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RogersTim
Administrator
Administrator

Follow these steps to erase all the information from your iPhone. If you erased your cellular plans during this process and you want to reactivate your plan on the Dual SIM iPhone, you will require a new eSIM card.

 

  1. Go to Settings > General > Reset.

    iPhone - Reset.png
    If asked, enter your passcode or Apple ID password.

 

  1. Confirm whether you want to erase everything or erase everything but keep the eSIM plans.

    Factory Reset Message.PNG

 

Wait for the device to erase. Depending on your device, it can take a few minutes to erase your data.

Version history
Last update:
‎05-12-2019 08:42 PM
Updated by:
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