TV
Digital Boxes, Digital Adapters, PVRs, channels & programming.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

Burial1.jpg Burial2.jpg Burial3.jpg Burial4.jpg

Report an Issue with Outdoor Rogers Equipment

Hello Community,   Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it.   Find out how to identify and report damaged eq...

Automatic Box Reauthorization

Greetings, What happen to the automatic box reauthorization?  In the past when I needed one of my set-top box reauthorized,  I call 1-866-894-9962, follow some prompts and my box is back in action.  Now that 1-866 directs me to an agent, where I have...

Resolved! 5 Button Remote Control App

Is there an app we can download for the 5 Button Remote Control?  The previous version of Anyplace TV had some remote control functionality.   If not, are there plans for one in the future?   Thanks in advance.   ***EDITED LABELS***

falcios by I'm an enthusiast
  • 877 Views
  • 1 replies
  • 0 likes

Black screens on many channels

Last night around midnight, I was watching TV and then the screen went black and an brief error message was displayed but I can not recall exactly what it said. I tried for about 10 minutes to get any channel to work but nothing would come up.  I che...

Kim17 by I've been here awhile
  • 5481 Views
  • 5 replies
  • 0 likes

No Live CTV on CTV App?

I'm logged in through my Rogers account but trying to watch live feed still telss me to contact my tv provider?     ***Edited Labels***

mdawson by I've been here awhile
  • 2971 Views
  • 3 replies
  • 0 likes

Is my Nextbox busted?

All the recordings in my Nextbox just disappeared. I can schedule a new recording, but it won't record. And I cannot pause, rewind or FF any live programs. Changing channels and search work fine. There are no weird sounds coming from the Nextbox.Does...

Resolved! Next Boxes turning off

Our TV Next Boxes are turning off, this just started happening in the past few days, it is independent of the TV being turned off.  Could it be related to a reboot which I have read that can happen overnight?     **Labels Added**

Kim17 by I've been here awhile
  • 1055 Views
  • 1 replies
  • 0 likes

New Crave TV subscription, Reset digital box

Good Afternoon,I'm looking to see if anyone else has had this same issue.  Recently purchased Crave TV, reset the digital box, things were working well. Next day, go to crave, again have to reset the box.. It's a constant thing.  Called the Rogers Se...

Minew by I've been around
  • 1161 Views
  • 1 replies
  • 0 likes

Report an Issue with Outdoor Rogers Equipment

Hello Community,   Our technicians are always looking to spot and repair damaged equipment. If you do notice an issue or damage to Rogers-owned equipment outside of your home, you can always report it.   Find out how to identify and report damaged eq...

Resolved! Stream TCM on mobile device

Why doesn' t Rogers join the list of service providers who facilitate streaming of TCM on mobile devices. This is long overdue.   *** Edited Labels ***

Hockey broadcast

I find it very frustrating and am getting to the point of cancelling your service because you will not show other Canadian hockey games in my region. I don't like Boston Boston Boston Boston on my cable package. I pay a premium for sports packages bu...

Johy by I've been around
  • 1460 Views
  • 3 replies
  • 0 likes

Fox News Not Loading

past few days can't get fox news to load up this is the only channel I have noticed like this, any thoughts      ***Added Labels***

Alexo1us by I've been here awhile
  • 1375 Views
  • 2 replies
  • 0 likes

Terrible TV/Phone/Internet, Lousy Support

We have been experiencing terrible internet connections and black screen on many channels and my home phone was out of service more times than it worked since October 2020 when I first called Rogers about this and the tech on the line tried to reset ...

Spart by I've been around
  • 1009 Views
  • 1 replies
  • 0 likes

Rogers’ Burial Process

Rogers’ Burial Process is initiated when a customer is experiencing degraded signal from their existing cable feed to their property.   After exhausting all troubleshooting steps to correct or improve the signal, and only as a last resort, the field ...

Burial1.jpg Burial2.jpg Burial3.jpg Burial4.jpg

Re: UPDATED NextBox Navigatr - December 2015/January 2016

@toolcubed wrote:Bell is not worse. If you can get Bell Fibe at your house, then the service (especially TV) will be considerably better than your Rogers experience. There are two flavours of Fibe - FTTH (fibre right to your home) and FTTN (fibre to ...

rgottinger by I'm a reliable contributor
  • 0 Views
  • 0 replies
  • 0 likes