the fireplace channel breakup

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I've Been Around
Posts: 1

the fireplace channel breakup

Channel 204 in Ottawa, the Fireplace Channel, repeatedly breaks up - that is, the digital image freezes (tho the sound continues). All other channels are OK. Is this a Rogers problem? Is there anything I can do to fix it?

 

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Retired Moderator RogersHassam
Retired Moderator
Posts: 571

Re: the fireplace channel breakup

Hello @robinkitchen,

 

Welcome to the Community! 

 

We were able to replicate this issue on our test box and our Engineering team has been notified. 

 

Thanks, 

RogersHassam 

I've Been Around
Posts: 1

Re: the fireplace channel breakup

For years the soundtrack has been on a loop and a very short one at that. Drives me crazy!!

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I've Been Around
Posts: 1

Re: the fireplace channel breakup

Yes.. sound on a super short loop.  Have the decency to record the actual fire sound... the short loop is insanity!