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Interested in activating your favourite watch on your Rogers wireless account? Read on to to find answers to some frequently asked questions.    I have a Flex Rate plan, why do I have to be on a Rogers Infinite TM  Plan to take advantage of   financing? In order to purchase your connected tablet or smartwatch using   financing, you need to be on a Rogers Infinite Plan with the $10 Tablet or smartwatch Additional Line. Don’t have a Rogers Infinite Plan yet? Find out about it at rogers.com/infinite   Can I shorten the   financing   period? You can’t shorten the   financing   period (24 months), but you can pay off your remaining balance at any time.   What is your return policy? Our return policy for Rogers tablets purchased through   financing   is that the device must be returned within 15 days of activation. (Either the date of purchase in store or the date the order was shipped.)  The tablet must be returned in "like new" condition, including all original parts, components, and packaging.   How many tablet and smartwatch devices can I purchase on   financing? You can have up to 9 additional lines on a Rogers Infinite or a Share Everything Plan, which can be a combination of different devices, including tablets and smartwatches purchased through   financing   on approved credit.  For more information, visit rogers.com/infinite   Can I get device protection for my tablet? Yes, Device Protection is available for your tablet.
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The Canada+US   Rogers Infinite TM   plan lets you use your plan’s talk, text and data in the US, just like you do at home, without any roaming fees. Now you can stay connected, worry-free, across both Canada and the US with a single plan. In order to get this Canada+US phone plan, you can sign up for a new   Rogers Infinite   plan or update your current plan in MyRogers. Just choose the “Canada+US” option and you’re good to go! You can do this for as many lines on your plan as you want.   Read on to learn more about how this plan works!   What is included in the Canada+US Rogers Infinite plan?   Canada+US   Rogers Infinite TM   plans include unlimited calling, text, picture and video messaging to and from phone numbers in Canada and the US whether you are in either country. In addition, you will also be able to use your plan’s data just as you do at home whenever you are in the US without paying any roaming fees. Calls and texts to international phone numbers outside of Canada and the US will be subject to standard long distance rates.   What is the difference between the Canada+US Rogers Infinite plan and Roam Like Home?   Roam Like Home TM   is a roaming service that lets you use your plan’s talk, text and data while travelling for a daily fee. You are charged only for the days when you roam, so it’s a great solution for those travelling to the US on short business trips or vacations. In contrast, the Canada+US   Rogers Infinite TM   plan is for people who frequently travel between Canada and the US, or who stay in the US for extended periods of time, and want the convenience of a Canada+US phone plan without roaming or US long distance fees on top of their monthly plan.   What option is better for me? Roam Like Home or the Canada+US Rogers Infinite Plan?   If you casually travel to the US on short vacations or business trips, we recommend using Roam Like Home as you will only be charged for the days when you roam. If you travel to the US frequently or stay there for extended periods of time, we recommend getting a Canada+US   Rogers Infinite TM   plan because it will have you covered no matter how often you’re in the US.   Is there a term commitment with the Canada+US Rogers Infinite Plan?   No, there is no term commitment tied to the Canada+US   Rogers Infinite TM   Plan. However, if you sign up for this plan and then have it removed from a line, it can’t be reactivated on the same line for the next 12 months.   Will I still get charged for Roam Like Home with the Canada+US Rogers Infinite plan?   With the Canada+US   Rogers Infinite TM   plan, you won’t get charged the daily Roam Like Home fee if you’re roaming in the US. However, you will still incur the daily fee when visiting any eligible international destination outside of the US.   How does the Canada+US Rogers Infinite plan work across different lines on the account?   The Canada+US   Rogers Infinite TM   plan works on a line-by-line basis. This means that if your plan has multiple lines, you will need to select the “Canada+US” option for each line that you want to have access to the features of the Canada+US   Rogers Infinite   plan. Lines on your   Rogers Infinite   plan with only Canada-wide or local calling selected will still have access to the plan’s shared data allowance, but any applicable roaming and long distance charges will still apply when using data while travelling to the US or calling and texting US phone numbers.  
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What is Rogers Infinite and how is it different from Share Everything?   Our new   Rogers Infinite ™   cell phone plans offer unlimited data. Each Rogers Infinite plan comes with a certain amount of data you can use at max speed. Once you use all of the max speed data included in your plan, you can use unlimited data at a reduced speed. This means you’ll never have to worry about running out of data and getting overage charges on your bill like you would with a   Share Everything ™   plan. Plus, with Rogers Infinite, each line you add to a Rogers Infinite plan comes with its own data that can be shared across all of the lines on your plan.   How do I sign up for a Rogers Infinite plan?   It’s easy! Simply go online to Rogers.com and choose the plans that meet your needs or visit a Rogers store.   Will my Rogers Infinite plan work with Roam Like Home, Extended Coverage and Data Manager?   Yes,   Roam Like Home ™ , Extended Coverage and Data Manager are all available with Rogers Infinite.
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Read on to learn more about using and sharing data with Rogers Infinite plan.   How many devices can share data on a Rogers Infinite plan?   You can share data with up to 10 devices on a Rogers Infinite plan. Each device requires a separate line.   What if I don't have any devices to share with? Can I still get a Rogers Infinite plan?   Yes. You can get a Rogers Infinite plans without sharing with any other device. You can add devices to your plan later if you want.   What do I do once I use up all my max speed data?   Rogers Infinite plans let you use a certain amount of data at max speed. Once you use all of the max speed data included in your plan, you can use unlimited data at a reduced speed (up to 512kbps). If you still want to use data at max speeds, you can purchase a Speed Pass, which you can use until the end of the bill cycle in which it was added.   Can I just add data to my current plan, or get a data add-on?   No. Data can’t be purchased separately; it must be part of a Rogers Infinite plan.   Do all the lines on my plan have to choose the same amount of data?   No. Each smartphone line can select the amount of max speed data that best suits them from the options available.   Can my tablet and smartwatch be on a Rogers Infinite plan?   Yes, they are compatible with Rogers Infinite plans. These data-only devices share the data from your each of your smartphone lines.
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What will happen to my Share Everything plan?   Share Everything plans will no longer be offered. However, your current Share Everything plan will stay the same until you decide to change to a Rogers Infinite plan.   If I switch to a Rogers Infinite plan, do my other lines need to switch as well?   If you have a Share Everything plan and you want to switch to a Rogers Infinite plan, you will need to switch all your lines to the new plan.   If I switch to a Rogers Infinite plan, can I keep my existing phone numbers?   Yes. Phone numbers are transferable to Rogers Infinite plans. However, this excludes numbers associated with   Pay As You Go   plans.   Can I have lines on my Rogers Infinite plan in different regions across Canada?   Yes, as these are national plans.   What if my needs change and I need more or less data on my Rogers Infinite plan? Can I change my plan?   Yes. You can change your Rogers Infinite plan at any time.
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