"not currently authorized to view this channel".

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I've Been Around
Posts: 1

Re: "not currently authorized to view this channel".

I am getting this every day on various tv's and channels. It has nothing to do with my subscription. Usually pressing exit takes the message away. It's getting to be a real pain as my wife calls me for help every time it happens.

Resident Expert
Resident Expert
Posts: 13,994

Re: "not currently authorized to view this channel".

More than likely, you are having a signal issue then.
If the box is not able to communicate properly, then it may not be able to verify if you are subscribed or not.

(ALL channels are technically 'pushed'.. its up to the box to verify if your account is allowed to watch them or not)

 

I has someone who I helped in the past (this was when analog was still around).  They wanted to have a VCR to record stuff on analog.. so they put a splitter after the wall outlet.  Then they started to get the not authorized issue on many channels.  Remove the splitter.. the channels were fine. 
The signal was weak enough, the splitter was causing too much of a drop and causing the message.

Best bet, would be to get a tech visit out, and they can try and tweek the signal.. replace spliters, etc as necessary.  Even install a boster if need be.



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