The Rogers Community Forums is a place to ask questions, get answers and share your expertise related to Rogers products and services.
This is a peer-to-peer community; ask a question and you'll likely get a response from a fellow community member just like yourself or a Resident Expert. If you're looking for account-related support, keep an eye out for our Moderators. They'll reach out should you need and be happy to review any concerns. In tandem, we're also available via Twitter (@RogersHelps) or on Facebook (www.facebook.com/rogers).
Some Tips on Participating in the Community
Search before posting (chances are, someone already asked the same question)
Post a duplicate; it makes it harder to sift through all the information
Use a descriptive title for your posts
Use a vague subject like "HELP!", "Urgent question!" or post blank pages with your question in the title
Ensure you're posting in the appropriate board
Post in the wrong board
Read other responses (if any) first
Repeat information already provided
Further the discussion
Excessively quote previous messages
Relate personal experiences
Go off topic
Ask for clarification
Trash products, brands or people
Argue, troll or aggravate
Know when to back off and take it easy
Focus on your areas of expertise
Bite off more than you can chew
Compare using relative terms
Refer to specific prices or promotions - they might only apply to you.
Use excessive slang, foul language or off-colour humour.
Strive for correct spelling and grammar
Worry if you're not perfect
Let us know if a post is off-topic (or otherwise) by reporting inappropriate content
Take matters into your own hands - let us handle it.
Community Manager and Moderators
You might notice that there are some users with words "MOD", "Moderator" or "Community Manager" in their profiles. We're here to moderate content (as per the Community Guidelines) and to help keep the community a pleasant place to be. Feel free to send any of us a Private Message if you have any questions or just want to say hi!
Check out ourCommunity Blogto stay on top of all the recent news and events in the community!