Why is HCBCV CBC Vancouver now SD?

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OLDYELLR
I'm a Senior Advisor
Posts: 3,736

Why is HCBCV CBC Vancouver now SD?

I have an SA8300HD and can only record 2 channels at a time, which is why I use time shifting occasionally for recordings. I've been using HCBCV CBC Vancouver, Ch. 582 to record Burden of Truth.  Last week the new season premiere recorded and played okay, but this time the recording came up in SD.  Tuning to that channel now also comes up SD. What have you done, Rogers?

 

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Rogers PayGo. Location: S-W Ontario
RogersAndy
Moderator
Moderator
Posts: 554

Re: Why is HCBCV CBC Vancouver now SD?

Hey @OLDYELLR!

 

Thanks for letting us know!  Can you confirm for us if this the only channel you've noticed showing in SD and have you contacted support yet to troubleshoot? It's possible if others are seeing this in SD as well that we'll need to have this escalated via a ticket to the network team.

 

You can also check in with us at your convenience @CommunityHelps!

 

Keep us posted, thanks!

 

@RogersAndy

OLDYELLR
I'm a Senior Advisor
Posts: 3,736

Re: Why is HCBCV CBC Vancouver now SD?

This morning it's back to HD.


Rogers PayGo. Location: S-W Ontario