by the Minute and Pay by the Day plans.   To sign up to Automatic   Top-Up and/or Low Balance Option on Rogers.com You will need a   MyRogers TM   account. If you don't have one, registration is quick and easy! Go to   rogers.com/register Log in to your   MyRogers   account: In the "Bill Information" section, select "Register a Credit Card". Click on the "Subscribe/Activate" link.  To sign up to Automatic Top-Up and/orLow Balance Option in our Automated Phone System Dial *611 from your device or call 1-800-575-9090 Press 3 for Account Changes Press 4 for Personal Account Settings Press 2 for Manage Credit Card Info (If no credit card information in on file, you will be prompted to add one) Press 3 for Automatic Monthly Top-Up Option or Press 4 for Automatic Low Balance Option.    Note:   the account must have a registered credit card to sign up to Auto Top-Up.
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  What is a Rocket mobile hotspot best for?   Able to connect up to 10 Wi-Fi devices simultaneously, the hotspot is perfect for families on road trips wanting fast internet to keep the kids entertained; study groups hunkering down at coffee shops who need secure internet; and business teams, say, traveling and needing to get online during that long layover.   GOT ONE ALREADY? HERE’S HOW TO SET IT UP   Press and hold the mobile hotspot Power button for 2 seconds to create your own hotspot and display its SSID (Wi-Fi network name) and passphrase (network security key). On your laptop or Wi-Fi enabled device, open your Wi-Fi connection manager and scan for available Wi-Fi networks. Select the SSID for your hotspot and when prompted, enter the passphrase as displayed on the mobile hotspot screen—now you’re connected!     CHECK IT OUT HERE     CUSTOMIZE YOUR SETTINGS   Once you’ve connected to the hotspot, open your web browser on your laptop or Wi-Fi enabled device and go to   http://rogers.hotspot.com Log in at the top of the screen using the default admin login name – swiadmin   and you can access the menu options listed on the left: Under the Device Security menu you can change your network name and password, or hide them from being visible on your mobile hotspot. Under the Battery menu, you can set your standby timer and Wi-Fi signal range as desired. Under the Alert Sounds menu you can customize your sounds and alerts. You can even power off your mobile hotspot right from this screen and leave the device itself in your bag!
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    So you’ve decided to join the fast-moving masses and get yourself onto the super-quick Rogers LTE network. Luckily accessing the Rogers LTE network is as easy as 1, 2, 3!  Check off the following list to make sure your LTE device is properly connected and up and running:     LTE Device   To access the Rogers LTE network you need an LTE enabled device. See our list of available devices here.     LTE SIM Card   An LTE SIM card is required to access the Rogers LTE network. When you purchased your LTE-capable device, you should have also received an LTE-capable SIM card.  If you did not receive an LTE SIM card with purchase of your LTE device, simply go back to the Rogers store that you purchased the device from (please bring your receipt) and they will provide one free of charge.   TIP:   To insert your LTE SIM card, you may need to remove your device’s backplate and lift out the battery. To do so, make sure you first turn off your device.     LTE Wireless Internet Plan   ALL Rogers wireless internet plans are LTE compatible. This means you don’t have to make any changes to your current plan to access the LTE network. Looking for a new plan? Check out your options   www.rogers.com/plans   TIP: Look for ‘LTE’ on your screen Your device must say “LTE” where the network name appears. If it says “4G LTE” not to worry, you’re still connected to LTE
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  Whether it’s tangled or damaged cords, or a constantly dwindling phone battery, here are ways to combat a few of the most common techie woes.     Damaged power cords   Cellphone and laptop cords take a beating, especially the end you plug into your device. The simplest way to protect your cords from splitting, bending and fraying is to secure a pen spring around them. Over time, constant tugging and pulling creates cord fraying, creating a potential fire hazard.   Disassemble a ballpoint pen by unscrewing the tip, pulling out the ink tube and removing the metal spring. Extend the coil spring and wrap it around your cord closest to the end that plugs into your device. This helps to ensure that the end of your cord is protected, and any existing minor frays, splits and bends are contained so they don’t become worse.     Dying phone battery   If you run a lot of apps or use Wi-Fi, your battery probably drains pretty quickly. When you need your device charged in a hurry, try this simple trick to turn your battery bar from zilch to full in no time.   Turn on   Airplane Mode   (turning on this function depends on your device; for iPhone, for example, go to   Settings   and toggle   Airplane Mode   to   on). Plug in your phone or tablet and charge as usual. (Make sure you turn Airplane Mode   off   to resume normal function on your phone once you’ve charged.)     Dirty headphones   Not only does cleaning them help your cans aesthetically, it eliminates germs and promotes a crisper sound by removing the dust that settles in the speakers.   Combine a solution of warm water and soap. Lightly dampen a cloth in the suds and gently wipe the earpieces and wires clean. 3. If your headphones have removable silicone covers, gently clean those separately with a toothbrush. If your headphones are particularly dirty, try cleaning them using some rubbing alcohol on a Q-tip.   Tip:   Be careful – too much soap will leave a sticky residue and too much water or rubbing alcohol is, well, bad news.     Tangled cords   If you use a laptop, you likely have a number of cords you need to quickly use and/or unplug at your workstation. The easiest way to organize them is a handy little trick using sturdy   bulldog clips   that can be found at most dollar stores.   Clamp   bulldog clips   to the back of your desk or work area. String cables through the openings of the two squeezable metal tips. Your cords will easily slide through the clips’ handles without getting tangled.
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