"Unexpected Error" Message on CTV Sci-Fi Channel

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I've Been Around
Posts: 1

"Unexpected Error" Message on CTV Sci-Fi Channel

I am getting an "unexpected error" message when I try to open shows on Sci-Fi.  Yes, I do subscribe to that channel.  This is a new issue for me - was working until last few days.

 

 

 

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Moderator
Moderator
Posts: 1,089

Re: "Unexpected Error" Message on CTV Sci-Fi Channel

Hello, @MT1961

 

Welcome to the Rogers Community Forums! 🙂

 

I can imagine how disappointing it is not being able to watch a channel that you are subscribed to.

 

  • Do you notice this issue on any other channels or is it just 1 channel affected?
  • Have you tried any troubleshooting steps such as a reboot of the cable TV box?
  • Do you have more than 1 TV in your home? Does it happen on all of the TV's?

 

We look forward to your response!

 

RogersTony